Score distribution

152
46
4
1
0

Types of travelers

4/5

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5/5
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A perfect city hotel: comfortable rooms, very clean, quiet, friendly staff, excellent breakfast, 5 min by tram from city center.

Dear Mr Economou Thank you for the great review for our Small Luxury Hotel Ambassador à l'Opéra Zurich. We are happy to hear that you enjoyed your stay and were satisfied with our central location, …

Dear Mr Economou Thank you for the great review for our Small Luxury Hotel Ambassador à l'Opéra Zurich. We are happy to hear that you enjoyed your stay and were satisfied with our central location, rooms and friendly team. It will be our pleasure to welcome you soon again. Kind regards Michael Böhler & The Ambassadors

2/5
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I stayed several time in your hotel and I always been a big supporter of your hotel look at my revenue on Trip adviser etc this time I left the hotel with a strange feeling my room was very smal 55 and I got a feeling after 10 min of waiting ( searching ) that I was swapt to that room as my country friend stayted that I was booked through Expedia

Dear Mr Lundberg Thank you for taking the time to send us a feedback about your last stay. First of all we would like to thank you for being a frequent guest at Small Luxury Hotel Ambassador à l'Op…

Dear Mr Lundberg Thank you for taking the time to send us a feedback about your last stay. First of all we would like to thank you for being a frequent guest at Small Luxury Hotel Ambassador à l'Opéra Zurich and we are always happy to have you with us. Your company normally books a double room for single use for you and this time it was a Ambassador Classic Plus Room which is a single room with queen bed. We already took note that you did not like the room and will consider it for your next stays. We would like to point out that it had nothing to do with expedia. We just reserved the room category that was booked for you. We hope to welcome you soon again and that you will feel comfortable again in our hotel. Kind regards Michael Böhler / General Manager

4/5

Hotel très agréable et tes bien placé. Lors d'un prochain séjour nous choisirons de nouveau cet hôtel.

4.5/5
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Excelent hotel, nice amabiance and athmopsphere. Staff very attentif, Team at the fron Desk top, remarkable. Add som eissues concerning sending a Package to Fiji, was well adviced and helped, I willd efinitely rcommend this Hotel.Thanks for amazing stay, I will return on m next vsit to Zurich Best regards and keep it up JL AMAN Ex Chef Laicala Ilsand Resort Fiji

Dear Mr Aman Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador à l'Opéra Zurich. It is a great pleasure to hear that you enjoyed your stay and were happy with o…

Dear Mr Aman Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador à l'Opéra Zurich. It is a great pleasure to hear that you enjoyed your stay and were happy with our services and friendly front office team. We will be very pleased to be your hosts soon again in Zurich. Kind regards Michael Böhler General Manager