"Professional, friendly service, especially at the bar." Great reception, waitstaff, and management. Recreation staff is nice. Room service is average. Booking process should be better organized. Good shuttle service. Great hotel security. Childcare can be a problem. Pool/beach service is ok. Great concierge service.
"Great and affordable breakfast."
"Good food, decent snacks, and an overall okay dining experience." Menu is decent, but restaurant has cleanliness and pricing issues. Good fish and seafood, and decent side dishes. Great desserts but pork dishes were not highly recommended. Average vegetarian & vegan dishes. Pasta is ok. Beef dishes & steaks are all right. Salads are ok. Bad poultry dishes. Soups are ok.
"Great location. Shopping isn't great, but beach is nearby." Not great access by car, with poorly rated parking. Awesome sightseeing, but far from downtown. Restaurants & bars in the area are ok.
"Clean hotel facilities. Rooms and pool are acceptably clean." The bathrooms and dining area need some cleaning.
"Great views, with average beds, relatively well-sized and tidy enough." Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Kitchenette is acceptable.
"Regular internet service. Wifi quality could be improved."
"Mediocre comfort, room sizes and beds." Rooms are tranquil and bathrooms are large, but A/C is not highly rated.
"Value for money could be better. Food and beverages are pricey." Fair breakfast prices.