4.5
Excellent

Summary of 8,059 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.7/5
347 reviews

"Clean and nice sauna area. Good fitness area. Great wellness staff."

Service

4.6/5
2782 reviews

"Friendly service with great management and waitstaff." Great service at reception, bar, and housekeeping. Great childcare and entertainment together with professional service. Recreation staff is nice. Room service is average. Great hotel security. Booking process is sufficient. Great concierge service. Good shuttle service.

Location

4.5/5
585 reviews

"Great location, close to the train station." Shopping, restaurants and bars in the area are great. So-so car access and parking. Standard parking prices.

WiFi

4.4/5
18 reviews

"Good wifi quality."

Bar

4.3/5
123 reviews

"Great, affordable bar with good drinks. Good bar service."

Breakfast

4.1/5
575 reviews

"Great and affordable breakfast."

Amenities

3.9/5
609 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture. Well-suited elevator. Conventional kids facilities. Smoking area is not nice.

Food

3.8/5
1183 reviews

"Great menu with excellent food and snacks in the affordable restaurant." Great pizza and desserts. Dining experience is average, however dining area has cleanliness problems and low rated sides. Fish & seafood is acceptable. Acceptable poultry dishes. Soups are ok. Beef dishes & steaks are all right. Tasteless vegetables.

Vibe

3.8/5
684 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel. Luxurious Hotel. Nice for romantic trips. Luxury hotel. Good choice for a city trip.

Room

3.6/5
1132 reviews

"Amply-sized rooms with excellent beds and superb views." Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Inadequate minibars in older, poorly-maintained rooms. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

Cleanliness

3.5/5
384 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." The bathrooms and dining area need some cleaning. Clean wellness & sports facilities.

Rated 4.6/5 based on reviews from couples.

"Beautiful architecture. Luxurious Hotel."

Service

4.8/5
167 reviews

"Efficient, friendly service with a nice reception."

Location

4.7/5
75 reviews

"Great location with excellent sightseeing."

Wellness Area

4.6/5
17 reviews

"Awesome wellness and fitness areas."

Breakfast

4.2/5
86 reviews

"Tasty breakfast."

Bar

4.2/5
14 reviews

"Bar is awesome."

Room

4.0/5
116 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Outdated rooms with poor furniture in need of maintenance.

Amenities

3.9/5
63 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Beautiful architecture. Facilities in need of refurbishment.

Food

3.8/5
50 reviews

"Great menu with excellent food, especially dessert."

Cleanliness

3.6/5
35 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Vibe

3.5/5
59 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Rated 4.5/5 based on reviews from families.

"Good management. Wonderful housekeeping."

Wellness Area

4.7/5
12 reviews

"Awesome wellness and fitness areas."

Service

4.5/5
137 reviews

"Great, friendly housekeeping." Professional service, management and reception.

Location

4.3/5
53 reviews

"Great location with good parking availability." Good shopping and sightseeing.

Bar

4.3/5
8 reviews

"Bar is awesome."

Breakfast

4.2/5
66 reviews

"Tasty breakfast."

Value

4.0/5
35 reviews

"Best value for money."

Food

3.9/5
48 reviews

"Great menu with excellent food, especially dessert."

Amenities

3.8/5
43 reviews

"Great hotel buildings and entrance area."

Room

3.6/5
91 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Old, poorly maintained, but acceptably clean rooms.

Cleanliness

3.4/5
23 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Vibe

3.2/5
38 reviews

"OK vibe and a friendly atmosphere. Pleasant entrance area." Hotel could use some updating. Stylish hotel.

Rated 4.6/5 based on reviews from solo travelers.

"Clean hotel facilities. Great view."

Wellness Area

4.7/5
8 reviews

"Awesome wellness and fitness areas."

Service

4.6/5
48 reviews

"Efficient, friendly service with a nice reception."

Location

4.4/5
20 reviews

"Great location."

Bar

4.2/5
5 reviews

"Bar is awesome."

Breakfast

4.0/5
17 reviews

"Tasty breakfast."

Amenities

3.9/5
26 reviews

"Great hotel buildings and entrance area."

Vibe

3.5/5
23 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

3.5/5
46 reviews

"Large rooms, decent bathrooms, and good beds." Older, poorly maintained rooms with poorly rated furniture, although views are nice.

Cleanliness

3.4/5
13 reviews

"Quite clean. Clean hotel facilities."

Rated 4.6/5 based on reviews from business travelers.

"Friendly atmosphere. Delicious food."

Service

4.6/5
25 reviews

"Friendly service."

Location

4.5/5
13 reviews

"Great location."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Value

4.0/5
6 reviews

"Best value for money."

