Service
"Warm, efficient service, good management and a fair reception." Bar, restaurant, and housekeeping staff are great. Recreation staff is nice. Room service could have been improved. Shuttle service is ok. Pool/beach service is ok. Booking process should be better organized. Childcare can be a problem. Great concierge service. Average tour guide. Great hotel security.
Breakfast
"Great and affordable breakfast."
Location
"Great location with good access by car." Close to the beach with great sightseeing. Far from city centre but reasonably close to shopping.
Food
"Great menu with excellent food, especially dessert." Excellent salads and seafood. Okay side dishes and dining experience. Food a bit pricey, but alright snacks. Poor vegetarian & vegan dishes. Good sushi. Bad poultry dishes. Tasteless vegetables. Tasty soups.
WiFi
"Good internet service."
Room
"Great views, with average beds, relatively well-sized and tidy enough." Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Kitchenettes and minibars are as expected. Shower can be a problem.
Comfort
"Mediocre comfort, room sizes and beds." Rooms are tranquil and bathrooms are large, but A/C is not highly rated.
Cleanliness
"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.
Value
"Value for money could be better. Food and beverages are pricey." Fair breakfast prices.