4.2
Very Good

Summary of 4,025 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.5/5
564 reviews

Great location. Great sightseeing, restaurants and shopping nearby. So-so car access and parking. Affordable parking.

Service

3.2/5
849 reviews

Service efficiency and reception are OK, but management are lacking. Lacking housekeeping and poor restaurant service, but friendly service overall. Good shuttle service. Room service could have been improved. Booking process is sufficient. Hotel security is ok. Recreation staff is ok.

Room

3.0/5
1300 reviews

Average rooms, poorly cleaned and maintained. Outdated room with substandard furniture, beds and TV. Bathrooms are large but with substandard cleaning. Large rooms with beautiful balconies and charming views. Kitchenettes and minibars are as expected. Shower can be a problem.

WiFi

2.8/5
19 reviews

Regular internet service. Wifi quality could be improved.

Amenities

2.0/5
339 reviews

Subpar entrance area and older facilities, but wonderful grounds. Beautiful architecture. Good handicap accessible facilities.

Cleanliness

1.9/5
691 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Breakfast

1.7/5
132 reviews

Some complaints about quality and price of breakfast.

Rated 3.9/5 based on reviews from families.

Great shopping. Good shuttle service.

Location

4.5/5
201 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Average parking. Affordable parking.

Comfort

3.0/5
221 reviews

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

Room

3.0/5
457 reviews

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Kitchenettes and minibars are as expected. Shower can be a problem.

Service

3.0/5
297 reviews

Friendly, fairly professional service, with an OK reception and particularly good bar service. Housekeeping and management are lacking. Room service could have been improved. Good shuttle service. Recreation staff is nice.

WiFi

2.1/5
8 reviews

Wifi quality could be improved.

Cleanliness

2.0/5
229 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Breakfast

1.8/5
43 reviews

Some complaints about quality and price of breakfast.

Amenities

1.8/5
104 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 4.1/5 based on reviews from couples.

Beautiful architecture. Stylish hotel.

Location

4.4/5
117 reviews

Great location. Excellent sightseeing, restaurants and bars nearby. Average parking. Affordable parking.

Comfort

3.6/5
91 reviews

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

Service

3.4/5
130 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Booking process is sufficient. Good shuttle service.

Room

3.2/5
204 reviews

Beds are fine, but rooms and furniture could be better-maintained. Untidy, outdated rooms with bad TV's and A/C. Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Kitchenette is acceptable. Shower can be a problem.

Cleanliness

2.0/5
113 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

WiFi

1.9/5
5 reviews

Wifi quality could be improved.

Breakfast

1.6/5
22 reviews

Some complaints about quality and price of breakfast.

Rated 4.3/5 based on reviews from solo travelers.

Wonderful sightseeing. Great location.

Location

4.5/5
15 reviews

Great location.

Service

3.5/5
25 reviews

Friendly service and acceptable reception.

Room

2.9/5
32 reviews

Average rooms with standard beds. Poorly cleaned rooms and unsightly furniture.

Vibe

2.0/5
8 reviews

Atmosphere not particularly friendly, giving poor vibes.

Amenities

1.9/5
6 reviews

Hotel buildings could use some improvement.

Cleanliness

1.9/5
15 reviews

Rooms could be cleaner.

Rated 3.8/5 based on reviews from business travelers.

Spacious rooms. Friendly service.

Service

3.1/5
7 reviews

Service is average, but very friendly.

Comfort

3.0/5
7 reviews

Average comfort, but beds are not great.

Room

2.4/5
17 reviews

Poor beds in rooms needing some cleaning.

Cleanliness

1.8/5
9 reviews

Rooms could be cleaner.

Rated 3.9/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.5/5
9 reviews

Great location.

Pool

4.2/5
6 reviews

Great pool.

Value

3.6/5
5 reviews

Best value for money.

Service

3.1/5
12 reviews

Service is average, but very friendly.

Room

2.9/5
10 reviews

Room is all right.

Rated 4.0/5 based on reviews from families.

Great pool. Great location.

Service

3.2/5
7 reviews

Service is adequate.

Rated 4.1/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.5/5
11 reviews

Great location.

Value

3.5/5
7 reviews

Best value for money.

Service

3.5/5
5 reviews

Service is adequate.

Comfort

3.5/5
8 reviews

Rooms are big and moderately comfortable.

Room

3.0/5
12 reviews

Big, decent rooms.

Cleanliness

2.0/5
6 reviews

Could use a good cleaning.

Rated 3.7/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.4/5
485 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Average parking. Affordable parking.

Service

3.2/5
751 reviews

Service efficiency and reception are OK, but management are lacking. Lacking housekeeping and poor restaurant service, but friendly service overall. Good shuttle service. Booking process is sufficient. Hotel security is ok. Recreation staff is ok.

Room

3.0/5
1173 reviews

Large, okay rooms with great balconies and views. Rooms are poorly maintained and cleaned, with poorly rated beds. Outdated rooms with substandard TVs, kitchenettes and furnishings. Bathrooms are large but with substandard cleaning. Shower can be a problem.

