4.6
Excellent

Summary of 19,567 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.6/5
5774 reviews

"Friendly service with great management and waitstaff." Great service at reception, bar, and housekeeping. Great childcare and entertainment together with professional service. Room service is average. Great concierge service. Recreation staff is nice. Great hotel security. Smooth booking process. Good shuttle service. Pool/beach service is ok. Good tour guide.

Wellness Area

4.5/5
495 reviews

"Great fitness area, sauna and wellness. Great wellness staff." Moderately clean wellness & sports facilities.

Location

4.5/5
1304 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. Reasonably accessible by car. Parking should be cheaper.

Breakfast

4.2/5
1228 reviews

"Great and affordable breakfast."

Bar

4.2/5
287 reviews

"Great, affordable bar with good drinks. Good bar service."

Amenities

4.0/5
1369 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Elevator is ok.

Vibe

3.8/5
1432 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good for business people.

Food

3.7/5
2154 reviews

"Great menu with acceptable prices. Great pizza and desserts." Snacks and dining are okay. No good fish & seafood. Side dishes and vegetables are not well rated. Bad poultry dishes. Poor vegetarian & vegan dishes. Untasty beef dishes & steak. Soups are ok. Pasta is ok. Bad sushi. Salads are not good.

Room

3.6/5
2408 reviews

"Amply-sized rooms with excellent beds and superb views." Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are moderately-sized, but substandard. Substandard furniture, A/C, minibar and TV's. Shower was ok.

WiFi

3.3/5
62 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

3.2/5
760 reviews

"Moderately clean wellness & sports facilities. Clean hotel facilities." Clean pool area.

Rated 4.5/5 based on reviews from families.

"Good shuttle service. Good management."

Wellness Area

4.5/5
23 reviews

"Awesome wellness and fitness areas."

Service

4.5/5
232 reviews

"Great, friendly housekeeping." Professional service, management and reception. Great hotel security. Good shuttle service. Recreation staff is nice.

Location

4.5/5
115 reviews

"Great location. Good shopping and sightseeing." So-so car access and parking.

Breakfast

4.2/5
111 reviews

"Tasty breakfast."

Value

4.0/5
59 reviews

"Best value for money. Normally priced food."

Food

4.0/5
84 reviews

"Great menu with excellent food, especially dessert." Okay dining experience with acceptable prices.

Amenities

3.8/5
77 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Room

3.8/5
147 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Old, poorly-maintained rooms with poor furnishing and TVs.

Vibe

3.2/5
78 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Cleanliness

3.1/5
38 reviews

"Moderately clean hotel facilities."

Rated 4.6/5 based on reviews from couples.

"Good restaurants & bars in the area. Good alcoholic drinks."

Service

4.9/5
216 reviews

"Service is professional and cheery, especially reception and housekeeping." Room service is average.

Location

4.7/5
114 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

4.5/5
29 reviews

"Awesome wellness and fitness areas."

Breakfast

4.3/5
113 reviews

"Tasty breakfast."

Bar

4.0/5
21 reviews

"Nice bar with tasty alcoholic drinks."

Amenities

4.0/5
87 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Unspectacular architecture. Facilities in need of refurbishment.

Room

3.9/5
159 reviews

"Spacious rooms with great views and okay beds and bathrooms." Outdated rooms with poor furniture in need of maintenance.

Food

3.8/5
65 reviews

"Good, varied menu with great food, particularly the desserts, and average prices."

Vibe

3.4/5
73 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Cleanliness

3.4/5
47 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.5/5 based on reviews from solo travelers.

"Luxurious Hotel."

Service

4.4/5
82 reviews

"Efficient, friendly service with a nice reception."

Location

4.4/5
39 reviews

"Great location with excellent sightseeing."

Wellness Area

4.3/5
14 reviews

"Awesome wellness and fitness areas."

Breakfast

4.2/5
31 reviews

"Tasty breakfast."

Amenities

4.0/5
37 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Room

3.8/5
66 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Outdated, badly maintained rooms with poor furniture.

Food

3.8/5
32 reviews

"Great menu with excellent food, especially dessert."

Vibe

3.5/5
39 reviews

"Awesome vibe. Hotel could use some updating. Friendly atmosphere." Pleasant entrance area. Luxurious Hotel.

Cleanliness

3.2/5
19 reviews

"Quite clean. Clean hotel facilities."

Rated 4.5/5 based on reviews from business travelers.

"Friendly atmosphere. Great location."

Location

4.8/5
56 reviews

"Great location." Near to the city centre with good shopping options nearby.

Service

4.5/5
69 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
42 reviews

"Tasty breakfast."

