«Disappointed with the standard of the hotel and service»
The hotel was not consistant with that expected of a 5* rated hotel...in our opinion. Bath and shower facilities under par and unsafe....very slippy with no antislip facilities. Regular failure to replenish coffee/milk consumables. Room was hot without air con and we needed to ask for a fan...hardly 5* comforts. Chaotic breakfast process...needs organising properly to avoid the "free for all." Hotel full of rude guests allowed to do as they please. Dinner was first class. Overall 5* prices....4* service.