4.4
Excellent

Summary of 16,192 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
2993 reviews

"Great location." Central location with great sightseeing, dining out and shopping. So-so car access and parking. Close to public transport. Close to business sites. Train station is a bit far. Affordable parking.

Service

4.2/5
3648 reviews

"Reception is great and bar service is so-so, although overall service is friendly." Professional service with great management and housekeeping. Great concierge service. Good shuttle service. Room service is perfect. Hotel security is ok. Recreation staff is nice. Booking process should be better organized.

Room

4.2/5
3986 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathrooms are large but with substandard cleaning. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. TV's and minibars are poor. Shower was ok.

WiFi

4.1/5
66 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

3.9/5
1254 reviews

"Tasty yet pricey breakfasts."

Comfort

3.6/5
980 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds." Noise levels are OK, but A/C is poor.

Cleanliness

3.6/5
827 reviews

"Clean hotel facilities. Clean rooms but poorly cleaned dining area." Bathrooms and pool area are inadequately clean.

Amenities

3.5/5
986 reviews

"Great hotel grounds and outdoor sports facilities." Decent building with okay entrance area, if somewhat outdated facilities. Unspectacular architecture. Conventional kids facilities. Elevator is ok. Smoking area is ok.

Bar

3.5/5
544 reviews

"Nice bar with tasty alcoholic drinks. Standard beverage prices." Bar service is acceptable.

Value

3.2/5
759 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Standard beverage prices. Free internet.

Pool

2.5/5
377 reviews

"Acceptable pools with some cleanliness complaints."

Rated 4.5/5 based on reviews from couples.

"Near city centre. Great concierge service."

Location

4.7/5
210 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

4.5/5
140 reviews

"Efficient, friendly service with a nice reception." Great concierge service. Good shuttle service.

Room

4.3/5
279 reviews

"Clean, spacious rooms, comfortable beds, and good views." Large, so-so bathroom. Older rooms and furniture. Shower was ok.

Breakfast

4.2/5
77 reviews

"Tasty yet pricey breakfasts."

Cleanliness

4.0/5
38 reviews

"Clean rooms."

Bar

3.6/5
34 reviews

"Nice bar with tasty alcoholic drinks. Standard beverage prices."

Value

3.4/5
71 reviews

"Fairly good value for money. High priced breakfast." Standard beverage prices.

Pool

2.3/5
30 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from families.

"Recreation staff is nice. Good shuttle service."

Location

4.7/5
195 reviews

"Great location. Good shopping and sightseeing."

Service

4.2/5
140 reviews

"Service is professional and cheery, especially reception and housekeeping." Recreation staff is nice. Good shuttle service.

Room

4.1/5
178 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok. Old rooms with poor furniture and TV's.

Breakfast

3.9/5
93 reviews

"Tasty breakfast."

Bar

3.6/5
17 reviews

"Bar is awesome."

Value

3.3/5
43 reviews

"Fairly good value for money."

Pool

2.4/5
27 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from solo travelers.

"Clean hotel facilities."

Location

4.6/5
66 reviews

"Great location with excellent sightseeing."

Service

4.5/5
57 reviews

"Efficient, friendly service with a nice reception."

Room

4.4/5
84 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok.

Wellness Area

4.3/5
9 reviews

"Awesome wellness and fitness areas."

Breakfast

4.0/5
25 reviews

"Tasty breakfast."

Cleanliness

3.9/5
18 reviews

"Clean rooms."

Bar

3.4/5
14 reviews

"Bar is alright with good drinks."

Value

3.1/5
27 reviews

"Fairly good value for money."

Pool

2.7/5
15 reviews

"Ordinary pool."

Rated 4.4/5 based on reviews from business travelers.

"Wonderful housekeeping. Friendly atmosphere."

Location

4.8/5
90 reviews

"Great location. Good shopping and sightseeing."

Room

4.1/5
65 reviews

"Large, clean rooms with wonderful views."

Service

4.0/5
47 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.8/5
39 reviews

"Tasty breakfast."

Bar

3.5/5
10 reviews

"Standard bar."

Value

3.3/5
14 reviews

"Fairly good value for money."

Pool

2.6/5
6 reviews

"Ordinary pool."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.6/5
70 reviews

"Great location."

Room

4.5/5
105 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with average bathrooms.

Service

4.4/5
52 reviews

"Friendly and professional housekeepers."

Breakfast

4.0/5
48 reviews

"Tasty breakfast."

Cleanliness

3.9/5
14 reviews

"Clean rooms."

