Olga

100/100

"Exceptional"

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Hassan

100/100

"excellant hotel"

This hotel has every thing the guest need it spa, restaurants, bar, discotheque, every thing... just amazing, but they have to change the manger of the cafe "Ahmad" in 2end floor he's looking to have ... continua »

Mostra

Dear Guest,   First of all I would like to thank you for taking the time to share your comments on Booking regarding your recent stay at the Grand Hotel Kempinski Geneva.   We appreciate your kind remarks and are thrilled that you had a positive guest experience. We are delighted to read that you enjoyed Le Spa by Resense, our various restaurants, FloorTwo Bar, Java Club and so on.   I was very concerned to learn that, on this occasion, we failed to deliver our normal high standards of service on the 2nd Floor. Please accept my sincere apologies and needless to say we are very sensitive to your observation and appropriate actions will be taken.   We hope to have the pleasure of seeing you again soon at Grand Hotel Kempinski Geneva.   Yours Sincerely, Thierry Lavalley General Manager

Fatheya

50/100

"Fair"

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Caroline

96/100

"Exceptional"

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Gloria

92/100

"Great location!"

I arrived very early and was given a room without any hassle ! Made a big difference on my trip. Bed was not as comfortable as I wished!