4.5
Excellent

Summary of 13,756 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Wellness Area

4.6/5
443 reviews

"Clean and nice sauna area. Good fitness area. Great wellness staff."

Service

4.6/5
4608 reviews

"Friendly service, great housekeeping, and excellent tour guides." Great reception, waitstaff, and management. Great childcare and entertainment together with professional service. Recreation staff is nice. Great hotel security. Room service is average. Great concierge service. Booking process is sufficient. Good service at bar and pool. Good shuttle service.

Location

4.5/5
1034 reviews

"Great location. Shopping, restaurants and bars in the area are great." So-so car access and parking. Close to public transport and the train. Standard parking prices.

Breakfast

4.2/5
960 reviews

"Tasty breakfast."

Bar

4.1/5
232 reviews

"Great, affordable bar with good drinks. Good bar service."

Amenities

3.9/5
1106 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Elevator is ok. Conventional kids facilities. Smoking area is ok.

Food

3.8/5
1796 reviews

"Great menu with excellent food, especially dessert." So-so dining experience with OK prices and complaints about dining area tidiness. Fish & seafood is acceptable. Side dishes and vegetables are not well rated. Great pizza and snacks. Acceptable poultry dishes. Beef dishes & steaks are all right. Average vegetarian & vegan dishes. Soups are ok. Awesome pasta.

Room

3.6/5
1964 reviews

"Spacious rooms with excellent views." Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms clean enough and adequately sized. Rooms needing updating with poor quality A/C and minibars. Shower was ok.

WiFi

3.5/5
48 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

3.3/5
639 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities." Dining area could have been cleaner. Clean wellness & sports facilities.

Rated 4.6/5 based on reviews from couples.

"Good restaurants & bars in the area. Good alcoholic drinks."

Service

4.9/5
207 reviews

"Service is professional and cheery, especially reception and housekeeping."

Location

4.6/5
107 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

4.5/5
27 reviews

"Awesome wellness and fitness areas."

Breakfast

4.2/5
111 reviews

"Tasty breakfast."

Amenities

4.0/5
83 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Unspectacular architecture. Facilities in need of refurbishment.

Room

4.0/5
156 reviews

"Spacious rooms with great views and okay beds and bathrooms." Outdated rooms with poor furniture in need of maintenance.

Bar

3.9/5
20 reviews

"Nice bar with tasty alcoholic drinks."

Food

3.7/5
62 reviews

"Good, varied menu with great food, particularly the desserts, and average prices."

Cleanliness

3.4/5
47 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.5/5 based on reviews from families.

"Good shuttle service. Good management."

Wellness Area

4.5/5
23 reviews

"Awesome wellness and fitness areas."

Location

4.5/5
104 reviews

"Great location somewhat accessible by car." Good shopping and sightseeing.

Service

4.5/5
218 reviews

"Great, friendly housekeeping." Professional service, management and reception. Great hotel security. Good shuttle service. Recreation staff is nice.

Breakfast

4.2/5
106 reviews

"Tasty breakfast."

Bar

4.2/5
17 reviews

"Nice bar with tasty alcoholic drinks."

Food

3.9/5
77 reviews

"Great menu with excellent food, especially dessert." Okay dining experience with acceptable prices.

Value

3.9/5
54 reviews

"Best value for money. Normally priced food."

Amenities

3.9/5
72 reviews

"Great hotel buildings and entrance area. Beautiful architecture."

Room

3.6/5
145 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Old, poorly-maintained rooms with poor furnishing and TVs. Bathroom is ok.

Cleanliness

3.2/5
37 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.5/5 based on reviews from solo travelers.

"Clean hotel facilities."

Service

4.5/5
83 reviews

"Efficient, friendly service with a nice reception."

Wellness Area

4.4/5
13 reviews

"Awesome wellness and fitness areas."

Location

4.3/5
36 reviews

"Great location."

Breakfast

4.0/5
32 reviews

"Tasty breakfast."

Bar

4.0/5
6 reviews

"Bar is awesome."

Amenities

3.9/5
36 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Food

3.9/5
32 reviews

"Great menu with excellent food, especially dessert."

Room

3.7/5
66 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Older rooms and furniture.

Vibe

3.5/5
39 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Cleanliness

3.4/5
19 reviews

"Quite clean. Clean hotel facilities."

