Bewertungsverteilung

177
94
26
18
7

Reisende

3/5

„조식은 맛있었으나, 그외는 그저그랬다“

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일단 방문이 잠기지 않아서 곤욕스러웠다 객실 내부는 깔끔했으나 조금 불편한 구조였다 넓은 거실은 편안했다 여성용 슬리퍼 사이즈가 너무 작아서 불편했다 화장실은 적당히 넓고 깔끔했다 엘리베이터는 좁고 오래된 느낌이었다 반면 조식은 훌륭했다 대부분의 음식이 맛있었다 차의 종류도 다양했다 시리얼의 종류도 다양했으며 맛있었다 조식은 다시 먹고 싶지만 투숙을 다시할지는 고민된다 신혼여행이었으나 그에 대한 배려는 없었다

Dear Mrs. Oh, Thank you for taking the time to tell us about your experience at the Hotel Royal St Georges Interlaken - MGallery by Sofitel. I am sorry that your experience did not meet your expectat…

Dear Mrs. Oh, Thank you for taking the time to tell us about your experience at the Hotel Royal St Georges Interlaken - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

3.5/5
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Location is ok, clean room, morning staffs in restaurant iare attentive. Only comment is the tone and manner of male reception and in the bar should be more smooth.

Dear Mr. Wongkamolsesh, Thank you for taking the time to tell us about your experience at the Hotel Royal St Georges Interlaken - MGallery by Sofitel. I am sorry that your experience did not meet you…

Dear Mr. Wongkamolsesh, Thank you for taking the time to tell us about your experience at the Hotel Royal St Georges Interlaken - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

3/5

„Nice grand old hotel. “

Good location and great views, except we were right over the street. There is no AC, so you have to sleep with the windows open. It was so loud- church bells rang constantly (including all night long), and traffic and pedestrian partiers at all hours made sleep very difficult. Breakfast here was not great- more targeted to their Asian clients, and prepared eggs and other good items cost more.

1.5/5

„cet hotel ne devrait pas figurer dans les M Gallery“

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chambre impersonnelle - poussières sous meubles et lit - nourriture moins bien que dans un IBIS - service quelconque - Pas de climatisation - Très déçu et irrité -

Cher Monsieur Maury Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hotel Royal St Georges Interlaken - MGallery by Sofitel. Nous sommes désolés que le service…

Cher Monsieur Maury Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hotel Royal St Georges Interlaken - MGallery by Sofitel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels MGallery sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

4.5/5

„Excellent“

We really enjoyed our stay. Beautiful building. Rooms spacious,well appointed and quiet. Very professional service.