Distribución de las puntuaciones

481
143
22
9
6

Tipos de viajeros

4/5

«Great hotel»

leer valoración completa

Good - but disappointed to find out that your "Signature Suite" was nothing more than two adjoining rooms, no sofa or |living area"

Dear Mr. Janssen, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with…

Dear Mr. Janssen, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we are sorry to read that you were not happy with your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisèle Sommer Executive Assistant to the General Manager

5/5

«Excellent»

leer valoración completa

Esta valoración no tiene comentarios

Dear Mr. Sahinbas, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments wit…

Dear Mr. Sahinbas, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisèle Sommer Executive Assistant to the General Manager

5/5
leer valoración completa

Excellent as always!

Dear Mrs. Turnbull, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments wi…

Dear Mrs. Turnbull, We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisèle Sommer Executive Assistant to the General Manager

4.5/5

« au calme et pourtant au coeur du festival de jazz..................... un exploit»

leer valoración completa

nous avions demandé a être au calme car hélas tout n'est pas du jazz a Montreux et le besoin de dormir reste une nécessité incontournable même pendant le festival

Cher Monsieur Lacroix, Nous vous remercions pour vos commentaires suite à votre séjour à Fairmont Le Montreux Palace. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manqu…

Cher Monsieur Lacroix, Nous vous remercions pour vos commentaires suite à votre séjour à Fairmont Le Montreux Palace. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur Lacroix, en l’expression de nos sentiments les meilleurs. Gisèle Sommer Executive Assistant to the General Manager

4.5/5
leer valoración completa

Esta valoración no tiene comentarios

Sehr geehrter Herr Ringbeck, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Fairmont Le Montreux Palace. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Kommentar…

Sehr geehrter Herr Ringbeck, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Fairmont Le Montreux Palace. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Kommentare werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Gisèle Sommer Executive Assistant to the General Manager