I as staying as part of a conference. Everything was fantastic except the charge to iron my shirts. Iron and ironing boards should be available in the room as in all hotels all over the world... if this is not possible ironing should be complementary, particularly for those visiting for work. Also tea and coffee making facilities should be available in the room. The sauna and steam room where not working when i went to use them. There were no instructions as to how to operate and no indication of why it was off. I visited during the pool opening hours.