Amenities

4.1/5
22 reviews

"Great hotel buildings and entrance area."

Value

3.8/5
28 reviews

"Best value for money."

Food

3.8/5
21 reviews

"Delicious food."

Room

3.6/5
45 reviews

"Fairly clean, spacious rooms with great beds, but poorly rated bathrooms."

Vibe

3.5/5
32 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Cleanliness

3.3/5
10 reviews

"Room cleanliness is acceptable."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
28 reviews

"Friendly service. Recreation staff is nice."

Location

4.6/5
20 reviews

"Great location."

Breakfast

4.3/5
27 reviews

"Tasty breakfast."

Amenities

4.0/5
7 reviews

"Nice building."

Value

3.9/5
10 reviews

"Best value for money."

Room

3.4/5
29 reviews

"Beds and views are impressive, but cleanliness just so-so."

Vibe

3.4/5
12 reviews

"Decent vibe. Hotel could use some updating."

Cleanliness

3.0/5
10 reviews

"Room cleanliness is acceptable."

Rated 4.6/5 based on reviews from couples.

"Tasty breakfast."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Rated 4.7/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Location

4.6/5
21 reviews

"Great location."

Service

4.5/5
62 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.2/5
25 reviews

"Tasty breakfast."

Amenities

4.0/5
14 reviews

"Great hotel buildings and entrance area."

Room

3.5/5
39 reviews

"Mediocre, old looking rooms. Comfortable beds."

Vibe

3.5/5
22 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Cleanliness

3.4/5
5 reviews

"Quite clean."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
4943 reviews

"Friendly service with great management and waitstaff." Great service at reception, bar, and housekeeping. Great childcare and entertainment together with professional service. Room service is average. Great concierge service. Recreation staff is nice. Great hotel security. Smooth booking process. Good shuttle service. Good tour guide.

Location

4.5/5
923 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking. Reasonably accessible by car.

Wellness Area

4.5/5
445 reviews

"Awesome wellness and fitness areas. Great wellness staff. Sauna is ok." Moderately clean wellness & sports facilities.

Breakfast

4.2/5
872 reviews

"Great and affordable breakfast."

Bar

4.2/5
255 reviews

"Great, affordable bar with good drinks. Good bar service."

Amenities

4.0/5
1129 reviews

"Great buildings with nice entrance area and conference rooms." Hotel grounds are pleasant, but facilities are outdated. Elevator is ok. Smoking area is not nice.

Food

3.7/5
1877 reviews

"Great menu with acceptable prices. Great pizza and desserts." Fish & seafood is acceptable. Snacks and dining are okay. Side dishes and vegetables are not well rated. Poor vegetarian & vegan dishes. Bad poultry dishes. Soups are ok. Untasty beef dishes & steak. Pasta is ok. Bad sushi.

Room

3.6/5
1904 reviews

"Spacious rooms." Old, poorly maintained rooms with subpar TV's and minibars. Average kitchenettes and beds, but furniture and A/C are not great. Bathrooms are moderately-sized, but substandard. Shower was ok.

Cleanliness

3.2/5
640 reviews

"Moderately clean wellness & sports facilities. Clean hotel facilities." Clean pool area.

WiFi

3.0/5
51 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.5/5 based on reviews from families.

"Luxurious Hotel. Good shuttle service."

Service

4.6/5
152 reviews

"Efficient, friendly service with a nice reception." Great hotel security. Good shuttle service. Recreation staff is nice.

Location

4.5/5
65 reviews

"Great location. Good shopping and sightseeing."

Wellness Area

4.5/5
16 reviews

"Awesome wellness and fitness areas."

Breakfast

4.2/5
63 reviews

"Tasty breakfast."

Value

4.0/5
35 reviews

"Best value for money."

Food

3.9/5
48 reviews

"Great menu with excellent food, especially dessert."

Amenities

3.6/5
57 reviews

"Average buildings with a nice entrance area."

Room

3.6/5
101 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Outdated, badly maintained rooms with poor furniture.

Vibe

3.1/5
48 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel.

Cleanliness

3.0/5
30 reviews

"Moderately clean hotel facilities."

Rated 4.6/5 based on reviews from couples.

"Good alcoholic drinks. Good restaurants & bars in the area."

Service

4.9/5
159 reviews

"Efficient, friendly service with a nice reception." Room service is average.

Location

4.6/5
72 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Wellness Area

4.5/5
26 reviews

"Awesome wellness and fitness areas."

Breakfast

4.3/5
72 reviews

"Tasty breakfast."