Food

3.9/5
8 reviews

"Delicious food."

Room

3.4/5
12 reviews

"Room is all right."

Vibe

3.4/5
9 reviews

"Decent vibe."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

4.5/5
11 reviews

"Great location."

Service

4.5/5
18 reviews

"Friendly service."

Breakfast

4.1/5
12 reviews

"Tasty breakfast."

Amenities

4.0/5
5 reviews

"Great amenities."

Vibe

3.6/5
8 reviews

"Awesome vibe."

Room

3.4/5
12 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.7/5
321 reviews

"Clean and nice sauna area. Good fitness area. Great wellness staff."

Service

4.7/5
2457 reviews

"Friendly service with great management and waitstaff." Great service at reception, bar, and housekeeping. Great childcare and entertainment together with professional service. Room service is average. Recreation staff is nice. Great hotel security. Great concierge service. Booking process is sufficient. Good shuttle service.

Location

4.5/5
429 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby." Close to public transport and the train. Standard parking prices. Reasonably accessible by car.

Bar

4.3/5
110 reviews

"Great, affordable bar with good drinks. Good bar service."

WiFi

4.3/5
13 reviews

"Good wifi quality."

Breakfast

4.0/5
449 reviews

"Great and affordable breakfast."

Amenities

4.0/5
509 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture. Conventional kids facilities. Well-suited elevator. Smoking area is not nice.

Vibe

3.9/5
555 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel. Luxurious Hotel.

Food

3.8/5
1064 reviews

"Great menu with excellent food and snacks in the affordable restaurant." Great pizza and desserts. Dining experience is average, however dining area has cleanliness problems and low rated sides. Fish & seafood is acceptable. Acceptable poultry dishes. Soups are ok. Beef dishes & steaks are all right. Tasteless vegetables.

Room

3.6/5
947 reviews

"Rooms are large and mostly clean, with great beds." Poorly-maintained rooms with subpar furniture and TVs. Mediocre sized, poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower was ok.

Cleanliness

3.5/5
335 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." The bathrooms and dining area need some cleaning. Clean wellness & sports facilities.

Rated 4.6/5 based on reviews from couples.

"Beautiful architecture. Stylish hotel."

Service

4.9/5
126 reviews

"Efficient, friendly service with a nice reception."

Wellness Area

4.6/5
15 reviews

"Awesome wellness and fitness areas."

Location

4.6/5
40 reviews

"Great location with excellent sightseeing."

Breakfast

4.2/5
63 reviews

"Tasty breakfast."

Bar

4.2/5
13 reviews

"Bar is awesome."

Room

4.0/5
86 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Old, poorly maintained, but acceptably clean rooms.

Amenities

3.9/5
48 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Beautiful architecture. Facilities in need of refurbishment.

Food

3.8/5
40 reviews

"Great menu with excellent food, especially dessert."

Cleanliness

3.5/5
29 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Vibe

3.5/5
42 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area.

Rated 4.6/5 based on reviews from families.

"Good fitness area. Clean hotel facilities."

Service

4.7/5
95 reviews

"Efficient, friendly service with a nice reception."

Wellness Area

4.6/5
10 reviews

"Awesome wellness and fitness areas."

Location

4.5/5
32 reviews

"Great location. Good shopping and sightseeing."

Bar

4.3/5
5 reviews

"Bar is awesome."

Breakfast

4.2/5
44 reviews

"Tasty breakfast."

Value

4.0/5
25 reviews

"Best value for money."

Food

3.9/5
33 reviews

"Great menu with excellent food, especially dessert."

Amenities

3.8/5
35 reviews

"Great hotel buildings and entrance area."

Room

3.5/5
69 reviews

"Moderately-sized rooms with great beds." Decently clean rooms with okay bathrooms. Old, poorly maintained rooms.

Cleanliness

3.4/5
22 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Vibe

3.2/5
29 reviews

"OK vibe and a friendly atmosphere. Pleasant entrance area." Hotel could use some updating.

Rated 4.6/5 based on reviews from solo travelers.

"Excellent wellness & sports facilities. World class service."

Wellness Area

4.7/5
7 reviews

"Great wellness & sports facilities."

Service

4.6/5
34 reviews

"Friendly service."

Location

4.4/5
13 reviews

"Great location."

Breakfast

4.1/5
13 reviews

"Tasty breakfast."

Value

4.0/5
8 reviews

"Best value for money."

Amenities

3.9/5
16 reviews

"Great hotel buildings and entrance area."

Vibe

3.4/5
14 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

3.3/5
30 reviews

"Awesome beds, decent rooms and bathrooms." Outdated, badly maintained rooms with poor furniture.

Cleanliness

3.2/5
6 reviews

"Quite clean."

Rated 4.5/5 based on reviews from business travelers.

"Fantastic service. Great location."

Service

4.6/5
15 reviews

"Friendly service."

Location

4.5/5
8 reviews

"Great location."

Food

3.9/5
5 reviews

"Delicious food."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.7/5
6 reviews

"Great wellness & sports facilities."

Location

4.3/5
55 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.2/5
42 reviews

"Tasty breakfast."

Service

4.2/5
103 reviews

"Efficient, friendly service with a nice reception."

Food

3.6/5
43 reviews

"Food is great, especially the desserts."

Vibe

3.2/5
39 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Room

3.0/5
42 reviews

"Average-sized rooms with great beds." Outdated rooms and bathrooms not up to standard.

Rated 4.6/5 based on reviews from families.

"Delicious food. Tasty breakfast."

Service

4.5/5
8 reviews

"Fantastic service."

Location

4.2/5
5 reviews

"Great location."

Breakfast

4.1/5
7 reviews

"Tasty breakfast."

Room

3.4/5
5 reviews

"Room is all right."

Vibe

3.3/5
5 reviews

"Decent vibe."

Rated 4.7/5 based on reviews from couples.

"Great location. Delicious food."

Service

4.6/5
8 reviews

"Fantastic service."

Location

4.5/5
6 reviews

"Great location."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Room

3.3/5
5 reviews

"Room is all right."

Rated 4.7/5 based on reviews from business travelers.

"Fantastic service."

Service

4.7/5
5 reviews

"Fantastic service."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
17 reviews

"Friendly service."

Location

4.5/5
14 reviews

"Great location."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Food

3.9/5
6 reviews

"Delicious food."

Amenities

3.9/5
5 reviews

"Great amenities."

Cleanliness

3.7/5
5 reviews

"Clean."

Room

3.5/5
16 reviews

"Mediocre, old looking rooms. Comfortable beds in spacious rooms."

Comfort

3.5/5
11 reviews

"Decently comfortable, spacious rooms with great beds."

Vibe

3.4/5
8 reviews

"Decent vibe. Hotel could use some updating."

Rated 4.5/5 based on reviews from couples.

"Delicious food. Fantastic service."

Service

4.7/5
10 reviews

"Friendly service."

Location

4.5/5
10 reviews

"Great location."

Comfort

3.4/5
6 reviews

"Comfortable."

Vibe

3.4/5
5 reviews

"Decent vibe."

Room

3.4/5
9 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
8 reviews

"Friendly service."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Room

3.2/5
5 reviews

"Room is all right."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.6/5
10 reviews

"Fantastic service."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
23 reviews

"Reception and housekeeping are great and service is attentive."

Location

4.4/5
13 reviews

"Great location."

Amenities

4.0/5
6 reviews

"Great amenities."

Vibe

3.3/5
7 reviews

"Decent vibe."

Room

3.1/5
13 reviews

"Rooms are alright, but bathrooms are not great."

Rated 4.5/5 based on reviews from couples.

"Fantastic service. Great location."

Service

4.7/5
11 reviews

"Fantastic service."

Location

4.5/5
8 reviews

"Great location."

Room

3.0/5
6 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.6/5
14 reviews

"Awesome wellness and fitness areas."

Bar

4.3/5
12 reviews

"Nice bar with tasty alcoholic drinks."

Breakfast

4.2/5
34 reviews

"Tasty breakfast."

Service

4.2/5
110 reviews

"Service is professional and cheery, especially reception and housekeeping."

Location

4.2/5
35 reviews

"Great location."

Amenities

3.9/5
49 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Room

3.8/5
64 reviews

"Rooms are spacious, but furniture is not great." Decently clean rooms with okay bathrooms.

Vibe

3.7/5
47 reviews

"Awesome vibe. Pleasant entrance area. Hotel could use some updating." Luxurious Hotel. Friendly atmosphere.

Food

3.7/5
46 reviews

"Great menu with excellent food, especially dessert."

Cleanliness

3.6/5
20 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Rated 4.5/5 based on reviews from families.

"Delicious food. Great location."

Service

4.3/5
13 reviews

"Fantastic service."

Location

4.3/5
5 reviews

"Great location."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Food

3.8/5
6 reviews

"Delicious food."

Room

3.2/5
7 reviews

"Room is all right."

Rated 4.4/5 based on reviews from solo travelers.

"Nice building. Awesome vibe."

Service

4.4/5
5 reviews

"Fantastic service."

Amenities

3.9/5
5 reviews

"Nice building."

Vibe

3.6/5
5 reviews

"Awesome vibe."

Room

3.5/5
7 reviews

"Room is all right."