Score distribution

482
141
37
12
7

Types of travelers

2/5

"Nespokojný"

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23.-24.2.2021, izba 24 na 12. Poschodí netečie teplá voda. Ani po odpúšťaní viac ako hodinu. Bol som nútený sprchovať sa studenou vodou. TV programy Markía a JOJ nesledovateľné, nakoľko po cca 2-3 minútach vypadáva zvuk.

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an …

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tomas Jurcik Rooms Division Manager

5/5

There are no comments available for this review

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Dobrý den p.Ruskova, Ďakujeme za vaše vynikajúce hodnotenie nášho hotela a dúfam že sa čoskoro uvidíme znova pri vašej ceste do Bratislavy. S pozdravom Tomas Jurcik Rooms Division Manager

Dobrý den p.Ruskova, Ďakujeme za vaše vynikajúce hodnotenie nášho hotela a dúfam že sa čoskoro uvidíme znova pri vašej ceste do Bratislavy. S pozdravom Tomas Jurcik Rooms Division Manager

5/5

"Very good"

Super

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Dear Mr.Ladislav, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tomas Jurcik Rooms Division Manager

Dear Mr.Ladislav, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tomas Jurcik Rooms Division Manager

5/5

"Zufriedenheit"

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Das Zimmer war sauber, gemutlich, Personal in der Rezeption profesional und lieb.

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Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dü…

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Tomas Jurcik Rooms Division Manager

5/5

"M.D."

There are no comments available for this review

This review received a response on

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tomas Jurcik Rooms Division Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tomas Jurcik Rooms Division Manager