"Good location, close to public transport." Near city centre with great sightseeing and nearby restaurants. Affordable parking. Reasonably accessible by car.
"Guests complain about the professionalism of the staff and management." Adequate reception and friendly service, with especially good service in the restaurant and bar. Good shuttle service. Hotel security can be an issue. Booking process should be better organized. Recreation staff is ok.
"Menu was great, however the overall dining experience is poor." Complaints about restaurant cleanliness, sides, and desserts. Food is pricey and snacks are subpar.
"Breakfast affordable but not highly reviewed."
"Wifi quality could be improved. Free internet."
"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.
"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.
"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.
"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning.
"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice.
"Poorly reviewed fitness area."