4.2
Very Good

Summary of 7,809 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Beach

5.0/5
5 reviews

"Beautiful beach."

Location

4.7/5
1503 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Average parking. Convenient car access and well-priced parking.

WiFi

4.3/5
61 reviews

"Good wifi quality."

Pool

4.3/5
351 reviews

"Clean pool area."

Value

4.2/5
352 reviews

"Best value for money. Food and breakfast are well-priced."

Service

4.2/5
1838 reviews

"Friendly service, especially good laundry service." Professional service, management and reception. Decent housekeeping, but poor restaurant service. Great hotel security. Booking process is sufficient. Good shuttle service. Recreation staff is nice. Great concierge service.

Comfort

3.9/5
1160 reviews

"Very comfortable, large rooms with sizeable bathrooms." Deficient A/C and too noisy rooms.

Room

3.9/5
2227 reviews

"Big rooms with excellent minibars and great kitchenettes." Old, poorly maintained, but acceptably clean rooms. Great views, but low quality air conditioning, televisions, and furnishing. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Food

2.5/5
407 reviews

"Poor menus and okay food." Poor ratings for cleanliness and side dishes in restaurant. Food is affordable but pork dishes were not great. Acceptable poultry dishes. Poor vegetarian & vegan dishes.

Breakfast

2.1/5
1130 reviews

"Breakfast affordable but not highly reviewed."

Rated 4.1/5 based on reviews from families.

"Good accessibility by car. Luxurious Hotel."

Location

4.6/5
288 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

WiFi

4.0/5
10 reviews

"Good wifi quality."

Service

4.0/5
416 reviews

"Friendly and professional service with decent reception and housekeeping." Great hotel security. Room service is average.

Comfort

3.7/5
235 reviews

"Very comfortable, large rooms with sizeable bathrooms." Beds are alright but rooms are noisy, and A/C substandard.

Room

3.6/5
459 reviews

"Big rooms with excellent minibars and great kitchenettes." Beds are OK, but rooms are old, poorly cleaned, and inadequately maintained. Bathrooms are large but with substandard cleaning. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

Food

2.5/5
95 reviews

"Okay dining experience, with acceptable desserts and fruits." Poor menu, especially in side dishes.

Vibe

2.3/5
66 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

Breakfast

1.6/5
266 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from couples.

"Fair breakfast prices. Good restaurants & bars in the area."

Location

4.8/5
131 reviews

"Great location." Central location with great sightseeing, dining out and shopping.

Pool

4.3/5
23 reviews

"Great pool."

Service

4.2/5
169 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great hotel security.

Comfort

4.1/5
114 reviews

"Great sized rooms, very comfortable with wonderful beds." Deficient A/C and too noisy rooms.

Room

3.9/5
222 reviews

"Large rooms with good kitchenettes, great views, and comfortable beds." Fairly clean rooms, but old with inadequate A/C and furniture. Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

WiFi

3.8/5
8 reviews

"Good wifi quality."

Breakfast

2.6/5
119 reviews

"Breakfast is average."

Cleanliness

2.6/5
85 reviews

"Bathrooms, dining area untidy; rooms relatively untidy." Moderately clean hotel facilities.

Food

2.5/5
33 reviews

"Overall dining experience is OK but the food is lacking." Dining area could have been cleaner.

Vibe

2.4/5
29 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel.

Rated 4.1/5 based on reviews from business travelers.

"Good management. Professional service."

Location

4.7/5
39 reviews

"Great location."

Pool

4.4/5
9 reviews

"Great pool."

Service

4.4/5
113 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Room

3.3/5
96 reviews

"Poorly-maintained, but clean enough rooms, and okay beds." Bathrooms have cleanliness issues and A/C is lacking. Large rooms with nice kitchenettes.

Vibe

2.4/5
6 reviews

"Vibe is not too good."

Food

2.4/5
25 reviews

"Food could be better. Desserts & fruits are ok."

Breakfast

2.1/5
48 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from solo travelers.

"Best value for money. Spacious rooms."

Location

4.8/5
27 reviews

"Great location."

Pool

4.5/5
7 reviews

"Great pool."

Service

4.0/5
62 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Comfort

3.8/5
29 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.6/5
63 reviews

"Large rooms with nice kitchenettes." Rooms are OK with average beds but poor bathrooms.

