"Good management evident, with friendly, efficient service, especially in the restaurant." Reception is all right. Recreation staff is ok. Room service could have been improved. Good shuttle service. Pool/beach service is ok. Great hotel security. Booking process should be better organized. Childcare can be a problem. Great concierge service.
"Great and affordable breakfast."
"Good internet service. Average wifi quality."
"Great location. Shopping isn't great, but beach is nearby." Awesome sightseeing, but far from downtown. Accessible by car, but parking is a hassle. Airport access is difficult. Restaurants & bars in the area are ok.
"Dining experience is standard, as is the menu, but the food is impressive." Complaints about restaurant cleanliness, food price, and side dishes. Seafood, desserts and fruits were delicious. Bad snacks. Beef dishes & steaks are all right. Bad poultry dishes. Salads are ok. Good sushi. Soups are ok. Pizza is not the best.
"Acceptable beds, balconies, and cleanliness." Rooms are spacious and have great views but are lacking in maintenance. Old rooms with substandard TV's, furniture and air conditioning. The bathrooms are large but otherwise not very highly rated. Shower can be a problem.
"Clean pool area and moderately clean rooms. Clean hotel facilities." Dining area could have been cleaner.
"Value for money could be better. Food and beverages are pricey." Fair breakfast prices.