Value

3.1/5
20 reviews

"Fairly good value for money."

Pool

2.5/5
13 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from couples.

"Clean. Clean rooms."

Location

4.8/5
9 reviews

"Great location."

Room

4.0/5
14 reviews

"Lovely rooms with pleasant views."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from families.

"Friendly service. Comfortable beds."

Location

4.8/5
7 reviews

"Great location."

Service

4.4/5
5 reviews

"Fantastic service."

Room

4.1/5
6 reviews

"Great room."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
61 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.3/5
46 reviews

"Reception is decent, with overall friendly and professional service."

Room

4.2/5
67 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with average bathrooms.

Breakfast

3.9/5
17 reviews

"Tasty breakfast."

Bar

3.5/5
7 reviews

"Standard bar."

Value

3.1/5
8 reviews

"Fairly good value for money."

Pool

2.5/5
12 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from couples.

"Great view. Great room."

Location

4.5/5
9 reviews

"Great location."

Room

3.8/5
11 reviews

"Lovely rooms with pleasant views."

Rated 4.3/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
1942 reviews

"Great location. Near downtown with great sightseeing and shopping." So-so car access and parking. Close to business sites. Close to public transport. Affordable parking. Medium distance to train station.

Service

4.3/5
2855 reviews

"Service is professional and cheery, especially reception and housekeeping." Decent waitstaff and management. Room service is average. Great concierge service. Hotel security is ok. Good shuttle service. Booking process should be better organized. Bar service is acceptable. Recreation staff is nice.

Room

4.2/5
2766 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathrooms are large but with substandard cleaning. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. TV's and minibars are poor. Shower was ok.

WiFi

4.0/5
48 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

3.8/5
830 reviews

"Tasty yet pricey breakfasts."

Bar

3.6/5
428 reviews

"Nice bar with tasty alcoholic drinks. Beverages could be cheaper." Bar service is acceptable.

Value

3.4/5
475 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Beverages could be cheaper. Free internet.

Pool

2.5/5
248 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Great concierge service. Spacious bathroom."

Service

4.7/5
62 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Location

4.7/5
85 reviews

"Great location. Good shopping and sightseeing."

Room

4.5/5
117 reviews

"Clean, spacious rooms, comfortable beds, and good views." Large, so-so bathroom. Shower was ok. Rooms in need of an update.

Breakfast

4.2/5
33 reviews

"Tasty breakfast."

Cleanliness

3.9/5
16 reviews

"Clean rooms."

Bar

3.9/5
22 reviews

"Bar is awesome."

Value

3.5/5
29 reviews

"Fairly good value for money."

Pool

2.4/5
12 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Good shuttle service. Great view."

Location

4.8/5
70 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
51 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Room

4.0/5
59 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok.

Breakfast

3.6/5
25 reviews

"Tasty breakfast."

Bar

3.6/5
6 reviews

"Bar is awesome."

Value

3.4/5
17 reviews

"Fairly good value for money."

Pool

2.1/5
7 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from solo travelers.

"Good alcoholic drinks. Good fitness area."

Location

4.7/5
27 reviews

"Great location near lots of shopping."

Service

4.3/5
27 reviews

"Friendly service."

Wellness Area

4.2/5
5 reviews

"Great wellness & sports facilities."

Room

4.2/5
36 reviews

"Clean rooms with wonderful beds and stunning views."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Bar

3.3/5
9 reviews

"Standard bar."

Value

3.1/5
14 reviews

"Fairly good value for money."

Pool

2.5/5
6 reviews

"Ordinary pool."

Rated 4.3/5 based on reviews from business travelers.

"Great reception. Great location."

Location

4.8/5
34 reviews

"Great location. Good shopping and sightseeing."

Service

4.1/5
25 reviews

"Friendly service and great reception."

Room

4.0/5
28 reviews

"Rooms are big and clean with excellent views, but lacking in maintenance."

Breakfast

3.9/5
16 reviews

"Tasty breakfast."

Cleanliness

3.8/5
7 reviews

"Clean rooms."

Value

3.5/5
6 reviews

"Fairly good value for money."

Food

3.1/5
11 reviews

"Food is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.9/5
87 reviews

"Great location. Good shopping and sightseeing."

Room

4.5/5
100 reviews

"Large rooms with great views, nice beds, and decent bathrooms." Rooms are clean enough, but old with subpar furniture.

Service

4.3/5
54 reviews

"Service is professional and friendly."

Breakfast

4.0/5
42 reviews

"Tasty breakfast."

