Ali

92/100

"Relaxation lake location"

The location was excellent on the lake. The staff were friendly and helpful. The room size was acceptable. The interconnection room facilities provided to us was not too good as one should climb the s ... 显示更多 »

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Dear Ali, thank you very much for your feedback. We are glad that you enjoyed your stay at the PALACE LUZERN in general. Our suite in the tower of our hotel is interconnected with a staircase, but the advantage is that you do have a private terrace as the only guest of our hotel. Next time it would be our pleasure to offer you a interconnecting room on the same floor if possible. It would be our pleasure to welcome you back to the PALACE LUZERN again. Best regards, Raymond Hunziker, General Manager

100/100

"素晴らしい立地と施設のホテル"

湖側の部屋に宿泊しました。立地、景色、設備、ホスピタリテイともに素晴らしいホテルです。テラスでゆっくりと景色を眺めて過ごす時間が楽しく思えました。バス停もすぐそばにあるので、スイスパスを使っての移動も便利です。

Ronald

96/100

"Five star hotel with beautiful lake views"

Location, quality, excellent staff. No coffee machine (Nespresso preferred) in the room.

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Dear Ronald, thank you very much for your review. I was pleased to learn that overall you thoroughly enjoyed your stay with us. I have taken note of your constructive remark regarding a Nespresso machine in the room and for your future stays we shall gladly provide a coffee making machine. Best regards, Silvia Nothdurfter, Front Office Manager

Lewis

100/100

"Exceptional"

无文字输入。

Mohanna

92/100

"Wonderful"

无文字输入。