Room

4.0/5
112 reviews

"Spacious rooms with great views and okay beds and bathrooms." Outdated rooms with poor furniture in need of maintenance.

Bar

4.0/5
20 reviews

"Nice bar with tasty alcoholic drinks."

Amenities

3.9/5
68 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Unspectacular architecture. Facilities in need of refurbishment.

Food

3.7/5
49 reviews

"Great menu with excellent food, especially dessert."

Cleanliness

3.4/5
36 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.4/5 based on reviews from solo travelers.

"Pleasant entrance area."

Service

4.5/5
52 reviews

"Efficient, friendly service with a nice reception."

Location

4.5/5
22 reviews

"Great location."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Wellness Area

4.3/5
11 reviews

"Great wellness & sports facilities."

Amenities

4.0/5
22 reviews

"Great hotel buildings and entrance area."

Food

3.8/5
17 reviews

"Delicious food."

Room

3.5/5
38 reviews

"Excellent beds with mediocre bathrooms, and not that clean." Outdated, badly maintained rooms with poor furniture.

Vibe

3.5/5
24 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Cleanliness

3.0/5
9 reviews

"Room cleanliness is acceptable."

Rated 4.4/5 based on reviews from business travelers.

"Spacious rooms. Professional service."

Location

4.6/5
16 reviews

"Great location."

Service

4.5/5
33 reviews

"Service is professional and friendly."

Breakfast

4.2/5
15 reviews

"Tasty breakfast."

Amenities

4.1/5
8 reviews

"Nice building."

Value

3.9/5
7 reviews

"Best value for money."

Food

3.7/5
13 reviews

"Delicious food."

Comfort

3.5/5
11 reviews

"Large, comfortable rooms."

Room

3.5/5
18 reviews

"Rooms spacious and relatively tidy."

Cleanliness

3.2/5
8 reviews

"Room cleanliness is acceptable."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
20 reviews

"Friendly service."

Breakfast

4.2/5
14 reviews

"Tasty breakfast."

Food

3.8/5
7 reviews

"Delicious food."

Value

3.7/5
7 reviews

"Best value for money."

Room

3.4/5
10 reviews

"Room is all right."

Vibe

3.2/5
6 reviews

"Decent vibe."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
35 reviews

"Service is professional and friendly."

Location

4.5/5
28 reviews

"Great location."

Breakfast

4.2/5
16 reviews

"Tasty breakfast."

Amenities

3.9/5
10 reviews

"Nice building."

Food

3.9/5
10 reviews

"Delicious food."

Room

3.5/5
29 reviews

"Comfortable beds in spacious rooms. Older rooms and furniture."

Cleanliness

3.4/5
7 reviews

"Quite clean."

Vibe

3.4/5
14 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Rated 4.5/5 based on reviews from couples.

"Great amenities. Tasty breakfast."

Service

4.7/5
12 reviews

"Friendly service."

Location

4.5/5
13 reviews

"Great location."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Amenities

4.0/5
5 reviews

"Great amenities."

Vibe

3.5/5
8 reviews

"OK vibe and a friendly atmosphere."

Room

3.4/5
11 reviews

"Big, decent rooms."

Comfort

3.4/5
8 reviews

"Rooms are big and moderately comfortable."

Rated 4.5/5 based on reviews from solo travelers.

"Delicious food. Fantastic service."

Service

4.7/5
7 reviews

"Friendly service."

Location

4.5/5
6 reviews

"Great location."

Room

3.4/5
6 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.7/5
36 reviews

"Reception and housekeeping are great and service is attentive."

Location

4.5/5
27 reviews

"Great location."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Amenities

4.1/5
8 reviews

"Nice building."

Cleanliness

3.5/5
6 reviews

"Quite clean."

Vibe

3.4/5
22 reviews

"OK vibe and a friendly atmosphere. Luxurious Hotel."

Room

3.1/5
30 reviews

"Rooms are alright, but bathrooms are not great."

Rated 4.4/5 based on reviews from couples.

"Tasty breakfast. Great location."

Service

4.7/5
13 reviews

"Fantastic service."

Location

4.5/5
9 reviews

"Great location."

Breakfast

4.1/5
5 reviews

"Tasty breakfast."

Room

3.1/5
10 reviews

"Room is all right."

Rated 4.6/5 based on reviews from families.

"Great location. Fantastic service."

Service

4.7/5
7 reviews

"Fantastic service."

Vibe

3.4/5
5 reviews

"Decent vibe."

Room

3.1/5
7 reviews

"Room is all right."

