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여행객 유형

4.5/5
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Everything was quite good with the staff being particularly excellent; every one. Our only concern was that the room was too hot and there was no way of fixing it short of sleeping with the balcony door opened.

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Dear Guest Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are pleased to hear that you felt comfortable with our team and were happy with…

Dear Guest Thank you very much for your feedback about your stay at Small Luxury Hotel Ambassador a L'Opera Zurich. We are pleased to hear that you felt comfortable with our team and were happy with our services. At the same moment we are sorry to hear that you had problems with the room temperature. Please let us know at your next visit directly and we will be happy to assist you. We are already looking forward to welcome you back soon. Kind regards Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

3/5
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The staff was very helpful at the hotel, and the breakfast was quite good. Other than that, not much really stood out. The rooms were quite small, view was ok, and for the price we paid even with an upgrade we expected way more (and better). The hallways are very dated and the decor is very wanting. The bed was far too stiff and uncomfortable. Parking for our rental car was of course overpriced but at least they had it and nothing went wrong (like some reviews I had read prior to staying here). Overall, I thought it was quite mediocre and was expecting way more based on their promotional materials, photos, and the level SLH hotels should be. I do not have any pictures to even post for the review because it was that unmemorable. Also, I emailed the front desk after our visit with a question about a billing issue and they still have NOT responded to me yet...sad!

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Dear John Thank you for taking the time to share your feedback. We are again sorry to hear that our hotel did not meet your expectations. We would like to inform you that our front office team memb…

Dear John Thank you for taking the time to share your feedback. We are again sorry to hear that our hotel did not meet your expectations. We would like to inform you that our front office team member Mrs de Blanc did answer your e-mail on 27th October. Please let us know if we need to resend it again or it maybe landed in your spam. Sincerely, Michael Böhler / General Manager Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

2.5/5
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TV did not get Swiss french public channels. Internet speed was to slow to watch correctly a program on an iPad. Some bulbs were broken in the room. I was often disturbed by the staff in the room. Poor laundry service. Globally a bit disappointed though the place of the hotel is great and the food on Saturday evening was good. Lynn B. / room 43 from 3.11. to 6.11.2017

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Dear Mrs Bertholet Thank you for having taken the time to write us a feedback about your stay at our Small Luxury Hotel Ambassador à l'Opéra Zurich. We are sorry to hear that our hotel did not meet …

Dear Mrs Bertholet Thank you for having taken the time to write us a feedback about your stay at our Small Luxury Hotel Ambassador à l'Opéra Zurich. We are sorry to hear that our hotel did not meet your expectations. We checked the room already and are sorry for the inconveniences caused with the tv and lightning. However we would have been happy to receive this feedback when you were staying with us. Now we can only apologize and hope that you would give us a second chance in order to show you that we can do better. Kind regards Michael Böhler Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

4.5/5
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Unkompliziertes Upgrade beim Zimmer, danke. Die Lage zur Oper ist ideal, ich komme wieder.

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Liebe/r Biedermann Herzlichen Dank für Ihre Bewertung für unser Small Luxury Hotel Ambassador à lÔpéra Zürich. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen…

Liebe/r Biedermann Herzlichen Dank für Ihre Bewertung für unser Small Luxury Hotel Ambassador à lÔpéra Zürich. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns bereits, Sie bald wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Michael Böhler / Direktor Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch

4/5
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Lieber Herr Carrizo Herzlichen Dank, dass Sie sich die Zeit genommen und uns eine Bewertung für unser Small Luxury Hotel Ambassador à lÔpéra Zürich ausgefüllt haben. Wir würden uns freuen, Sie bald …

Lieber Herr Carrizo Herzlichen Dank, dass Sie sich die Zeit genommen und uns eine Bewertung für unser Small Luxury Hotel Ambassador à lÔpéra Zürich ausgefüllt haben. Wir würden uns freuen, Sie bald wieder einmal bei uns begrüssen zu dürfen. Freundliche Grüsse Michael Böhler / Direktor Small Luxury Hotel Ambassador à l’Opéra Zürich Utoschloss | Falkenstrasse 6 8008 Zürich | Switzerland T +41 44 258 98 98 | we… ambassadorhotel.ch