3.4
Poor

Summary of 2,190 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.4/5 based on reviews from all travelers.

"Close to Fallsview Casino. Room needs to be improved. Vibe is not too good. Fantastic service. Great location."

Location

4.1/5
487 reviews

"Great location with excellent sightseeing. Parking is rare."

Service

3.6/5
404 reviews

"Friendly service, and reception was okay."

Value

2.9/5
237 reviews

"Fairly good value for money."

Food

2.5/5
44 reviews

"Food could be better."

Room

2.2/5
854 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Okay-sized rooms with good views. Shower can be a problem.

Comfort

2.1/5
337 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Wellness

2.0/5
70 reviews

"Wellness & sports facilities could be improved."

Amenities

1.9/5
169 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.9/5
386 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.8/5
136 reviews

"Vibe is not too good. Hotel could use some updating." Good for traveling with friends. Great for a wellness holiday. Good casino hotel.

Breakfast

1.4/5
69 reviews

"Breakfast can be improved."

WiFi

1.2/5
108 reviews

"Wifi quality could be improved."

Rated 3.7/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.2/5
10 reviews

"Great location."

Service

3.5/5
5 reviews

"Fantastic service."

Room

2.1/5
7 reviews

"Room needs to be improved."

Cleanliness

2.1/5
5 reviews

"Could use a good cleaning."

Rated 3.2/5 based on reviews from couples.

""

Room

1.9/5
9 reviews

"Rooms could be cleaner."

Cleanliness

1.9/5
5 reviews

"Rooms could be cleaner."

Rated 3.4/5 based on reviews from all travelers.

"Close to Fallsview Casino. Room needs to be improved. Vibe is not too good. Fantastic service. Great location."

Location

4.2/5
21 reviews

"Great location with excellent sightseeing."

Service

3.5/5
19 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Value

2.7/5
9 reviews

"Fairly good value for money."

Comfort

2.5/5
22 reviews

"Fair sized rooms, though noisy and uncomfortable."

Room

2.3/5
38 reviews

"Acceptably sized but not well cleaned rooms." Guests complained about minibars and bathrooms.

Cleanliness

1.8/5
11 reviews

"Rooms could be cleaner."

Rated 3.3/5 based on reviews from all travelers.

"Close to Fallsview Casino. Room needs to be improved. Vibe is not too good. Fantastic service. Great location."

Location

4.0/5
444 reviews

"Great location with excellent sightseeing. Parking is rare."

Service

3.7/5
375 reviews

"Friendly service, and reception was okay."

Value

2.9/5
221 reviews

"Fairly good value for money."

Food

2.5/5
40 reviews

"Food could be better."

Room

2.2/5
792 reviews

"Bathrooms and bedrooms are poorly cleaned and a bit old." Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Okay-sized rooms with good views. Shower can be a problem.

Comfort

2.0/5
306 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Amenities

2.0/5
156 reviews

"Hotel buildings could use some improvement."

Wellness

1.9/5
68 reviews

"Wellness & sports facilities could be improved."

Cleanliness

1.9/5
365 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

1.8/5
127 reviews

"Vibe is not too good. Hotel could use some updating."

Breakfast

1.4/5
63 reviews

"Breakfast can be improved."

WiFi

1.1/5
102 reviews

"Wifi quality could be improved."

Rated 3.6/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.2/5
10 reviews

"Great location."

Service

3.5/5
5 reviews

"Fantastic service."

Room

2.1/5
7 reviews

"Room needs to be improved."

Cleanliness

2.1/5
5 reviews

"Could use a good cleaning."

Rated 3.3/5 based on reviews from couples.

""

Cleanliness

1.9/5
5 reviews

"Rooms could be cleaner."

Room

1.8/5
7 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from all travelers.

"Close to Fallsview Casino. Room needs to be improved. Vibe is not too good. Fantastic service. Great location."

Location

4.2/5
13 reviews

"Great location."

Service

3.5/5
5 reviews

"Fantastic service."

Value

2.8/5
5 reviews

"Fairly good value for money."

Room

1.9/5
9 reviews

"Room needs to be improved."