Food

2.6/5
15 reviews

"Food is all right."

Breakfast

1.9/5
29 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.8/5
21 reviews

"Great location."

Pool

4.3/5
9 reviews

"Great pool."

Service

4.1/5
13 reviews

"Fantastic service."

Comfort

4.0/5
19 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.5/5
29 reviews

"Large, reasonably clean rooms and comfortable beds." Outdated rooms and bathrooms not up to standard.

Food

2.8/5
10 reviews

"Food is all right."

Breakfast

2.4/5
16 reviews

"Breakfast can be improved."

Vibe

2.0/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.3/5 based on reviews from families.

"Great pool. Great room."

Comfort

3.9/5
5 reviews

"Very comfortable."

Room

3.5/5
9 reviews

"Great room."

Breakfast

2.2/5
5 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.7/5
44 reviews

"Good location, close to public transport."

Pool

4.4/5
16 reviews

"Great pool."

Room

4.3/5
63 reviews

"Big rooms with great beds and views, acceptably clean." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Comfort

4.2/5
41 reviews

"Great sized rooms, very comfortable with wonderful beds." Deficient A/C and too noisy rooms.

Service

4.0/5
45 reviews

"Friendly and professional service with decent reception and housekeeping."

WiFi

3.9/5
5 reviews

"Good wifi quality."

Breakfast

2.6/5
41 reviews

"Breakfast is average."

Food

2.5/5
11 reviews

"Food is all right."

Vibe

2.1/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.6/5
16 reviews

"Great location."

Comfort

4.0/5
13 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

4.0/5
13 reviews

"Service is friendly, but so-so housekeeping."

Room

3.8/5
20 reviews

"Rooms are large and mostly clean, with great beds."

Cleanliness

2.8/5
8 reviews

"Room cleanliness is acceptable."

Breakfast

2.4/5
14 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.8/5
1079 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking.

Pool

4.3/5
253 reviews

"Clean pool area."

WiFi

4.3/5
50 reviews

"Good wifi quality."

Service

4.2/5
1462 reviews

"Professional, friendly service, and great reception and management." Poorly rated housekeeping and restaurant service. Room service is average. Great hotel security. Good shuttle service. Recreation staff is nice.

Room

3.9/5
1687 reviews

"Large rooms with great views and nice kitchenettes." Room cleanliness, beds and minibars are as expected. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Comfort

3.8/5
840 reviews

"Large, comfortable rooms." Beds are alright but rooms are noisy, and A/C substandard.

Food

2.2/5
293 reviews

"Food could be better. Poor menu, especially in side dishes." Affordable food with adequate dessert & fruits. Acceptable poultry dishes. Poor vegetarian & vegan dishes.

Breakfast

1.9/5
846 reviews

"Breakfast affordable but not highly reviewed."

Rated 4.0/5 based on reviews from families.

"Good accessibility by car. Near city centre."

Location

4.7/5
203 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Average parking.

Service

4.0/5
337 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Room service is average. Great hotel security.

WiFi

4.0/5
8 reviews

"Good wifi quality."

Room

3.5/5
351 reviews

"Large rooms with great views and nice kitchenettes." Poorly-maintained and cleaned rooms with decent beds. Bathrooms are large but with substandard cleaning. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

Vibe

2.4/5
45 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

Food

2.4/5
74 reviews

"Food and menu are not highly reviewed." Dining experience was average, as were the desserts, but the side dishes were poor.

Cleanliness

2.3/5
123 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Breakfast

1.4/5
201 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from couples.

"Fair breakfast prices. Good restaurants & bars in the area."

Location

4.9/5
100 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Service

4.2/5
144 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Room service is average.

Room

3.8/5
177 reviews

"Large rooms with good kitchenettes, great views, and comfortable beds." Fairly clean rooms, but old with inadequate A/C and furniture. Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

WiFi

3.8/5
7 reviews

"Good internet service."

Cleanliness

2.6/5
67 reviews

"Cleanliness is lacking in rooms and bathrooms."

Breakfast

2.5/5
88 reviews

"Breakfast can be improved."

Food

2.4/5
20 reviews

"Food could be better."

Rated 3.9/5 based on reviews from business travelers.

