We had another outstanding and enjoyable visit to Riffelalp! We were glad to be back after having missed summer 2016 with the renovation. The work done is beautiful! We really appreciate the warm welcome on our return to Riffelalp; we enjoyed catching up with the regular staff whom we had not seen in two years. We feel the operation is running very well on all fronts, in large part perhaps due to strong outlet/department managers throughout the hotel. Overall atmosphere is very relaxing and welcoming. Great place to decompress. A dinner or two for us in the bar is always part of our visit. We really enjoy this. We love the cold meat & cheese platter with a nice glass of wine. Great all around! Truly a five-star experience, yet very special with regard to relaxed atmosphere and ambiance. All first class but nothing excessive or fussy. All good! Setting and location are unbeatable. All worth the lengthy journey (12 hours for us from Ireland) to reach the hotel. Great place to get away from it all! Excellent. Kept beautifully; very clean. Fitting for nature of hotel. We love the indoor lounge areas. Outstanding all around! Plenty of choice and options. Minor adaptations/requests also welcome. Very satisfied. Between us, we had five massages with Stefan during our visit, which were much welcomed and truly therapeutic. His work really helped to make our visit a success. The wellness area generally is fantastic - first class. Beautiful! Great detail; very well thought out, inspiring design. The renovated bathrooms are amazing!