Score distribution

177
52
6
1
0

Types of travelers

5/5
read full review

Welcome drink is a lovely touch, also love the nespresso machine with a generous amount of pods in the room. Hotel reception went out of their way to track me down after I left credit card in reception. Beautiful rooms.

This review received a response on

Dear KAB Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to hear that you had a good time while staying with us and were hap…

Dear KAB Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to hear that you had a good time while staying with us and were happy with the services of our front office team as well as liked your room. We are already looking forward to welcome you back soon. Kind regards Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

5/5
read full review

There are no comments available for this review

This review received a response on

Dear Mrs h. Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to know that you had a good time while staying with us and we ar…

Dear Mrs h. Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to know that you had a good time while staying with us and we are already looking forward to welcome you back soon. Kind regards Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

4.5/5
read full review

Es war etwas unglücklich, dass der Roomservice genau zu der Zeit kam, als wir uns fertig machten für auszugehen. Das war quasi Murphy, wie man so schön sagt ;-) - aber ansonsten war alles hervorragend. Wir kommen gerne wieder, wenn es die Möglichkeit nochmal gibt.

This review received a response on

Lieber Herr May Herzlichen Dank für Ihre Bewertung über unser Small Luxury Hotel Ambassador à lÔpéra Zürich. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und Sie sich trotz d…

Lieber Herr May Herzlichen Dank für Ihre Bewertung über unser Small Luxury Hotel Ambassador à lÔpéra Zürich. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben und Sie sich trotz des verspähteten Roomservice bei uns wohl fühlten. Wir freuen uns bereits, Sie bald wieder einmal bei uns begrüssen zu dürfen. Freundliche Grüsse Michael Böhler / Direktor Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

5/5
read full review

Jessica at the front desk was wonderful.

This review received a response on

Dear Mrs Roullé Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to hear that you enjoyed your time in our hotel and in Zuric…

Dear Mrs Roullé Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. It is a pleasure to hear that you enjoyed your time in our hotel and in Zurich and we would like to thank you for the nice compliment for Jessica. We already forwarded it to her and are already looking forward to welcome you back soon. Kind regards Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

4.5/5
read full review

This is our third stay at the Ambassador d'Opera and we will return again. The location is perfect and the restaurant and service first rate. We have two very small complaints-- the internet was down for the final day of our stay and there was little indication about when it would be fixed. And on our second to last day, the room was not entirely cleaned-- there were used towels still in the room. We also had dinner in your restaurant on our first evening and it was just wonderful But overall, it is a first rate hotel in just a lovely city Kudos as well to Theresa and Thomas in the restaurant and Christina at the front desk

This review received a response on

Dear Mrs Walters Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are happy to hear that you always have a good time while staying with us …

Dear Mrs Walters Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are happy to hear that you always have a good time while staying with us and would like to thank you for your loyalty. However, we would like to apologize for the inconveniences caused with the internet and we informed our housekeeping manager concerning the cleaning of your room in order to train her team again. Thank you again for your feedback and we are already looking forward to welcome you back soon. Kind regards Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch