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Dear Mr Alqahtani, We thank you for your visit and your feedback - even if it is a negative one. It seems, that Giessbach is not the type of hotel you like and we were not able to show you the beauty of nature and peasness in and around the hotel. Giessbach is a historic hotel which can truly not please everybody. So is for example the parking next to the hotel but not in front so that our guest may enjoy the view over the lake of Brienz and the waterfalls from our terrasse. Or there is no AC in order to respect the historic character of the hotel. Nevertheless we thank you for sharing your impressions which will help us see our hotel from other people's eyes. Best regards, your Giessbach-Crew