"Good and friendly pool/beach service." Guests complained about the staff at reception and housekeeping. Recreation staff is nice. Well-managed with superb restaurant service. Great childcare and entertainment. Room service is average. Booking process should be better organized. The bar needs better service. Good tour guide. Great valet service. Shuttle service is ok. Great concierge service.
"Great location. Reasonably central, with shopping somewhat close by." Beach nearby. Parking is average, and car access is inconvenient. Restaurants & bars in the area are ok. Airport access is difficult.
"Decently sized rooms with okay minibars." Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Great kitchenettes and views, but outdated, with poor A/C. Guests complain about the furniture, balconies, beds, and TVs. Shower can be a problem.
"Regular internet service."
"Poor dining experience with untidy dining area." Okay but overpriced menu. Okay dessert, fruits, and snacks. Fish & seafood is acceptable. Side dishes and vegetables are not well rated. Salads are not good. Untasty beef dishes & steak. Poor vegetarian & vegan dishes. Bad pasta. Good poultry dishes.
"Rooms are moderately-sized but uncomfortable with poor beds and air conditioning." Average noise level with mediocre sized bathrooms.
"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities. Clean pool area.
"Value for money could be better. Food and beverages are pricey."