Rated 4.5/5 based on reviews from business travelers.

"Great location. Friendly atmosphere."

Location

4.7/5
48 reviews

"Great location." Near to the city centre with good shopping options nearby.

Service

4.5/5
58 reviews

"Service is professional and friendly."

Breakfast

4.2/5
34 reviews

"Tasty breakfast."

Amenities

4.0/5
19 reviews

"Nice building."

Food

3.8/5
20 reviews

"Delicious food."

Value

3.8/5
28 reviews

"Best value for money."

Room

3.6/5
41 reviews

"Fairly clean, spacious rooms with great beds, but poorly rated bathrooms."

Cleanliness

3.5/5
7 reviews

"Room cleanliness is acceptable."

Rated 4.7/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.7/5
19 reviews

"Friendly service."

Location

4.6/5
14 reviews

"Great location."

Breakfast

4.2/5
16 reviews

"Tasty breakfast."

Amenities

4.0/5
6 reviews

"Nice building."

Value

3.9/5
6 reviews

"Best value for money."

Vibe

3.4/5
9 reviews

"Decent vibe. Hotel could use some updating."

Room

3.4/5
19 reviews

"Rooms are somewhat clean but have fantastic views."

Cleanliness

3.1/5
8 reviews

"Room cleanliness is acceptable."

Rated 4.7/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Location

4.6/5
15 reviews

"Great location."

Service

4.5/5
30 reviews

"Friendly service."

Breakfast

4.2/5
18 reviews

"Tasty breakfast."

Amenities

4.0/5
9 reviews

"Nice building."

Vibe

3.4/5
17 reviews

"Decent vibe. Hotel could use some updating."

Room

3.4/5
25 reviews

"Mediocre, old looking rooms. Comfortable beds."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.7/5
3987 reviews

"Friendly service with great management and waitstaff." Great service at reception, bar, and housekeeping. Great childcare and entertainment together with professional service. Recreation staff is nice. Great hotel security. Room service is average. Great concierge service. Booking process is sufficient. Good shuttle service. Good tour guide.

Wellness Area

4.6/5
403 reviews

"Clean and nice sauna area. Good fitness area. Great wellness staff."

Location

4.5/5
735 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Reasonably accessible by car. Standard parking prices.

Breakfast

4.1/5
693 reviews

"Great and affordable breakfast."

Bar

4.0/5
207 reviews

"Great, affordable bar with good drinks. Good bar service."

Amenities

4.0/5
912 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Elevator is ok. Conventional kids facilities. Smoking area is not nice.

Food

3.8/5
1571 reviews

"Acceptable dining experience, with a good menu and tasty food, but poor cleanliness." Great pizza and desserts. Fish & seafood is acceptable. Moderate food prices and acceptable snacks. Side dishes and vegetables are not well rated. Acceptable poultry dishes. Beef dishes & steaks are all right. Average vegetarian & vegan dishes. Soups are ok. Awesome pasta.

Room

3.5/5
1574 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Poorly-maintained rooms with subpar furniture and TVs. Bathrooms clean enough and adequately sized. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

Cleanliness

3.3/5
549 reviews

"Decently clean rooms and bathrooms. Clean hotel facilities." Clean pool area but untidy dining area. Clean wellness & sports facilities.

WiFi

3.3/5
40 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.6/5 based on reviews from couples.

"Good alcoholic drinks. Good restaurants & bars in the area."

Service

4.9/5
155 reviews

"Efficient, friendly service with a nice reception."

Location

4.6/5
66 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

4.5/5
25 reviews

"Awesome wellness and fitness areas."

Breakfast

4.3/5
74 reviews

"Tasty breakfast."

Room

4.2/5
112 reviews

"Spacious rooms with great views and okay beds and bathrooms." Outdated rooms with poor furniture in need of maintenance.

Amenities

4.0/5
67 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Unspectacular architecture. Facilities in need of refurbishment.

Bar

3.9/5
19 reviews

"Bar is awesome."

Food

3.7/5
48 reviews

"Great menu with excellent food, especially dessert."

Cleanliness

3.4/5
37 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.6/5 based on reviews from families.

"Good shuttle service. Great hotel security."

Service

4.5/5
147 reviews

"Efficient, friendly service with a nice reception." Great hotel security. Good shuttle service. Recreation staff is nice.