Bar

3.5/5
14 reviews

"Bar is awesome."

Value

3.4/5
28 reviews

"Fairly good value for money."

Pool

2.6/5
14 reviews

"Ordinary pool."

Rated 4.4/5 based on reviews from couples.

"Friendly service. Comfortable beds."

Location

4.8/5
24 reviews

"Great location."

Service

4.3/5
22 reviews

"Friendly service."

Room

4.2/5
34 reviews

"Spacious rooms with excellent views."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Value

3.4/5
11 reviews

"Fairly good value for money."

Pool

2.7/5
8 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from solo travelers.

"Great location. Great view."

Location

4.8/5
10 reviews

"Great location."

Service

4.3/5
5 reviews

"Fantastic service."

Room

4.1/5
9 reviews

"Lovely rooms with pleasant views."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
59 reviews

"Great location near lots of shopping."

Room

4.5/5
101 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok.

Service

4.2/5
62 reviews

"Friendly service."

Cleanliness

4.0/5
21 reviews

"Clean rooms."

Breakfast

3.7/5
25 reviews

"Tasty breakfast."

Value

3.3/5
22 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from families.

"Great view. Fantastic service."

Service

4.3/5
6 reviews

"Fantastic service."

Room

4.0/5
10 reviews

"Lovely rooms with pleasant views."

Rated 4.5/5 based on reviews from solo travelers.

"Clean. Great room."

Room

4.1/5
5 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
23 reviews

"Great location with excellent sightseeing."

Service

4.3/5
29 reviews

"Friendly service."

Room

4.1/5
36 reviews

"Spacious, yet old rooms with poor furniture but lovely views."

Breakfast

3.9/5
17 reviews

"Tasty breakfast."

Bar

3.1/5
9 reviews

"Standard bar."

Value

3.0/5
10 reviews

"Fairly good value for money."

Pool

2.3/5
8 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from couples.

"Great room. Fantastic service."

Service

4.2/5
5 reviews

"Fantastic service."

Room

4.0/5
8 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
5 reviews

"Great location."

Service

4.3/5
7 reviews

"Friendly service."

Room

4.2/5
14 reviews

"Lovely rooms with pleasant views."

Comfort

3.8/5
5 reviews

"Very comfortable."

Amenities

3.6/5
8 reviews

"Good amenities and hotel building is acceptable."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.5/5
88 reviews

"Great location near lots of shopping."

Service

4.2/5
77 reviews

"Service is professional and cheery, especially reception and housekeeping."

Cleanliness

3.9/5
17 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

3.8/5
16 reviews

"Tasty breakfast."

Room

3.2/5
94 reviews

"Rooms are alright, but bathrooms are not great." Clean, spacious rooms, comfortable beds, and good views.

Value

3.0/5
27 reviews

"Fairly good value for money."

Beach

2.9/5
9 reviews

"Reasonable beach. No good beach sports."

Rated 4.4/5 based on reviews from couples.

"Great view. Comfortable beds."

Location

4.7/5
23 reviews

"Great location."

Service

4.2/5
17 reviews

"Great service, especially at reception."

Cleanliness

3.8/5
6 reviews

"Clean."

Room

3.6/5
28 reviews

"Lovely rooms with pleasant views. Bathroom could be optimized."

Amenities

3.6/5
8 reviews

"Great amenities."

Value

3.0/5
10 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from families.

"Great location. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

3.7/5
10 reviews

"Great rooms but subpar bathrooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
351 reviews

"Great location somewhat accessible by car." Near downtown with great sightseeing and shopping.

Breakfast

4.5/5
149 reviews

"Tasty breakfast."

Wellness Area

4.3/5
7 reviews

"Awesome wellness and fitness areas."

Room

4.1/5
289 reviews

"Clean, spacious rooms, comfortable beds, and good views." The bathrooms are large but otherwise not very highly rated. Old rooms with substandard TV's, furniture and air conditioning. Shower was ok.

Service

4.0/5
197 reviews

"Great, friendly housekeeping." Professional service, management and reception. Good shuttle service. Great concierge service.

Cleanliness

3.9/5
56 reviews

"Clean hotel facilities. Clean rooms."

Value

3.6/5
93 reviews

"Best value for money. Normally priced food."

Pool

2.6/5
34 reviews

"Ordinary pool."

Rated 4.8/5 based on reviews from families.

"Great wellness & sports facilities. Good shuttle service."

Location

4.5/5
74 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
37 reviews

"Professional service and good reception. Good shuttle service."

