Score distribution

207
79
30
12
2
5/5

"Excellent"

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Category Scores

5.0/5
5.0/5
5.0/5
5.0/5

This review received a response on

Dear Dean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Kate Clough Guest Relations Manager

Dear Dean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Kate Clough Guest Relations Manager

4/5
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Room 24 good, but plagued with large flies in the window. There were about a dozen dead flies on the window sill and on the floor. We asked for these to be cleaned up. More appeared afterwards!

Category Scores

4.0/5
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4/5

"--"

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Bit overpriced. Could do with some real real ale. Good quality Why such small beds in such big rooms. Bed size was extremely poor. --

Category Scores

3.0/5
4.0/5
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5/5

"A memorable stay as a wedding guest"

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Our twin room was very comfortable , lovely and peaceful . Usual prices for 4* hotel at the bar, Shame no mini bar in the room . Lovely English breakfast Twin beds a little close together Staff were helpful and friendly

Category Scores

4.0/5
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4.0/5

This review received a response on

Dear D.P, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind regards Kate Clough Guest Relations Manager

Dear D.P, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind regards Kate Clough Guest Relations Manager

3/5

"Mr Dan Wilson"

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Room was nice but we had no wi-fi at all room. Dissapointing the hot tub didnt work in the spa. The food in Charlie's bar was very nice! Excellent food No wifi was an issue

Category Scores

4.0/5
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3.0/5

This review received a response on

Dear Mr Wilson, Thank you for taking the time to share your feedback. I am very sorry you experienced difficulties with the WiFi and that unfortunately we had a problem with the hot tub and it was ou…

Dear Mr Wilson, Thank you for taking the time to share your feedback. I am very sorry you experienced difficulties with the WiFi and that unfortunately we had a problem with the hot tub and it was out of service. I wasn't aware that the WiFi was down and I will certainly pass your comments on for you. We hope to welcome you back to our hotel very soon! Kind regards Kate Clough Guest Relations Manager