80/100

TrustYou verified

No text entered.

Show

Dear Mrs Dupoth Thank you very much for having taken the time to write us a feedback about your stay at our Small Luxury Hotel Ambassador Zurich. Which is very important to us to improve our quality of service. We are pleased to read that you were happy during your stay with us. We saw that you were not totally satisfied with the price-performance ratio, if you have any advice to work on for us we would be very pleased. However, we would be happy to welcome you soon again with us. Kind regards Michael Böhler / General Manager & Team

90/100

TrustYou verified

No text entered.

Show

Dear Mr Koch Thank you very much for having taken the time to send us a feedback about your stay at our Small Luxury Hotel Ambassador Zurich. Which is very important to us to improve our quality of service. We are pleased to read that you were happy during your stay with us and are looking forward to welcome you soon again. Kind regards Michael Böhler / General Manager & Team P.S. It would be great if you would share your feedback on tripadvisor.com.

100/100

TrustYou verified

We loved our stay at your hotel. The staff was always so helpful in providing us any information that was needed. Our rooms were clean and the breakfast was great. I would highly recommend your hot ... We loved our stay at your hotel. The staff was always so helpful in providing us any information that was needed. Our rooms were clean and the breakfast was great. I would highly recommend your hotel to our friends and family!! show more »

Show

Dear Mr Davari Thank you very much for having taken the time to write us a feedback about your stay at our Small Luxury Hotel Ambassador Zurich. Which is very important to us to improve our quality of service. We are pleased to read that you were happy during your stay with us and are looking forward to welcome you soon again. Kind regards Michael Böhler / General Manager & Team P.S. It would be great if you would share your feedback on tripadvisor.com.

Antonio Carlos Guimaraes

80/100

TrustYou verified

I made a reservation with a big anticipation, requesting a high floor and lake view. But when I arrived the room with the lake view was not available and I was put in the first floor with view to the ... I made a reservation with a big anticipation, requesting a high floor and lake view. But when I arrived the room with the lake view was not available and I was put in the first floor with view to the street. I have received an invitation from hotel manager for a cocktail in the terraces after the cocktail has happened. I came by car but the hotel had not a driver in the main entrance, neither a parking. I had to take my luggage by myself in the street, leaving them in the reception and I went to the public parking to leave my car. This is the first time that I do not have a good experience with a Small Luxury Hotel show more »

Show

Dear Mr Guimaraes Thank you for having taken the time to write us a feedback about your stay at our Small Luxury Hotel Ambassador à l'Opéra Zurich. Please take our apologies for the inconveniences you had at check-in time concerning your car. Our front office team always offers valet parking and porterage service to our guests at check-in. If this was not the case we are very sorry about that. Concerning the room, we were informed by our fron office manager, that you received first a room at the higher floor but wanted to have a shower in your room. As we only have very few rooms with shower we offered you a room change. All our double rooms with shower are in the first floor. Our front office will be very happy to assist you to find the perfect room type at your next stay with us. We would be very pleased to welcome you again with us to show you that we can do better and hope you will give us a second chance. Kind regards Michael Böhler / General Manager & Team

Ines g Huidobro /tomas muller

100/100

TrustYou verified

Excelente hotel Podrían tener tarifas con desayuno incluido Felicitaciones por el servicio Excelente hotel Podrían tener tarifas con desayuno incluido Felicitaciones por el servicio

Show

Lieber Herr Mueller, liebe Frau Huidobro Herzlichen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu Ihrem Aufenthalt in unserem Small Luxury Hotel Ambassador à l'Opéra Zürich zu senden. Dies hilft uns unsere Qualität auf einem hohen Standard zu halten. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und hoffen Sie bald wieder bei uns begrüssen zu dürfen. Gerne können Sie bei Ihrer nächsten Buchung erwähnen, dass Sie gerne das Frühstück mit dazu buchen. Bei Vorausbuchung kostet das Frühstück CHF 25 statt CHF 33 pro Person pro Tag. Freundliche Grüsse Michael Böhler / Gastgeber & Team P.S. Es würde uns freuen, wenn Sie Ihr Feedback auf tripadvisor.com teilen würden.