WiFi

2.6/5
18 reviews

Regular internet service. Wifi quality could be improved.

Amenities

2.0/5
323 reviews

Subpar entrance area and older facilities, but wonderful grounds. Beautiful architecture. Good handicap accessible facilities.

Cleanliness

2.0/5
631 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Breakfast

1.8/5
120 reviews

Some complaints about quality and price of breakfast.

Rated 3.7/5 based on reviews from families.

Great shopping. Good shuttle service.

Location

4.3/5
158 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Service

3.1/5
242 reviews

Friendly, fairly professional service, with an OK reception and particularly good bar service. Housekeeping and management are lacking. Good shuttle service. Recreation staff is nice. Room service could have been improved.

Room

3.0/5
392 reviews

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Kitchenettes and minibars are as expected. Shower can be a problem.

Comfort

3.0/5
189 reviews

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

Cleanliness

2.1/5
199 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

WiFi

1.9/5
7 reviews

Wifi quality could be improved.

Breakfast

1.9/5
40 reviews

Some complaints about quality and price of breakfast.

Amenities

1.6/5
98 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 3.9/5 based on reviews from couples.

Beautiful architecture. Stylish hotel.

Location

4.4/5
104 reviews

Great location. Average parking. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

Service

3.4/5
117 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Booking process is sufficient.

Room

3.1/5
180 reviews

Large, okay rooms with great balconies and views. Rooms are poorly maintained and cleaned, with poorly rated beds. Old rooms with poor TV's and furniture but OK kitchenettes. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Cleanliness

2.1/5
102 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

WiFi

1.9/5
5 reviews

Wifi quality could be improved.

Breakfast

1.6/5
19 reviews

Some complaints about quality and price of breakfast.

Rated 4.2/5 based on reviews from solo travelers.

Great location. Friendly service.

Location

4.6/5
12 reviews

Great location.

Service

3.4/5
24 reviews

Friendly service and acceptable reception.

Value

3.2/5
6 reviews

Fairly good value for money.

Room

2.8/5
28 reviews

Room is all right. Rooms have complaints with cleanliness, bathrooms, beds, and furniture.

Vibe

2.1/5
7 reviews

Atmosphere not particularly friendly, giving poor vibes.

Amenities

1.9/5
6 reviews

Hotel buildings could use some improvement.

Cleanliness

1.9/5
13 reviews

Rooms could be cleaner.

Rated 3.6/5 based on reviews from business travelers.

Friendly service. Spacious rooms.

Comfort

3.1/5
5 reviews

Comfortable.

Service

3.1/5
7 reviews

Service is average, but very friendly.

Room

2.5/5
15 reviews

Rooms could be cleaner.

Cleanliness

1.9/5
8 reviews

Rooms could be cleaner.

Rated 4.1/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.5/5
37 reviews

Great location with excellent sightseeing.

Comfort

3.5/5
37 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

Room

3.4/5
66 reviews

Well-sized, typical rooms with mediocre beds. Inadequately cleaned and maintained rooms and bathrooms.

Service

3.1/5
54 reviews

Friendly, more-or-less professional service, and so-so reception.

Cleanliness

1.9/5
33 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Breakfast

1.6/5
6 reviews

Breakfast can be improved.

Vibe

1.6/5
7 reviews

Vibe is not too good.

Rated 4.0/5 based on reviews from families.

Great location. Wonderful sightseeing.

Location

4.5/5
18 reviews

Great location with excellent sightseeing.

Comfort

3.4/5
13 reviews

Large rooms with average comfort and standard beds.

Service

3.0/5
28 reviews

Friendly service and acceptable reception.

Value

2.9/5
5 reviews

Fairly good value for money.

Room

2.9/5
26 reviews

Well-sized, typical rooms with mediocre beds. Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

1.9/5
14 reviews

Rooms could be cleaner.

Rated 4.0/5 based on reviews from couples.

Spacious rooms. Friendly service.

Comfort

3.4/5
8 reviews

Rooms are big and moderately comfortable.

Service

3.1/5
5 reviews

Service is adequate.

Room

3.0/5
10 reviews

Big, decent rooms.

Cleanliness

2.0/5
5 reviews

Could use a good cleaning.

Rated 4.0/5 based on reviews from all travelers.

Good business hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

Location

4.5/5
13 reviews

Great location.

Comfort

3.1/5
18 reviews

Reasonably comfortable, large rooms, but disliked beds.

Room

2.9/5
29 reviews

Average rooms with kitchenettes. Large but poorly-maintained rooms, and uncomfortable beds.

Service

2.9/5
15 reviews

Service is average, but very friendly.

Cleanliness

1.8/5
14 reviews

Could use a good cleaning.

Rated 4.0/5 based on reviews from families.

Great location.

Location

4.5/5
11 reviews

Great location.

Comfort

3.0/5
14 reviews

Reasonably comfortable, large rooms, but disliked beds.

Service

2.9/5
10 reviews

Service is adequate.

Room

2.9/5
23 reviews

Average rooms with kitchenettes. Rooms are spacious, but beds are poor.

Cleanliness

1.7/5
9 reviews

Could use a good cleaning.