"Good management. Professional service."

Location

4.7/5
29 reviews

"Great location."

Pool

4.4/5
7 reviews

"Great pool."

Service

4.4/5
102 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Room

3.2/5
82 reviews

"Poorly-maintained, but clean enough rooms, and okay beds." Bathrooms have cleanliness issues and A/C is lacking. Large rooms with nice kitchenettes.

Vibe

2.4/5
6 reviews

"Vibe is not too good."

Food

2.2/5
21 reviews

"Food could be better. Desserts & fruits are ok."

Breakfast

2.0/5
41 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from solo travelers.

"Spacious rooms. Friendly service."

Location

4.8/5
18 reviews

"Great location."

Service

4.1/5
52 reviews

"Professional, friendly service, good reception, and decent housekeeping."

Comfort

3.8/5
21 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.5/5
49 reviews

"Rooms are OK with average beds but poor bathrooms." Large rooms with nice kitchenettes.

Amenities

2.9/5
14 reviews

"Average hotel building."

Food

2.5/5
13 reviews

"Food is all right."

Breakfast

1.9/5
25 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.8/5
16 reviews

"Great location."

Pool

4.3/5
8 reviews

"Great pool."

Service

4.2/5
9 reviews

"Friendly service."

Value

4.2/5
8 reviews

"Best value for money."

Room

3.8/5
27 reviews

"Nice, reasonably clean rooms."

Comfort

3.7/5
8 reviews

"Very comfortable."

Cleanliness

3.1/5
6 reviews

"Room cleanliness is acceptable."

Food

2.5/5
5 reviews

"Food is all right."

Breakfast

2.0/5
16 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from couples.

"Great room."

Breakfast

2.0/5
7 reviews

"Breakfast can be improved."

Rated 4.0/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.7/5
27 reviews

"Great location."

Pool

4.5/5
5 reviews

"Great pool."

Service

4.2/5
18 reviews

"Friendly service."

Comfort

3.9/5
24 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.8/5
31 reviews

"Big rooms with mediocre maintenance and cleanliness and so-so beds."

Cleanliness

2.9/5
11 reviews

"Room cleanliness is acceptable."

Food

2.7/5
9 reviews

"Food is all right."

Breakfast

2.3/5
19 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.7/5
32 reviews

"Great location."

Pool

4.4/5
9 reviews

"Great pool."

Service

4.3/5
28 reviews

"Friendly service."

Value

4.2/5
13 reviews

"Best value for money."

Comfort

4.0/5
21 reviews

"Large, comfortable rooms."

Room

3.8/5
37 reviews

"Rooms spacious and relatively tidy."

Cleanliness

3.0/5
13 reviews

"Room cleanliness is acceptable."

Vibe

2.2/5
9 reviews

"Vibe is not too good."

Breakfast

1.9/5
11 reviews

"Breakfast can be improved."

Rated 3.9/5 based on reviews from families.

"Great room. Friendly service."

Service

4.2/5
5 reviews

"Fantastic service."

Rated 4.2/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.7/5
15 reviews

"Great location."

Service

4.3/5
15 reviews

"Friendly service."

Comfort

4.0/5
17 reviews

"Large, comfortable rooms."

Room

3.4/5
20 reviews

"Mediocre, old looking rooms. Spacious rooms."

Breakfast

2.5/5
15 reviews

"Breakfast can be improved."

Vibe

2.1/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.3/5
56 reviews

"Great location. Shopping, restaurants and bars in the area are great."

Service

4.1/5
56 reviews

"Nice reception with friendly service and standard housekeeping."

Room

3.5/5
51 reviews

"Rooms are quite clean and beds are standard." Large rooms with below average bathrooms.

Food

2.3/5
6 reviews

"Food could be better."

Vibe

2.1/5
19 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Breakfast

1.9/5
37 reviews

"Breakfast can be improved."

Rated 3.8/5 based on reviews from families.

"Great location. Fantastic service."

Location

4.5/5
16 reviews

"Great location."

Service

4.0/5
18 reviews

"Great service, especially at reception. Housekeeping is satisfactory."

Room

3.4/5
17 reviews

"Room is all right."

Breakfast

2.0/5
10 reviews

"Breakfast can be improved."