Rated 4.7/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.5/5
13 reviews

"Fantastic service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Food

3.8/5
9 reviews

"Delicious food."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.5/5
8 reviews

"Great wellness & sports facilities."

Location

4.5/5
141 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

Breakfast

4.3/5
116 reviews

"Tasty breakfast."

Service

4.2/5
228 reviews

"Great, friendly housekeeping." Professional service, management and reception.

Value

3.8/5
65 reviews

"Best value for money."

Vibe

3.5/5
112 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Room

3.3/5
116 reviews

"Room size is average, as are the beds, though old looking."

Cleanliness

3.3/5
18 reviews

"Quite clean."

Food

3.2/5
93 reviews

"Food is fine, with excellent desserts. No good fish & seafood."

Rated 4.8/5 based on reviews from business travelers.

"Near city centre. Best value for money."

Location

4.7/5
33 reviews

"Great location." Near to the city centre with good shopping options nearby.

Service

4.5/5
25 reviews

"Fantastic service."

Breakfast

4.3/5
24 reviews

"Tasty breakfast."

Amenities

4.0/5
10 reviews

"Nice building."

Value

3.8/5
18 reviews

"Best value for money."

Vibe

3.5/5
19 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Room

3.4/5
18 reviews

"Room is all right."

Rated 4.7/5 based on reviews from families.

"Friendly service. Wonderful sightseeing."

Service

4.6/5
25 reviews

"Friendly service and great reception."

Location

4.5/5
20 reviews

"Great location. Good shopping and sightseeing."

Breakfast

4.2/5
21 reviews

"Tasty breakfast."

Value

3.9/5
11 reviews

"Best value for money."

Amenities

3.9/5
5 reviews

"Nice building."

Food

3.8/5
14 reviews

"Delicious food."

Room

3.4/5
8 reviews

"Big, decent rooms."

Vibe

3.4/5
16 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Rated 4.5/5 based on reviews from couples.

"Tasty breakfast. Fantastic service."

Service

4.6/5
9 reviews

"Fantastic service."

Location

4.6/5
8 reviews

"Great location."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Room

3.0/5
7 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Wellness Area

4.5/5
24 reviews

"Great fitness area, sauna and wellness."

Breakfast

4.4/5
103 reviews

"Tasty breakfast."

Bar

4.3/5
22 reviews

"Nice bar with tasty alcoholic drinks."

Food

4.1/5
118 reviews

"Well-varied menu with delicious food, nice desserts and a decent overall experience."

Service

4.1/5
335 reviews

"Service is professional and cheery, especially reception and housekeeping." Booking process is sufficient. Great hotel security. Good shuttle service. Great concierge service.

Vibe

4.0/5
124 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Hotel could use some updating. Luxurious Hotel. Stylish hotel.

Location

4.0/5
93 reviews

"Great location, close to the train station." Near downtown with great sightseeing and shopping.

Amenities

3.9/5
120 reviews

"Great buildings with exceptional entrance area, but outdated facilities."

Room

3.8/5
197 reviews

"Amply-sized rooms with excellent beds and superb views." Mediocre sized, poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Shower was ok.

Cleanliness

3.4/5
52 reviews

"Quite clean. Clean hotel facilities. Bathroom needs cleaning."

Rated 4.5/5 based on reviews from families.

"Great wellness & sports facilities. Pleasant entrance area."

Service

4.3/5
25 reviews

"Service is professional and friendly."

Bar

4.3/5
6 reviews

"Nice bar with tasty alcoholic drinks."

Location

4.3/5
11 reviews

"Great location."

Breakfast

4.1/5
12 reviews

"Tasty breakfast."

Amenities

4.0/5
10 reviews

"Great hotel buildings and entrance area."

Value

3.9/5
6 reviews

"Best value for money."

Food

3.9/5
14 reviews

"Delicious food."

Room

3.4/5
18 reviews

"Room is all right."

Rated 4.3/5 based on reviews from solo travelers.

"Friendly atmosphere. Stylish hotel."

Service

4.3/5
11 reviews

"Great service, especially at reception."

Location

4.3/5
5 reviews

"Great location."

Amenities

3.9/5
8 reviews

"Nice building."

Food

3.7/5
6 reviews

"Delicious food."

Room

3.5/5
13 reviews

"Great room."

Vibe

3.5/5
9 reviews

"OK vibe and a friendly atmosphere."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe."

Service

4.6/5
19 reviews

"Fantastic service."

Location

4.4/5
8 reviews

"Great location."

Amenities

3.7/5
9 reviews

"Nice building."

Room

3.3/5
7 reviews

"Room is all right."

Vibe

3.0/5
7 reviews

"Decent vibe."