4.0
Very Good

Summary of 1,287 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

Good business hotel. Close to Central London. Great location.

WiFi

4.3/5
7 reviews

Good internet service. Average wifi quality.

Wellness Area

4.1/5
9 reviews

Awesome wellness and fitness areas.

Service

3.9/5
284 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping and management are lacking. Booking process should be better organized. The bar needs better service. Great hotel security. Room service could have been improved.

Location

3.9/5
220 reviews

Good location, but far from city centre. Close to public transport and the train. So-so car access and parking. Parking should be cheaper.

Cleanliness

3.6/5
165 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Breakfast

3.5/5
156 reviews

Decent and moderately priced breakfast.

Room

3.4/5
337 reviews

Mostly clean rooms with decent TV's. Rooms are poorly-maintained, but big with comfortable beds. Decently-clean rooms with spacious bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Value

2.2/5
80 reviews

Value for money could be better. Acceptable breakfast prices.

Vibe

1.8/5
51 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for business people. Good for traveling with friends. Luxury hotel.

Rated 4.0/5 based on reviews from families.

Good restaurant service. Spacious bathroom.

Service

4.2/5
85 reviews

Reception and restaurant service is friendly.

Cleanliness

3.8/5
43 reviews

Clean hotel facilities. Clean rooms.

Breakfast

3.8/5
50 reviews

Tasty breakfast.

Location

3.6/5
74 reviews

Good location, close to public transport. So-so car access and parking. City centre is hard to reach.

Room

3.5/5
104 reviews

Reasonable, clean rooms with excellent beds and alright TVs. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Large, so-so bathroom. Shower can be a problem.

Comfort

3.2/5
73 reviews

Moderate comfort levels and not so loud but A/C is not great. Spacious rooms and bathrooms, and comfortable beds.

Value

2.2/5
20 reviews

Value for money could be better.

Vibe

1.5/5
13 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.7/5 based on reviews from couples.

Great hotel security. Good internet service.

Service

3.9/5
64 reviews

Friendly service, and reception was okay.

Cleanliness

3.8/5
48 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Location

3.7/5
57 reviews

Good location, close to public transport. Decent, but pricey, parking.

Breakfast

3.3/5
44 reviews

Breakfast is average.

Room

3.2/5
96 reviews

Decent but outdated rooms with inadequate A/C. Great beds in big rooms, and decently clean bathrooms. Shower can be a problem.

Value

2.0/5
26 reviews

Value for money could be better.

Vibe

1.1/5
14 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.7/5 based on reviews from solo travelers.

Clean hotel facilities. Comfortable beds.

Service

3.9/5
16 reviews

Friendly service.

Location

3.9/5
12 reviews

Great location with good parking availability.

Breakfast

3.4/5
7 reviews

Breakfast is average.

Comfort

3.4/5
16 reviews

Moderate comfort levels and not so loud but A/C is not great. Comfortable beds in spacious rooms.

Cleanliness

3.3/5
9 reviews

Quite clean.

Room

3.1/5
24 reviews

Large rooms, decent bathrooms, and good beds. Deficient A/C in poorly-maintained rooms.

Rated 3.6/5 based on reviews from business travelers.

Great reception. Fantastic service.

Service

3.9/5
11 reviews

Friendly service.

Location

3.8/5
9 reviews

Great location.

Breakfast

3.4/5
5 reviews

Breakfast is average.

Room

2.9/5
11 reviews

Room is all right.

Food

2.7/5
5 reviews

Food is all right.

Amenities

2.3/5
8 reviews

Hotel buildings could use some improvement.

Value

2.1/5
5 reviews

Value for money could be better.

Vibe

1.5/5
5 reviews

Vibe is not too good.

Rated 4.1/5 based on reviews from all travelers.

Good business hotel. Close to Central London. Great location.

Service

4.0/5
7 reviews

Fantastic service.

Location

3.6/5
6 reviews

Great location.

Cleanliness

3.6/5
5 reviews

Relatively clean rooms.

Room

3.1/5
9 reviews

Room cleanliness is acceptable.

Rated 3.6/5 based on reviews from all travelers.

Good business hotel. Close to Central London. Great location.

Wellness Area

4.1/5
9 reviews

Awesome wellness and fitness areas.

Service

3.9/5
254 reviews

Friendly, professional service, especially in the restaurant, but lower quality housekeeping. Great reception service, but subpar bar staff. Booking process should be better organized. Great hotel security. Room service could have been improved.

Location

3.9/5
195 reviews

Good location, but far from city centre. Close to public transport and the train. So-so car access and parking. Parking should be cheaper.

Cleanliness

3.8/5
155 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Breakfast

3.5/5
139 reviews

Decent and moderately priced breakfast.

Room

3.4/5
304 reviews

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Large rooms with great beds but needing updating. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

Value

2.1/5
78 reviews

Value for money could be better. Acceptable breakfast prices.

Vibe

1.8/5
46 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

Rated 3.6/5 based on reviews from couples.

Professional service. Great hotel security.

Cleanliness

3.9/5
46 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Service

3.9/5
61 reviews

Friendly service, and reception was okay.

Location

3.6/5
52 reviews

Good location, close to public transport. Decent, but pricey, parking.

Breakfast

3.4/5
40 reviews

Breakfast is average.

Comfort

3.3/5
56 reviews

Fairly comfortable, but problems with A/C. Comfortable beds in spacious rooms.

Room

3.2/5
90 reviews

Rooms and bathrooms were clean. Comfortable beds in spacious rooms. Outdated, poorly maintained rooms with insufficient A/C. Shower can be a problem.

Value

2.0/5
26 reviews

Value for money could be better.

Vibe

1.2/5
12 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.8/5 based on reviews from families.

Good restaurant service. Spacious bathroom.

Service

4.1/5
70 reviews

Great service, especially at reception.

Location

3.8/5
61 reviews

Good location, close to public transport. So-so car access and parking. City centre is hard to reach.

Breakfast

3.7/5
43 reviews

Tasty breakfast.

Cleanliness

3.7/5
40 reviews

Clean hotel facilities. Clean rooms.

Room

3.5/5
88 reviews

Rooms and bathrooms are okay, but poorly maintained. Spacious, tidy rooms with great beds, but A/C is not great. Standard TV. Shower can be a problem.

Comfort

3.1/5
62 reviews

Moderate comfort levels and not so loud but A/C is not great. Comfortable beds in spacious rooms.

Value

2.2/5
20 reviews

Value for money could be better.

Vibe

1.6/5
12 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.4/5 based on reviews from solo travelers.

Comfortable beds. Friendly service.

Location

3.9/5
12 reviews

Great location with good parking availability.

Service

3.9/5
15 reviews

Friendly service.

Cleanliness

3.4/5
8 reviews

Quite clean.

Breakfast

3.4/5
7 reviews

Breakfast is average.

Comfort

3.2/5
15 reviews

Fairly comfortable, but problems with A/C. Comfortable beds.

Room

3.1/5
22 reviews

Awesome beds, decent rooms and bathrooms. Deficient A/C in poorly-maintained rooms.

Rated 3.4/5 based on reviews from business travelers.

Great reception.

Service

3.8/5
10 reviews

Fantastic service.

Location

3.8/5
9 reviews

Great location.

Room

2.9/5
11 reviews

Room is all right.

Amenities

2.3/5
8 reviews

Hotel buildings could use some improvement.

Value

2.1/5
5 reviews

Value for money could be better.

Vibe

1.5/5
5 reviews

Vibe is not too good.