"Great location somewhat accessible by car." Central location with great sightseeing, dining out and shopping.
"Guests complain about the professionalism of the staff and management." Service is friendly enough, with acceptable reception staff. Good shuttle service. Hotel security can be an issue. Booking process should be better organized.
"Wifi quality could be improved. Free internet."
"Dining disappointed some guests in quality and price." Guests unimpressed by menu and desserts. Low rated side dishes and snacks.
"Breakfast affordable but not highly reviewed."
"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.
"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.
"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.
"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice.
"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.
"Poorly reviewed fitness area."