4.4
Excellent

Summary of 7,387 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.6/5
1198 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. Parking is rare. Convenient car access and well-priced parking. Close to business sites.

Service

4.3/5
1668 reviews

"Professional and friendly service and restaurant service." Management, housekeeping and reception are great. Room service is perfect. Hotel security is ok. Great concierge service. Good shuttle service. Booking process should be better organized. Recreation staff is nice.

Room

4.2/5
1754 reviews

"Rooms are poorly-maintained, but big with comfortable beds." Rooms tidy with great views and kitchenettes. Decently-clean rooms with spacious bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Great shower.

Cleanliness

4.0/5
423 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

WiFi

3.8/5
17 reviews

"Good internet service."

Bar

3.5/5
199 reviews

"Bar is awesome. Standard alcoholic drinks. Standard beverage prices."

Breakfast

3.5/5
503 reviews

"Decent and moderately priced breakfast."

Amenities

3.3/5
422 reviews

"Great terrace, but mediocre entrance area. Pleasant hotel grounds." Generally old facilities, although conference area was good. Architecture not so nice. Kids facilities are inadequate. Elevator in need of updating. Smoking area is ok.

Pool

2.4/5
144 reviews

"Pool should be renewed."

Beach

0.8/5
6 reviews

"Beach is not so nice. No good beach sports."

Rated 4.4/5 based on reviews from families.

"Luxurious Hotel. Good shuttle service."

Location

4.7/5
134 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Room

4.2/5
148 reviews

"Tidy rooms and bathrooms, with nice beds." Spacious rooms with excellent views. Outdated, badly maintained rooms with poor furniture.

Service

4.0/5
137 reviews

"Efficient, friendly service with a nice reception." Recreation staff is nice. Booking process should be better organized. Good shuttle service.

Value

3.9/5
37 reviews

"Best value for money. Acceptable breakfast prices."

Cleanliness

3.8/5
33 reviews

"Rooms are clean, but bathrooms are only so-so."

Breakfast

3.7/5
44 reviews

"Reasonably priced, tasty breakfasts."

Bar

3.6/5
13 reviews

"Bar is awesome."

Pool

2.4/5
19 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from couples.

"Great shower. Room service is perfect."

Location

4.7/5
109 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Service

4.3/5
94 reviews

"Efficient, friendly service with a nice reception."

Room

4.2/5
171 reviews

"Tidy rooms with nice beds, and acceptable bathrooms." Spacious, yet old rooms with poor furniture but lovely views. Great shower.

Cleanliness

4.2/5
27 reviews

"Clean rooms."

Breakfast

3.6/5
41 reviews

"Tasty breakfast."

Value

3.5/5
43 reviews

"Best value for money. Normally priced food."

Bar

3.5/5
18 reviews

"Bar is awesome."

Pool

2.3/5
22 reviews

"Pool should be renewed."

Rated 4.2/5 based on reviews from solo travelers.

"Clean. Bar is awesome."

Location

4.4/5
41 reviews

"Great location with excellent sightseeing."

Wellness Area

4.3/5
5 reviews

"Great wellness & sports facilities."

Service

4.2/5
46 reviews

"Efficient, friendly service with a nice reception."

Room

4.2/5
64 reviews

"Very good beds, views, and room cleanliness, and okay bathrooms."

Cleanliness

4.0/5
20 reviews

"Clean rooms."

Breakfast

3.5/5
13 reviews

"Tasty breakfast."

Value

3.5/5
19 reviews

"Fairly good value for money."

Bar

3.4/5
11 reviews

"So-so bar with mediocre drinks."

Vibe

3.0/5
17 reviews

"Decent vibe. Hotel could use some updating."

Pool

2.5/5
8 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from business travelers.

"Friendly atmosphere. Great location."

Location

4.6/5
31 reviews

"Great location near lots of shopping."

Service

4.2/5
18 reviews

"Friendly service."

Room

4.0/5
29 reviews

"Lovely rooms with pleasant views."

Value

3.7/5
9 reviews

"Best value for money."

Breakfast

3.5/5
12 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.5/5
33 reviews

"Great location."

Service

4.3/5
22 reviews

"Service is professional and friendly."

Room

4.2/5
45 reviews

"Clean rooms with wonderful beds and stunning views."

Cleanliness

4.1/5
9 reviews

"Clean rooms."

Value

3.6/5
13 reviews

"Best value for money."

Breakfast

3.5/5
24 reviews

"Breakfast is average."