Rated 4.0/5 based on reviews from couples.

"Great reception. Fantastic service."

Location

4.7/5
5 reviews

"Great location."

Service

4.1/5
6 reviews

"Fantastic service."

Room

3.6/5
7 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.5/5
14 reviews

"Great location."

Pool

4.5/5
7 reviews

"Great pool."

Service

4.0/5
7 reviews

"Fantastic service."

Comfort

4.0/5
14 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.9/5
16 reviews

"Amply-sized rooms with excellent beds and superb views."

Breakfast

2.5/5
13 reviews

"Breakfast is average."

Rated 4.4/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Service

4.2/5
5 reviews

"Fantastic service."

Comfort

3.9/5
11 reviews

"Large, comfortable rooms."

Room

3.8/5
19 reviews

"Rooms spacious and relatively tidy."

Amenities

3.4/5
7 reviews

"Average hotel building."

Cleanliness

3.2/5
9 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Breakfast

2.0/5
5 reviews

"Breakfast can be improved."

Rated 4.3/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Location

4.7/5
95 reviews

"Great location. Good shopping and sightseeing."

Pool

4.5/5
12 reviews

"Great pool."

Service

4.0/5
69 reviews

"Friendly service, especially good laundry service." Professional service and good reception, but so-so housekeeping.

Comfort

3.9/5
62 reviews

"Large, comfortable rooms. Deficient A/C and too noisy rooms."

Room

3.8/5
114 reviews

"Large rooms with great views and nice kitchenettes." Guests complain about bathrooms, A/C, and outdated rooms.

Food

2.9/5
30 reviews

"Food is all right."

Breakfast

2.2/5
49 reviews

"Breakfast can be improved."

Rated 4.1/5 based on reviews from families.

"Friendly service. Great shopping."

Location

4.8/5
22 reviews

"Great location."

Service

4.0/5
11 reviews

"Fantastic service."

Value

4.0/5
5 reviews

"Best value for money."

Comfort

3.9/5
12 reviews

"Large, comfortable rooms."

Room

3.5/5
21 reviews

"Big, decent rooms."

Amenities

3.0/5
9 reviews

"Average hotel building."

Food

2.6/5
7 reviews

"Food is all right."

Breakfast

2.1/5
15 reviews

"Breakfast can be improved."

Rated 4.3/5 based on reviews from business travelers.

"Fantastic service. Great room."

Location

4.7/5
6 reviews

"Great location."

Service

4.2/5
6 reviews

"Fantastic service."

Comfort

4.0/5
6 reviews

"Large, comfortable rooms."

Room

3.6/5
11 reviews

"Spacious rooms."

Rated 4.1/5 based on reviews from couples.

"Very comfortable. Spacious rooms."

Comfort

4.0/5
6 reviews

"Large, comfortable rooms."

Room

3.8/5
7 reviews

"Spacious rooms."

Rated 4.1/5 based on reviews from all travelers.

"Very good family hotel. Close to KLCC. Close to restaurants, bars and shopping areas. Great pool. Beautiful beach."

Pool

4.3/5
23 reviews

"Great pool."

Location

4.3/5
80 reviews

"Great location. Near downtown with great sightseeing and shopping." Close to public transport and the train.

Wellness Area

4.1/5
16 reviews

"Awesome wellness and fitness areas."

Service

3.8/5
97 reviews

"Housekeeping is typical but service staff are very professional." Great reception and laundry service.

Room

3.8/5
106 reviews

"Large rooms with good kitchenettes, great views, and comfortable beds." Rooms are old and decently clean, but with less well cleaned bathrooms. Shower can be a problem.

Food

2.9/5
31 reviews

"Food is all right."

Breakfast

2.5/5
42 reviews

"Breakfast is average."

Rated 4.1/5 based on reviews from families.

"Great shopping. Great wellness & sports facilities."

Location

4.6/5
14 reviews

"Great location."

Service

3.9/5
21 reviews

"Service is friendly, but so-so housekeeping."

Room

3.4/5
23 reviews

"Large, relatively tidy rooms but bathrooms are not great."

Food

2.8/5
5 reviews

"Food is all right."

Vibe

2.2/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Breakfast

1.9/5
10 reviews

"Breakfast can be improved."