Score distribution

158
49
5
1
0

Types of travelers

4/5

We did not eat in the restaurant because the breakfast price was high for us per person (33 CHF), so we went out and got excellent breakfast for half the price. We did not try the restaurant for other meals due to the breakfast price. The decor is beautiful!! However, I think the hotel carpeting needs a good steam cleaning; it's very murky, which I assume is due to staining over time. There were some marks on the walls in our room; they probably could have been cleaned off with a wet cloth. There was also a dead bug hanging from the ceiling. All the staff were VERY nice!! We would definitely come back.

5/5

Always love staying at your property. Two comments from the last visit. First night they did not have my class of room and I was put into a smaller room with no explanation. I had to go back downstairs and ask about the correct room and was told they had none that night. Second issue was bar service during the street parade. I wanted a beer to go to my room and they would not serve me a beer to go to the room. Otherwise, love the hotel.

3.5/5

Generally, a very nice hotel for the money. Rooms are small, but sufficient for short stays. Bathroom towels should be upgraded. Front desk personnel is not well trained, in my view.

5/5
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Excellent location! One suggestion though, we would like to see the rooftop bar have more beverage options and longer operating hours. Our stay however was very enjoyable and we would recommend you hotel!

Dear Mrs P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay in Zurich. As we have neighbours in the same building, and it is important for us to keep a good relat…

Dear Mrs P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay in Zurich. As we have neighbours in the same building, and it is important for us to keep a good relation with them, we decided to have the bar open until 10 pm. We are already looking forward to welcome you soon again. Kind regards Michael Böhler / General Manager

4.5/5
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The Hotel Ambassador a l'Opera is a charming hotel. It is both elegant and friendly, a rare combination. The staff were, uniformly, both courteous and helpful. We were very happy to be staying the hotel and would warmly recommend it to those who may visit Zurich either on business or on vacation. As music lovers, we were particularly happy to stay in the Mozart room and to see, awaiting us in our room, the entire recording of a performance of Don Giovanni! It is small touches such as these that stay in mind long after a holiday is over. Thank you. Indira & Virendra D., visitors from New Delhi, India.

Dear Indira & Virendra D. Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are pleased to heart that you enjoyed your time in Zurich and w…

Dear Indira & Virendra D. Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are pleased to heart that you enjoyed your time in Zurich and were happy with your choice. Thank you for the compliments to our team. We will be happy to welcome you soon again in our hotel. Kind regards Michael Boehler / General Manager