4.4
Excellent

Summary of 26,842 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Service

4.5/5
7570 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Great service at restaurant and pool, and excellent bar tenders. Great childcare and entertainment. Recreation staff is nice. Good shuttle service. Good laundry service. Room service is average. Great concierge service. Booking process is sufficient. Hotel security is ok. Good tour guide.

Location

4.3/5
1462 reviews

"Great location. Great shopping and the beach nearby." Convenient car access and well-priced parking. Average parking. Restaurants & bars in the area are ok. Medium distance to city centre.

Breakfast

4.2/5
1618 reviews

"Great and affordable breakfast."

Wellness Area

4.1/5
264 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Beach

4.1/5
637 reviews

"Awesome beach and beach sports. Beach needs a clean."

WiFi

4.1/5
22 reviews

"Good internet service."

Food

3.9/5
3122 reviews

"Great food, especially salads. Great menu with amazing pizza." Dining experience is ok with good snacks and desserts. Food is relatively good value, and side dishes are of average quality. No good fish & seafood. Pasta is ok. Untasty pork dishes and an insufficiently clean dining area. Poor vegetarian & vegan dishes. Tasteless vegetables. Beef dishes & steaks are all right. Soups do not taste good. Bad sushi. Good poultry dishes. Bad lamb dishes.

Room

3.4/5
2883 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.

Cleanliness

3.1/5
869 reviews

"Clean pool area and moderately clean rooms." Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

Bar

2.9/5
123 reviews

"Alright but spendy bar. Alcoholic drinks are not the best." Good bar service.

Comfort

2.1/5
811 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 4.4/5 based on reviews from families.

"Good beach sports. Good accessibility by car."

Pool

4.5/5
192 reviews

"Great pool."

Breakfast

4.3/5
277 reviews

"Great and affordable breakfast."

Location

4.2/5
284 reviews

"Great location with good access by car." Great shopping at the nearby city centre, and close to the beach. Restaurants & bars in the area are ok.

Wellness Area

4.1/5
5 reviews

"Great wellness & sports facilities."

Beach

4.0/5
155 reviews

"Awesome beach and beach sports. Beach needs a clean."

Service

4.0/5
381 reviews

"Friendly service and great housekeeping, but so-so reception." Service staff are professional with particularly good restaurant service and great childcare. Good shuttle service. Recreation staff is nice. Good laundry service. Great concierge service.

Value

3.9/5
157 reviews

"Best value for money. Normally priced food. Fair breakfast prices."

Room

3.0/5
337 reviews

"Acceptable beds, balconies, and cleanliness." Guests complain about maintenance, age, furnishing, and size of rooms. Great view. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

2.8/5
65 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

1.8/5
159 reviews

"Small rooms and bathrooms with comfort issues." Okay beds and quiet enough rooms.

Rated 4.3/5 based on reviews from couples.

"Great desserts & fruits. Great view."

Service

4.5/5
52 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Location

4.4/5
36 reviews

"Great location."

Breakfast

4.3/5
37 reviews

"Tasty breakfast."

Pool

4.3/5
24 reviews

"Great pool."

Beach

4.0/5
11 reviews

"Beautiful beach."

Amenities

3.8/5
26 reviews

"Good amenities and hotel building is acceptable."

Food

3.8/5
22 reviews

"Fairly priced, good food, particularly desserts and fruits."

Room

3.5/5
51 reviews

"Lovely rooms with pleasant views." So-so beds and cleanliness with small rooms.

Value

3.4/5
20 reviews

"Fairly good value for money. Normally priced food."

Cleanliness

3.4/5
13 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Comfort

2.2/5
19 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 4.2/5 based on reviews from business travelers.

"Tasty breakfast. Great location."

Breakfast

4.1/5
9 reviews

"Tasty breakfast."

Location

4.0/5
7 reviews

"Great location."

Vibe

3.4/5
5 reviews

"Decent vibe."

Rated 4.1/5 based on reviews from solo travelers.

"Fantastic service. Great location."

Service

4.5/5
7 reviews

"Fantastic service."

Pool

4.3/5
5 reviews

"Great pool."

Location

4.3/5
5 reviews

"Great location."

Room

2.9/5
9 reviews

"Room is all right."

Comfort

2.4/5
5 reviews

"More comfort would be nice."

Rated 4.6/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Location

4.5/5
13 reviews

"Great location."

Service

4.3/5
21 reviews

"Friendly service."

Breakfast

4.2/5
17 reviews

"Tasty breakfast."

Food

3.9/5
12 reviews

"Delicious food."

Beach

3.9/5
6 reviews

"Beautiful beach."

Amenities

3.9/5
14 reviews

"Great amenities."

Value

3.5/5
7 reviews

"Best value for money."

Cleanliness

3.4/5
6 reviews

"Quite clean."

Room

3.1/5
17 reviews

"Room is all right."

Comfort

2.1/5
7 reviews

"More comfort would be nice."

Rated 4.2/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Service

4.5/5
5589 reviews

"Service is professional and friendly, with great tour guides." Reception is all right. Great service at restaurant and pool, and excellent bar tenders. Recreation staff is nice. Great childcare and entertainment. Wonderful management and housekeeping staff. Good shuttle service. Room service is average. Great concierge service. Hotel security is ok. Booking process is sufficient.

Beach

4.3/5
259 reviews

"Awesome beach and beach sports. Beach needs a clean."

Location

4.3/5
700 reviews

"Good location, close to public transport." Close to the beach, with great shopping and sightseeing nearby. Accessible by car, but parking is a hassle. Affordable parking. Medium distance to city centre. Restaurants & bars in the area are ok.

Breakfast

4.2/5
902 reviews

"Great and affordable breakfast."

Food

3.9/5
2642 reviews

"Good food, decent snacks, and an overall okay dining experience." Good menu, especially salads. Great pizza and desserts. Food is relatively good value, and side dishes are of average quality. No good fish & seafood. Untasty pork dishes and an insufficiently clean dining area. Pasta is ok. Poor vegetarian & vegan dishes. Beef dishes & steaks are all right. Tasteless vegetables. Soups do not taste good. Bad sushi. Bad lamb dishes.

WiFi

3.9/5
18 reviews

"Good internet service. Average wifi quality."

Room

3.3/5
1760 reviews

"Okay sized rooms with decent balconies." Excellent views, but some issues with beds and room maintenance. Decent kitchenettes and average room cleanliness. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Value

3.1/5
501 reviews

"Fairly good value for money. Normally priced food." Fair breakfast prices. Beverages could be cheaper.

Bar

2.8/5
107 reviews

"Alright but spendy bar. Alcoholic drinks are not the best." Good bar service.

Cleanliness

2.8/5
567 reviews

"Clean pool area and moderately clean rooms." Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

Comfort

2.5/5
440 reviews

"Poor comfort, small bathrooms, and inadequate A/C and beds." Average noise and size.

Rated 4.2/5 based on reviews from families.

"Good shuttle service. Great shopping."

Beach

4.2/5
25 reviews

"Beautiful beach."

Location

4.2/5
42 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby.

Breakfast

4.2/5
40 reviews

"Tasty breakfast."

Service

4.0/5
98 reviews

"Service is friendly and professional, with great childcare facilities." Recreation staff is nice. Reception is all right. Good shuttle service.

Amenities

3.8/5
48 reviews

"Nice kids facilities. Average hotel building."

Food

3.5/5
50 reviews

"Great menu with acceptable prices."

Value

3.1/5
30 reviews

"Fairly good value for money. Normally priced food."

Room

3.0/5
84 reviews

"Views are good, menus are average, and rooms are acceptably clean." Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned.

Cleanliness

2.8/5
26 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Comfort

2.2/5
35 reviews

"Noise is as expected, as are the beds, although rooms are small and generally uncomfortable."

Rated 4.2/5 based on reviews from couples.

"Great view. Tasty breakfast."

Service

4.6/5
26 reviews

"Friendly service."

Location

4.3/5
19 reviews

"Great location."

Pool

4.3/5
10 reviews

"Great pool."

Breakfast

4.3/5
17 reviews

"Tasty breakfast."

Food

3.9/5
12 reviews

"Tasty food at okay prices."

Amenities

3.8/5
15 reviews

"Good amenities and hotel building is acceptable."

Value

3.3/5
11 reviews

"Fairly good value for money. Normally priced food."

Room

3.2/5
23 reviews

"Decent beds and rooms, great views."

Cleanliness

3.2/5
8 reviews

"Quite clean."

Comfort

2.2/5
8 reviews

"Okay beds but not comfortable overall."

Rated 4.5/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Breakfast

4.3/5
599 reviews

"Great and affordable breakfast."

Service

4.3/5
1635 reviews

"Professional housekeeping, pool/beach service, and restaurant service." Reception and management are fine. Good shuttle service. Great childcare. Good laundry service. Great concierge service.

Location

4.3/5
622 reviews

"Good location, close to public transport." Great shopping and the beach nearby. Good car access, but so-so parking. Restaurants & bars in the area are ok. Medium distance to city centre.

Wellness Area

4.2/5
5 reviews

"Great wellness & sports facilities."

Beach

4.0/5
329 reviews

"Awesome beach and beach sports. Beach needs a clean."

Cleanliness

4.0/5
245 reviews

"Pool surroundings and rooms are immaculate." Moderately clean hotel facilities. Bathroom needs cleaning.

Vibe

3.8/5
590 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Pleasant entrance area.

Room

3.3/5
888 reviews

"Room could use updating; beds are alright." Rooms are tidy, with great views and nice balconies. Small, poorly-maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Kitchenettes and minibars are as expected. Shower can be a problem.

