Score distribution

2056
1001
138
34
11

Types of travelers

5/5
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The room was pretty loud at night however the staff was amazing throughout the hotel Everything was perfect except the noise at night and in the morning. We were on the side of the tram, construction and restaurant

Category Scores

4.0/5
5.0/5
5.0/5
5.0/5
3.0/5

This review received a response on

Dear C H., Thank you very much for having taken your time to complete our guest questionnaire. Feedback from our guests is very important to us. With pleasure I read your great evaluation about our ho…

Dear C H., Thank you very much for having taken your time to complete our guest questionnaire. Feedback from our guests is very important to us. With pleasure I read your great evaluation about our hotel and especially our staff. I truly regret you had been disturbed by noise from outside and please accept my sincerest apologies. Of course, we noted your request for a more quiet room (located on the other side of our property on a higher floor) for the future. With warm regards from Munich, Alexandra Eberlein (Ass. Front Office Manager) & the team of the anna hotel by geisel

4/5
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Category Scores

4.0/5
5.0/5
5.0/5
4.0/5

This review received a response on

Lieber Felix, vielen Dank, dass Sie sich die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass Sie sich bei uns rundum wohl gefühlt. Schon heute freuen wir uns auf Ihren nächsten Besuch. Bis…

Lieber Felix, vielen Dank, dass Sie sich die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass Sie sich bei uns rundum wohl gefühlt. Schon heute freuen wir uns auf Ihren nächsten Besuch. Bis dahin herzliche Grüße aus München, Alexandra Eberlein (Ass. Front Office Manager) & das gesamte Team vom anna hotel

5/5
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excellent hotel customer service

Category Scores

4.0/5
5.0/5
5.0/5
5.0/5
5.0/5

This review received a response on

Dear Guest, Thank you for the great review of our anna hotel! We are glad that you enjoyed your stay in every aspect and hope to see you again very soon. With best regards from Munich Sandra Lageder…

Dear Guest, Thank you for the great review of our anna hotel! We are glad that you enjoyed your stay in every aspect and hope to see you again very soon. With best regards from Munich Sandra Lageder (Front Office Manager) and the team of the anna hotel by Geisel

5/5
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Food is good, but somewhat pricey.

Category Scores

4.0/5
5.0/5
5.0/5
5.0/5
5.0/5

This review received a response on

Dear David, Thank you very much for having taken your time to review your stay. It is really a pleasure to hear that you felt very comfortable with your stay! We hope to see you again and remain with …

Dear David, Thank you very much for having taken your time to review your stay. It is really a pleasure to hear that you felt very comfortable with your stay! We hope to see you again and remain with warm regards Alexandra Eberlein (Ass. Front Office Manager) and the team of the anna hotel by Geisel

4/5
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Bereits die Kontaktaufnahme über die Zimmerreservierung war sehr freundlich, ebenso die Hotelrezeption und das Frühstückspersonal. Ich habe mich Wohl gefühlt. Das Zimmer war gut, es hat nichts gefehlt. Ich komme gerne wieder.

Category Scores

4.0/5
4.0/5
5.0/5
5.0/5
4.0/5

This review received a response on

Lieber Gast, vielen Dank für Ihre tolle Bewertung und wie schön, dass Sie wieder unser Gast waren. Wir freuen uns, dass Ihnen Ihr Aufenthalt in unserem anna hotel erneut gefallen hat und hoffen, Sie …

Lieber Gast, vielen Dank für Ihre tolle Bewertung und wie schön, dass Sie wieder unser Gast waren. Wir freuen uns, dass Ihnen Ihr Aufenthalt in unserem anna hotel erneut gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Bis dahin herzliche Grüße aus München Sandra Lageder (Front Office Manager) und das Team vom anna hotel by Geisel