Pool

2.4/5
6 reviews

"Pool should be renewed."

Rated 4.6/5 based on reviews from couples.

"Great view. Great location."

Location

4.7/5
9 reviews

"Great location."

Room

4.0/5
11 reviews

"Lovely rooms with pleasant views."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from families.

"Comfortable beds. Fantastic service."

Location

4.7/5
7 reviews

"Great location."

Service

4.5/5
5 reviews

"Fantastic service."

Room

4.0/5
6 reviews

"Great room."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.5/5
7 reviews

"Great location."

Service

4.3/5
5 reviews

"Fantastic service."

Room

4.0/5
18 reviews

"Lovely rooms with pleasant views."

Comfort

4.0/5
5 reviews

"Very comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.5/5
911 reviews

"Great location. Near downtown with great sightseeing and shopping." Parking is rare. Affordable parking. Close to business sites.

Service

4.4/5
1432 reviews

"Great, friendly housekeeping." Professional service, management and reception. Room service is perfect. Hotel security is ok. Great concierge service. Good shuttle service. Booking process should be better organized. Recreation staff is nice.

Room

4.2/5
1373 reviews

"Clean, spacious rooms, comfortable beds, and good views." Decently-clean rooms with spacious bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. TV's and furniture not great. Great shower.

Cleanliness

3.9/5
362 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

WiFi

3.8/5
17 reviews

"Good internet service."

Bar

3.6/5
156 reviews

"Bar is awesome. Standard alcoholic drinks. Standard beverage prices."

Breakfast

3.3/5
390 reviews

"Decent and moderately priced breakfast."

Pool

2.2/5
103 reviews

"Pool should be renewed."

Beach

0.3/5
5 reviews

"Beach is not so nice. No good beach sports."

Rated 4.5/5 based on reviews from families.

"Luxurious Hotel. Wonderful sightseeing."

Location

4.7/5
82 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Room

4.1/5
90 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor bathrooms and substandard room maintenance.

Service

4.1/5
95 reviews

"Friendly service and great reception."

Cleanliness

3.9/5
24 reviews

"Clean rooms."

Value

3.9/5
21 reviews

"Best value for money."

Bar

3.7/5
6 reviews

"Bar is awesome."

Breakfast

3.5/5
25 reviews

"Tasty breakfast."

Pool

2.2/5
11 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Great shower. Room service is perfect."

Location

4.5/5
71 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Service

4.5/5
64 reviews

"Efficient, friendly service with a nice reception."

Room

4.3/5
105 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok. Great shower.

Cleanliness

4.2/5
19 reviews

"Clean rooms."

Value

3.8/5
25 reviews

"Best value for money."

Bar

3.8/5
10 reviews

"Bar is awesome."

Breakfast

3.5/5
26 reviews

"Tasty breakfast."

Pool

2.2/5
10 reviews

"Pool should be renewed."

Rated 4.2/5 based on reviews from solo travelers.

"Bar is awesome. Professional service."

Location

4.3/5
25 reviews

"Great location."

Service

4.2/5
30 reviews

"Efficient, friendly service with a nice reception."

Room

4.2/5
34 reviews

"Clean rooms with wonderful beds and stunning views."

Cleanliness

4.0/5
14 reviews

"Clean rooms."

Value

3.5/5
13 reviews

"Best value for money."

Breakfast

3.5/5
8 reviews

"Breakfast is average."

Bar

3.3/5
8 reviews

"Standard bar."

Rated 4.4/5 based on reviews from business travelers.

"Great location. Great reception."

Location

4.5/5
18 reviews

"Great location near lots of shopping."

Service

4.2/5
13 reviews

"Friendly service."

Room

3.9/5
19 reviews

"Lovely rooms with pleasant views."

Value

3.9/5
5 reviews

"Best value for money."

Breakfast

3.7/5
8 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
105 reviews

"Great location with good access by car. Good shopping and sightseeing."

Service

4.3/5
57 reviews

"Professional, friendly service, and great reception and management." Good shuttle service.

Room

4.0/5
91 reviews

"Clean, spacious rooms, comfortable beds, and good views." TV needs to be updated.

Cleanliness

4.0/5
16 reviews

"Clean hotel facilities. Clean rooms."

Value

4.0/5
39 reviews

"Best value for money. Normally priced food. Acceptable breakfast prices."

Breakfast

3.8/5
36 reviews

"Reasonably priced, tasty breakfasts."

Rated 4.9/5 based on reviews from families.