Comfort

1.4/5
289 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 4.7/5 based on reviews from families.

"Good beach sports. Pleasant entrance area."

Breakfast

4.4/5
214 reviews

"Tasty breakfast."

Pool

4.3/5
135 reviews

"Great pool."

Value

4.2/5
111 reviews

"Best value for money. Normally priced food."

Location

4.2/5
214 reviews

"Great location with good access by car." Great shopping and the beach nearby. Limited choice of restaurants & bars in the area.

Beach

4.0/5
119 reviews

"Beautiful beach. Beach needs a clean."

Service

4.0/5
243 reviews

"Friendly service and great housekeeping, but so-so reception." Service staff are professional with particularly good restaurant service and great childcare. Good shuttle service. Good laundry service.

Vibe

3.5/5
151 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel. Entrance area is ok.

Cleanliness

3.0/5
31 reviews

"Room cleanliness is acceptable."

Room

3.0/5
218 reviews

"Acceptable beds, balconies, and cleanliness." Outdated rooms with poor furniture and small bathrooms. Great view. Acceptable minibar. Shower can be a problem.

Comfort

1.6/5
109 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 4.5/5 based on reviews from couples.

"Professional service. Great view."

Location

4.5/5
9 reviews

"Great location."

Service

4.3/5
15 reviews

"Professional service."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Food

3.6/5
7 reviews

"Delicious food."

Vibe

3.4/5
8 reviews

"OK vibe and a friendly atmosphere."

Room

3.1/5
14 reviews

"Decent rooms with great views."

Rated 4.5/5 based on reviews from business travelers.

"Tasty breakfast. Great location."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Location

4.0/5
6 reviews

"Great location."

Rated 4.1/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Service

4.6/5
24 reviews

"Service is professional and friendly. Good shuttle service."

Pool

4.4/5
17 reviews

"Great pool."

Location

4.4/5
16 reviews

"Great location."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Beach

4.0/5
9 reviews

"Beautiful beach."

Value

3.3/5
9 reviews

"Fairly good value for money."

Vibe

3.2/5
11 reviews

"OK vibe and a friendly atmosphere."

Room

3.1/5
18 reviews

"Decent rooms with great views."

Comfort

2.1/5
13 reviews

"Lacking in comfort, but noise level is acceptable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Service

4.7/5
81 reviews

"Friendly service. Good shuttle service."

Location

4.3/5
31 reviews

"Great location."

Breakfast

4.2/5
27 reviews

"Tasty breakfast."

Beach

4.0/5
8 reviews

"Beautiful beach."

Cleanliness

3.5/5
19 reviews

"Room cleanliness is acceptable."

Room

3.4/5
59 reviews

"Rooms are somewhat clean but have fantastic views." Small, old rooms with substandard bathrooms.

Vibe

3.1/5
29 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Comfort

2.2/5
15 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 4.2/5 based on reviews from families.

"Fantastic service. Great location."

Service

4.5/5
8 reviews

"Friendly service."

Pool

4.5/5
5 reviews

"Great pool."

Location

4.3/5
8 reviews

"Great location."

Room

3.2/5
10 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Pool

4.5/5
66 reviews

"Great pool."

Location

4.3/5
55 reviews

"Great location near lots of shopping."

Breakfast

4.2/5
44 reviews

"Tasty breakfast."

Beach

4.2/5
19 reviews

"Beautiful beach."

Service

4.0/5
182 reviews

"Friendly service, especially good laundry service." Reception is OK, housekeeping good and service professional. Recreation staff is nice. Good shuttle service.

Food

3.8/5
68 reviews

"Menu is excellent with tasty food." Okay side dishes and dining experience.

Room

3.5/5
106 reviews

"Views are good, menus are average, and rooms are acceptably clean." Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Cleanliness

3.0/5
21 reviews

"Cleanliness is lacking in rooms and bathrooms."

Bar

2.9/5
6 reviews

"Standard bar."

Comfort

2.5/5
31 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 4.1/5 based on reviews from families.

"Delicious food. Great pool."

Pool

4.5/5
11 reviews

"Great pool."

Service

4.3/5
18 reviews

"Service is professional and friendly."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Location

4.2/5
8 reviews

"Great location."

Food

3.8/5
8 reviews

"Delicious food."

Vibe

3.1/5
8 reviews

"OK vibe and a friendly atmosphere."

Bar

3.0/5
5 reviews

"Standard bar."

Room

2.9/5
11 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to Vivo City. Fantastic service. Great location. Beautiful beach."

Service

4.5/5
16 reviews

"Great service, especially at reception."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Location

4.1/5
9 reviews

"Great location."

Value

3.1/5
7 reviews

"Fairly good value for money."

Room

3.1/5
13 reviews

"Room is all right."

Comfort

2.1/5
8 reviews

"More comfort would be nice."

Rated 4.4/5 based on reviews from couples.

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Room

3.1/5
5 reviews

"Room is all right."