Location

4.5/5
59 reviews

"Great location. Good shopping and sightseeing."

Wellness Area

4.5/5
16 reviews

"Awesome wellness and fitness areas."

Breakfast

4.2/5
64 reviews

"Tasty breakfast."

Bar

4.2/5
11 reviews

"Bar is awesome."

Food

3.9/5
47 reviews

"Great menu with excellent food, especially dessert."

Value

3.8/5
34 reviews

"Best value for money."

Amenities

3.7/5
55 reviews

"Great hotel buildings and entrance area."

Room

3.5/5
100 reviews

"Large rooms, decent bathrooms, and good beds." Older, poorly maintained rooms with poorly rated furniture, although views are nice.

Cleanliness

3.1/5
30 reviews

"Quite clean. Clean hotel facilities."

Rated 4.5/5 based on reviews from solo travelers.

"Pleasant entrance area. Great wellness & sports facilities."

Service

4.5/5
54 reviews

"Efficient, friendly service with a nice reception."

Location

4.5/5
21 reviews

"Great location."

Wellness Area

4.3/5
11 reviews

"Great wellness & sports facilities."

Breakfast

4.2/5
17 reviews

"Tasty breakfast."

Value

3.9/5
10 reviews

"Best value for money."

Amenities

3.9/5
22 reviews

"Great hotel buildings and entrance area."

Food

3.9/5
18 reviews

"Delicious food."

Vibe

3.5/5
24 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

3.5/5
39 reviews

"Rooms, bathrooms and beds are decent. Older rooms and furniture."

Cleanliness

3.1/5
9 reviews

"Quite clean."

Rated 4.4/5 based on reviews from business travelers.

"Spacious rooms. Professional service."

Service

4.5/5
31 reviews

"Service is professional and friendly."

Location

4.5/5
16 reviews

"Great location."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Amenities

4.1/5
8 reviews

"Nice building."

Value

3.9/5
7 reviews

"Best value for money."

Food

3.8/5
12 reviews

"Delicious food."

Room

3.5/5
16 reviews

"Rooms spacious and relatively tidy."

Comfort

3.5/5
10 reviews

"Rooms are big and moderately comfortable."

Cleanliness

3.5/5
6 reviews

"Room cleanliness is acceptable."

Rated 4.6/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.7/5
14 reviews

"Friendly service."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Food

3.8/5
5 reviews

"Delicious food."

Room

3.3/5
5 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.7/5
28 reviews

"Friendly service."

Location

4.5/5
22 reviews

"Great location."

Breakfast

4.2/5
13 reviews

"Tasty breakfast."

Amenities

3.9/5
8 reviews

"Nice building."

Food

3.9/5
8 reviews

"Delicious food."

Room

3.5/5
24 reviews

"Mediocre, old looking rooms. Comfortable beds in spacious rooms."

Cleanliness

3.5/5
5 reviews

"Clean."

Vibe

3.4/5
11 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Comfort

3.3/5
14 reviews

"Decently comfortable, spacious rooms with great beds."

Rated 4.5/5 based on reviews from couples.

"Delicious food. Tasty breakfast."

Service

4.7/5
11 reviews

"Friendly service."

Location

4.5/5
12 reviews

"Great location."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Vibe

3.4/5
7 reviews

"Decent vibe."

Room

3.2/5
10 reviews

"Room is all right."

Comfort

3.2/5
7 reviews

"Comfortable."

Rated 4.5/5 based on reviews from solo travelers.

"Fantastic service. Friendly service."

Service

4.7/5
7 reviews

"Friendly service."

Location

4.5/5
5 reviews

"Great location."

Room

3.4/5
6 reviews

"Room is all right."

Rated 4.7/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.6/5
12 reviews

"Fantastic service."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Food

3.6/5
10 reviews

"Delicious food."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Service

4.7/5
30 reviews

"Reception and housekeeping are great and service is attentive."

Location

4.5/5
21 reviews

"Great location."

Amenities

4.1/5
8 reviews

"Nice building."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Cleanliness

3.5/5
5 reviews

"Clean."

Vibe

3.4/5
17 reviews

"Decent vibe. Luxurious Hotel."

Room

3.0/5
25 reviews

"Rooms are alright, but bathrooms are not great."

Rated 4.4/5 based on reviews from couples.