"Fantastic service. Clean rooms."

Location

4.6/5
25 reviews

"Great location with excellent sightseeing."

Service

4.4/5
11 reviews

"Professional service."

Room

4.0/5
19 reviews

"Clean rooms with wonderful beds and stunning views."

Value

3.9/5
8 reviews

"Best value for money."

Cleanliness

3.9/5
5 reviews

"Clean rooms."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Rated 4.2/5 based on reviews from couples.

"Great room. Best value for money."

Location

4.7/5
6 reviews

"Great location."

Room

3.9/5
7 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
20 reviews

"Great location."

Service

4.3/5
14 reviews

"Friendly service."

Room

4.0/5
25 reviews

"Spacious rooms with excellent views."

Value

3.6/5
6 reviews

"Best value for money."

Vibe

3.1/5
5 reviews

"Decent vibe."

Pool

2.5/5
5 reviews

"Ordinary pool."

Rated 4.4/5 based on reviews from couples.

"Great view. Great room."

Location

4.7/5
8 reviews

"Great location."

Service

4.2/5
10 reviews

"Friendly service."

Room

4.0/5
12 reviews

"Lovely rooms with pleasant views."

Pool

2.5/5
5 reviews

"Ordinary pool."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
25 reviews

"Great location."

Service

4.3/5
17 reviews

"Friendly service."

Room

4.2/5
32 reviews

"Lovely rooms with pleasant views."

Value

3.8/5
14 reviews

"Best value for money."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Rated 4.4/5 based on reviews from families.

"Great room."

Room

4.0/5
6 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Service

4.4/5
8 reviews

"Fantastic service."

Room

4.1/5
17 reviews

"Lovely rooms with pleasant views."

Cleanliness

3.9/5
5 reviews

"Clean."

Food

2.9/5
10 reviews

"Food is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.6/5
16 reviews

"Great location."

Service

4.2/5
12 reviews

"Great service, especially at reception."

Room

3.5/5
19 reviews

"Great rooms but subpar bathrooms."

Value

3.5/5
9 reviews

"Best value for money."

Amenities

3.5/5
11 reviews

"Great amenities."

Vibe

3.0/5
8 reviews

"OK vibe and a friendly atmosphere."

Rated 4.4/5 based on reviews from couples.

"Great room. Fantastic service."

Location

4.7/5
6 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Room

3.6/5
13 reviews

"Great rooms but subpar bathrooms."

Amenities

3.5/5
6 reviews

"Ordinary amenities."

Value

3.4/5
6 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Room

4.4/5
104 reviews

"Large, clean rooms with wonderful views." Poor bathrooms and substandard room maintenance.

Location

4.4/5
48 reviews

"Great location. Good shopping and sightseeing."

Cleanliness

4.0/5
16 reviews

"Clean rooms."

Service

3.8/5
84 reviews

"Efficient, friendly service with a nice reception." Recreation staff is nice. Booking process should be better organized.

Bar

3.6/5
19 reviews

"Bar is awesome. Standard alcoholic drinks."

Breakfast

3.5/5
22 reviews

"Breakfast is average."

Vibe

3.4/5
33 reviews

"OK vibe and a friendly atmosphere. Entrance area is ok."

Amenities

3.3/5
41 reviews

"Okay buildings and entrance area. Pleasant hotel grounds."

Pool

2.2/5
8 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from families.

"Great location. Recreation staff is nice."

Location

4.5/5
11 reviews

"Great location."

Service

4.2/5
16 reviews

"Fantastic service. Recreation staff is nice."

Room

4.0/5
17 reviews

"Lovely rooms with pleasant views."

Amenities

3.5/5
7 reviews

"Good amenities and hotel building is acceptable."

Vibe

3.2/5
6 reviews

"Decent vibe."

Rated 4.4/5 based on reviews from couples.

"Great view. Great room."

Room

4.0/5
8 reviews

"Lovely rooms with pleasant views."

Food

3.0/5
5 reviews

"Food is all right."

Rated 4.5/5 based on reviews from solo travelers.

"Fantastic service. Great view."

Service

4.3/5
9 reviews

"Fantastic service."

Room

4.0/5
7 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.5/5
15 reviews

"Great location with excellent sightseeing."

Service

4.5/5
6 reviews

"Fantastic service."

Room

4.2/5
11 reviews

"Lovely rooms with pleasant views."

Breakfast

3.6/5
5 reviews

"Tasty breakfast."

Pool

2.5/5
5 reviews

"Ordinary pool."