Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping can be a problem.
Great location. So-so car access and parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking should be cheaper.
Clean hotel facilities. Bathroom needs cleaning.
Good internet service.
Standard rooms, though exceptionally clean, with OK beds and lovely views. Guests don't like the TVs, minibars, or A/C in the small rooms. Poorly maintained rooms with low quality furniture. Small rooms and poorly cleaned bathrooms. Shower was ok.
Breakfast is decent but expensive.
Poorly rated food, particularly desserts. Unappetizing pork dishes and side dishes. Menu is adequate. No good fish & seafood.
Problems with room size, comfort, and A/C. Average beds.