sergio

100/100

“OTTIMA ACCOGLIENZA IN UN BELL'ALBERGO”

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Bella struttura nel centro della zona pedonale con personale attento, discreto ma socievole, che sa anticipare le necessità dei clienti, a partire dalla reception fino alla sala ristorante con ottima ... Bella struttura nel centro della zona pedonale con personale attento, discreto ma socievole, che sa anticipare le necessità dei clienti, a partire dalla reception fino alla sala ristorante con ottima cucina. 더 보기 »

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Gentile Sergio La ringraziamo molto per la sua recensione positiva, ci rallegra sentire che vi siete trovati bene nel nostro hotel sia per quanto concerne l’assistenza che a livello culinario. Speriamo di poterVi accogliere nuovamente nel nostro albergo e rimaniamo con Cordiali saluti Lucas Merckaert Manager

100/100

“Accoglienza e disponibilità eccezionali”

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Stefan Stucky

100/100

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Sehr freundliches Personal. Sauber Zimmer und ein reichhaltiges Frühstückbuffet. sehr zentral gelegen. gilt für das Frühstücksbuffet Sehr freundliches Personal. Sauber Zimmer und ein reichhaltiges Frühstückbuffet. sehr zentral gelegen. gilt für das Frühstücksbuffet

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Lieber Herr Stucky Besten Dank, dass Sie sich die Zeit genommen haben, unser Haus zu bewerten. Es war schön, dass wir Sie auch mal im Sommer begrüssen durften, und hoffen, dass Sie das Engadin von seiner schönsten Seite kennen gelernt haben. Wir freuen uns bereits heute Sie im Winter erneut willkommen heissen zu dürfen. Freundliche Grüsse Lucas Merckaert Gastgeber

John

100/100

“Wonderful staff and facility!”

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The reception staff was outstandingly helpful, and our room was spectacular with a view of the lake. The reception staff was outstandingly helpful, and our room was spectacular with a view of the lake.

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Dear John Thank you so much for the review of your stay @ art boutique hotel Monopol. It was nice to be able to welcoming you. Thank you for your compliments about our front office staff. We will certainly pass it on to our Reception team. We are very much looking forward to be able to welcoming you again on another occasion to St. Moritz and our property. Yours sincerely Lucas Merckaert Host

Sue Avenell

100/100

“Outstanding service and Christina is a gem.”

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From the moment we where picked up from the station to the time we where dropped off at the station 4 days later, the service and friendly atmosphere of the hotel was an abosulte delight.. Christina ... From the moment we where picked up from the station to the time we where dropped off at the station 4 days later, the service and friendly atmosphere of the hotel was an abosulte delight.. Christina was outstanding and explained all apsects of our stay easily and with great efficiency. Room was initially quite warm but assisted very quickly by staff with the provision of a fan and the opening of additional windows. Perfect in the main part of town, the complementary train pick up was much appreciated. Hotel and the facilities where wonderful, the view from the 6th floor and also our room was stunning. Nothing was too much trouble for staff. A visit to the Mono restaurant was very pleasurable with great food, wine prices a little high. Very good and enjoyed visiting the hotel. 더 보기 »

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Dear Sue Avenell It was a great pleasure for us to welcoming at our hotel in August. Thank you very much for taking the time to review your stay. It is nice to hear, that you felt comfortable, enjoyed the service and the friendly atmosphere. We will pass on your compliments to Christina our front office manager. We are aware of the friendliness and professionalism of our staff. This is our most important part of a hotel to make our guests feel at home away from home. We would be delighted to be able to welcome you again @ art boutique hotel Monopol in a not too distant future. Sincerely yours Lucas Merckaert Host and team