Score distribution

25
3
3
1
1

Types of travelers

5/5
read full review

We loved our stay. The new cottages were so cosy.The staff were very accomodating. We had a great wedding day and all the extras that we booked were all on time and of extreme quality. We will definetly be returning.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5
5.0/5
5/5

"Fantastic stay"

read full review

We booked smiths for our wedding venue not knowing anything a lot it apart from pictures, we have to say what a Fantistic experience for both ourselves and our guests. She hotel and staff were just amazing!. The rooms were more than we expected, clean and really spacious. All staff and services were amazing nothing was too much trouble. Rooms were spacious and really clean. Both ours and our guests were really impressed with all the food. The staff were just amazing friendly and extremely helpful, nothing was too much trouble.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5
5.0/5
5/5

"Beautiful hotel with great staff"

read full review

My husband & I stayed in Smith's for 2 nights as part of our Gretna Green wedding package. The hotel is simply beautiful - spotlessly clean, modern luxurious furnishings, delicious food, courteous helpful staff. Very spacious rooms (we stayed one night in a standard double room and one night in the Thistle Suite). Both rooms were very well finished with high quality furnishings and bathroom fittings. Spotlessly clean and cosy. Well positioned in Gretna Green directly opposite the Blacksmith's Shop etc. Handy for motorway and Gretna shopping outlet. Modern, spacious but with a homely feel. Plush luxurious furnishings. Excellent showers in bathrooms. Delicious, good sized portions, excellent presentation, well priced. Well mannered, helpful staff who were constantly on hand in the reception, bar and restaurant areas.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5
5.0/5
5/5

"We loved it!!"

read full review

Our two night stay at Smiths for our wedding was excellent. The staff were friendly and helpful and the atmosphere in the room was warm and welcoming when we arrived and the extras were spot on. We would highly recommend the wedding package to anyone who is thinking of eloping......just like we did!!! We loved it, thank you Smiths. We had a deluxe room which was included in our wedding package and we loved it. Warm, clean and comfortable, what more could you ask for. Only one small criticism - the lighting is fine but not very good when you are trying to apply make-up and do your hair for your special occasion,. Ideal for our wedding package, just across the road from the Old Blacksmiths Shop. Excellent facilities, no complaints. Excellent food, tasty and well presented. We tried both the restaurant and the brasserie, no complaints. No problems with our stay.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5
5.0/5
5/5
read full review

We had just had a blessing and went to the hotel with family for a meal. The service was excellent and we were attended to constantly by polite and helpful staff I certainly would come back and recommend to others.

Category Scores

5.0/5
5.0/5
5.0/5
5.0/5