Nadja

79/100

"Good"

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88/100

"Great breakfast and spa."

Staff, breakfast and outdoor pool. It was hot and there was no air conditioning or fans in the room.

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Dear Guest we are sorry that you could not enjoy your stay wirth us as it was too hot in the rooms. Apparently we are not allowed to install an AC due to some restricitons. From 1'000 metres above sea level it is forbidden in Switzerland to install an AC in order to keep the good air quality. Maybe we do have the chance to welcome you again maybe in autumn or winter - when the outside temerature is not too hot anymore. With our best regards, the entire Ermitage crew

86/100

Was wir bedauert haben ist die nicht zur Verfügung stehende Option auf der wunderschönen Terasse zu dinnieren auch wenn das Personal findet es sei zu kühl !!

Nawaf

100/100

"Exceptional"

Avey think. When we arrived they told us they have not reserved the booking I did with you , why ?

86/100

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