Wolfgang

96/100

gute Erreichbarkeit und Ruhe (wenn gerade keine Hochzeit im Hause gefeiert wird).

Nathalie

79/100

Die ruhige Lage am Waldrand, Parkmöglichkeiten, öffentliche Verkehrsmittel in der Nähe, Seesicht.

Susan Howley

100/100

“Reeve Consortium meeting”

TrustYou verified

The hotel remains a favorite of mine (we held our first meeting here over a decade ago). The location is incomparable; staff are warm, efficient and highly accommodating; the sleeping rooms and appoi ... The hotel remains a favorite of mine (we held our first meeting here over a decade ago). The location is incomparable; staff are warm, efficient and highly accommodating; the sleeping rooms and appointments all topnotch; food and service excellent. Breakfast is especially wonderful! show more »

Show

Dear Ms Howley It is a great pleasure to read your rating and I have forwarded your words to my team. Thank you for staying with us whilst you are in Zurich. Thank you for the compliments, it's a great motivation for the whole team. Your sincerely, Roger Neuenschwander General Manager

Kevin Mah

100/100

TrustYou verified

No text entered.

Labadie

60/100

“Great product but inconsistent service”

TrustYou verified

Zurichberg is a lovely venue ... no doubt. Rooms are well designed and pleasant, restaurant is equally pleasant and sitting outside when the sun is shining is obviously superb. That said there is a do ... Zurichberg is a lovely venue ... no doubt. Rooms are well designed and pleasant, restaurant is equally pleasant and sitting outside when the sun is shining is obviously superb. That said there is a downside ... and this is not the first time we have observed this .....and that is the inconsistency of service. Sometimes staff is warm, welcoming and attentive, sometimes one feels ingored by the staff or one is not treated as a guest, but rather as a bothersome subject. I don't feel that in general the staff really understands what "hospitality" means and how to demonstrate this in their daily jobs That is a pity, since the product itself is excellent. I would recommend the hotel, but with the above limitations. I personally think that with training and improved staff selection, problems could easily be resolved. Interesting design, attractive building with an intimate character superb Reasonably good breakfast buffet ... neglectful service, almost unfriendly See my various comments. Again, beautiful venue and setting, so all the ingredients available for a 5* experience. Very inconsistent service .... sometimes friendly ahd helpful, sometimes unfriendly and denying Great rooms, well designed. Only comment would be that a city hotel of this level one would nowadays expect a safe in which a laptop can be stored. Great rooms, well designed. Only comment would be that a city hotel of this level one would nowadays expect a safe in which a laptop can be stored. show more »