"Great location. Fantastic service."

Service

4.7/5
12 reviews

"Fantastic service."

Location

4.5/5
9 reviews

"Great location."

Room

3.0/5
9 reviews

"Room is all right."

Rated 4.6/5 based on reviews from families.

"Great location. Fantastic service."

Service

4.7/5
7 reviews

"Fantastic service."

Vibe

3.4/5
5 reviews

"Decent vibe."

Room

3.0/5
7 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Wellness Area

4.5/5
7 reviews

"Great wellness & sports facilities."

Location

4.5/5
114 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. So-so car access and parking.

Breakfast

4.2/5
90 reviews

"Tasty breakfast."

Service

4.2/5
175 reviews

"Professional, friendly service, and great reception and management."

Value

3.8/5
53 reviews

"Best value for money."

Food

3.6/5
77 reviews

"Food is great, especially the desserts."

Vibe

3.3/5
79 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Pleasant entrance area.

Room

3.2/5
95 reviews

"Medium sized, yet old rooms with poorly rated bathrooms."

Cleanliness

3.2/5
11 reviews

"Quite clean."

Rated 4.8/5 based on reviews from business travelers.

"Friendly atmosphere. Near city centre."

Location

4.7/5
25 reviews

"Great location." Near to the city centre with good shopping options nearby.

Service

4.5/5
16 reviews

"Fantastic service."

Breakfast

4.2/5
17 reviews

"Tasty breakfast."

Amenities

3.9/5
7 reviews

"Nice building."

Value

3.8/5
18 reviews

"Best value for money."

Room

3.4/5
18 reviews

"Room is all right."

Rated 4.7/5 based on reviews from families.

"Friendly service. Wonderful sightseeing."

Service

4.5/5
16 reviews

"Friendly service."

Location

4.5/5
16 reviews

"Great location. Good shopping and sightseeing."

Breakfast

4.2/5
15 reviews

"Tasty breakfast."

Value

3.9/5
7 reviews

"Best value for money."

Food

3.8/5
8 reviews

"Delicious food."

Room

3.3/5
7 reviews

"Room is all right."

Vibe

3.2/5
9 reviews

"Decent vibe. Hotel could use some updating."

Rated 4.5/5 based on reviews from couples.

"Delicious food. Tasty breakfast."

Service

4.6/5
9 reviews

"Fantastic service."

Location

4.5/5
8 reviews

"Great location."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Room

3.0/5
7 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service."

Wellness Area

4.5/5
19 reviews

"Awesome wellness and fitness areas."

Breakfast

4.3/5
79 reviews

"Tasty breakfast."

Bar

4.2/5
17 reviews

"Nice bar with tasty alcoholic drinks."

Service

4.2/5
260 reviews

"Service is professional and cheery, especially reception and housekeeping." Booking process is sufficient. Great hotel security.

Location

4.2/5
76 reviews

"Great location, close to the train station." Near to the city centre with good shopping options nearby.

Vibe

4.0/5
103 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Hotel could use some updating. Luxurious Hotel. Stylish hotel.

Amenities

3.9/5
107 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Room

3.9/5
155 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Medium sized bathroom. Older rooms and furniture. Shower was ok.

Food

3.9/5
98 reviews

"Well-varied menu with delicious food, nice desserts and a decent overall experience."

Cleanliness

3.5/5
41 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.5/5 based on reviews from families.

"Great wellness & sports facilities. Pleasant entrance area."

Service

4.3/5
25 reviews

"Service is professional and friendly."

Location

4.2/5
11 reviews

"Great location."

Bar

4.2/5
6 reviews

"Nice bar with tasty alcoholic drinks."

Amenities

4.0/5
10 reviews

"Great hotel buildings and entrance area."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Food

3.9/5
14 reviews

"Delicious food."

Value

3.9/5
6 reviews

"Best value for money."

Room

3.4/5
18 reviews

"Room is all right."

Rated 4.3/5 based on reviews from solo travelers.

"Stylish hotel. Friendly atmosphere."

Service

4.5/5
10 reviews

"Fantastic service."

Amenities

3.9/5
8 reviews

"Nice building."

Food

3.7/5
6 reviews

"Delicious food."

Vibe

3.5/5
9 reviews

"OK vibe and a friendly atmosphere."

Room

3.4/5
12 reviews

"Room is all right."