Breakfast

4.1/5
46 reviews

"Tasty breakfast."

Room

3.9/5
53 reviews

"Large rooms with great views, nice beds, and decent bathrooms."

Value

3.4/5
11 reviews

"Fairly good value for money."

Pool

2.7/5
12 reviews

"Ordinary pool."

Rated 4.7/5 based on reviews from couples.

"Comfortable beds. Great shopping."

Location

4.6/5
28 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
14 reviews

"Fantastic service."

Room

4.2/5
30 reviews

"Lovely rooms with pleasant views."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Value

3.5/5
8 reviews

"Best value for money."

Vibe

3.1/5
13 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel."

Rated 4.6/5 based on reviews from business travelers.

"Tasty breakfast. Great location."

Location

4.8/5
41 reviews

"Great location with excellent sightseeing."

Service

4.2/5
16 reviews

"Fantastic service."

Room

4.0/5
27 reviews

"Lovely rooms with pleasant views."

Breakfast

3.9/5
17 reviews

"Tasty breakfast."

Value

3.1/5
6 reviews

"Fairly good value for money."

Rated 4.4/5 based on reviews from solo travelers.

"Great room. Best value for money."

Location

4.7/5
7 reviews

"Great location with excellent sightseeing."

Room

3.6/5
7 reviews

"Lovely rooms with pleasant views."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Room

4.4/5
294 reviews

"Big rooms with great beds and views, acceptably clean." Old rooms with problems in furnishing and bathroom cleanliness. Shower was ok.

Location

4.3/5
198 reviews

"Great location somewhat accessible by car." Good shopping and sightseeing. Train station is a bit far.

Breakfast

3.9/5
56 reviews

"Tasty breakfast."

Amenities

3.8/5
119 reviews

"Average buildings with a nice entrance area." Great hotel grounds and outdoor sports facilities. Elevator is ok.

Bar

3.8/5
39 reviews

"Nice bar with tasty alcoholic drinks. Beverages could be cheaper."

Service

3.6/5
203 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Recreation staff is nice. Booking process should be better organized. Good shuttle service. Great concierge service. Hotel security is ok.

Value

3.1/5
46 reviews

"Fairly good value for money. Normally priced food." Beverages could be cheaper.

Pool

2.6/5
24 reviews

"Ordinary pool."

Rated 4.5/5 based on reviews from families.

"Recreation staff is nice. Great shopping."

Location

4.7/5
23 reviews

"Great location. Good shopping and sightseeing."

Room

4.2/5
28 reviews

"Lovely rooms with pleasant views."

Service

4.1/5
24 reviews

"Friendly service. Recreation staff is nice."

Breakfast

3.9/5
8 reviews

"Tasty breakfast."

Amenities

3.6/5
12 reviews

"Average buildings with a nice entrance area."

Vibe

3.2/5
13 reviews

"OK vibe and a friendly atmosphere. Pleasant entrance area."

Value

3.2/5
6 reviews

"Fairly good value for money."

Rated 4.2/5 based on reviews from couples.

"Bar is awesome. Pleasant entrance area."

Location

4.7/5
15 reviews

"Great location with excellent sightseeing."

Room

4.1/5
18 reviews

"Lovely rooms with pleasant views. Bathroom is ok."

Service

4.0/5
9 reviews

"Fantastic service."

Amenities

3.6/5
8 reviews

"Good amenities and entrance area and hotel buildings are alright."

Food

3.2/5
7 reviews

"Food is all right."

Rated 4.5/5 based on reviews from solo travelers.

"Friendly service. Fantastic service."

Location

4.6/5
8 reviews

"Great location with excellent sightseeing."

Service

4.3/5
14 reviews

"Friendly service."

Room

4.2/5
15 reviews

"Lovely rooms with pleasant views."

Amenities

3.6/5
6 reviews

"Good amenities and hotel building is acceptable."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Room

4.5/5
67 reviews

"Rooms are large with good views, bathrooms are so-so."

Location

4.4/5
62 reviews

"Great location with excellent sightseeing."

Service

4.2/5
32 reviews

"Great, friendly housekeeping."

Breakfast

3.9/5
20 reviews

"Tasty breakfast."

Bar

3.4/5
13 reviews

"Standard bar."

Value

3.0/5
19 reviews

"Fairly good value for money."

Pool

2.7/5
8 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from couples.

"Great view. Great room."

Location

4.7/5
6 reviews

"Great location."

Room

4.0/5
7 reviews

"Lovely rooms with pleasant views."