4.6
Excellent

Summary of 2,112 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.6/5 based on reviews from all travelers.

Excellent city hotel. Close to Inner Harbor. Great rooms in excellent location.

Location

4.3/5
401 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Room

4.2/5
587 reviews

New, clean rooms, nice TV's, and great views. Rooms are poorly-maintained, but big with comfortable beds. Bathrooms are not great, but moderately clean. Kitchenette, minibar, A/C and furniture not great quality. Great shower.

Cleanliness

4.2/5
207 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Comfort

3.9/5
123 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Service

3.8/5
485 reviews

Adequately professional and very friendly service with good reception. Room service could have been improved. Average bar service and housekeeping. Valet service could be better. Poorly managed with subpar restaurant service. Booking process should be better organized. Concierge service could be more helpful. Recreation staff is nice. Hotel security is ok.

WiFi

3.5/5
18 reviews

Average wifi quality. Relatively high internet cost.

Breakfast

2.4/5
44 reviews

Some complaints about quality and price of breakfast.

Food

2.2/5
100 reviews

Food could be better. Menu is adequate.

Wellness Area

1.8/5
12 reviews

Poorly reviewed fitness area.

Rated 4.5/5 based on reviews from families.

Modern Hotel. Great shopping.

Location

4.5/5
77 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Room

4.1/5
85 reviews

Clean, spacious rooms, comfortable beds, and good views. Poor maintenance in rooms and bathrooms.

Cleanliness

4.0/5
39 reviews

Clean hotel facilities. Clean rooms.

Service

3.9/5
82 reviews

Adequately professional and very friendly service with good reception. Room service could have been improved. Valet service could be better.

Bar

2.5/5
6 reviews

Standard bar.

Breakfast

2.5/5
9 reviews

Breakfast is average.

WiFi

2.5/5
5 reviews

Complaints about WiFi.

Value

2.1/5
12 reviews

Value for money could be better.

Food

2.1/5
18 reviews

Food could be better.

Rated 4.5/5 based on reviews from couples.

Good restaurants & bars in the area. Comfortable beds.

Location

4.3/5
42 reviews

Great location with excellent sightseeing. Parking is rare.

Cleanliness

3.9/5
21 reviews

Clean rooms.

Room

3.9/5
55 reviews

Clean rooms with wonderful beds and stunning views. Substandard kitchenettes and bathrooms.

Service

3.7/5
42 reviews

Friendly service. Valet service is ok.

Breakfast

2.1/5
6 reviews

Breakfast can be improved.

Food

2.0/5
11 reviews

Food could be better.

Rated 4.1/5 based on reviews from business travelers.

Great reception. Fantastic service.

Location

4.5/5
5 reviews

Great location.

Room

4.0/5
7 reviews

Great room.

Service

3.8/5
10 reviews

Friendly service.

Rated 4.3/5 based on reviews from solo travelers.

Very comfortable. Friendly service.

Location

4.4/5
7 reviews

Great location.

Room

4.0/5
7 reviews

Great room.

Service

3.8/5
6 reviews

Fantastic service.

Rated 4.3/5 based on reviews from all travelers.

Excellent city hotel. Close to Inner Harbor. Great rooms in excellent location.

Location

4.3/5
401 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Room

4.2/5
585 reviews

New, clean rooms, nice TV's, and great views. Rooms are poorly-maintained, but big with comfortable beds. Bathrooms are not great, but moderately clean. Kitchenette, minibar, A/C and furniture not great quality. Great shower.

Cleanliness

4.2/5
206 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

Service

3.8/5
481 reviews

Adequately professional and very friendly service with good reception. Room service could have been improved. Average bar service and housekeeping. Valet service could be better. Poorly managed with subpar restaurant service. Booking process should be better organized. Concierge service could be more helpful. Recreation staff is nice. Hotel security is ok.

WiFi

3.5/5
18 reviews

Average wifi quality. Relatively high internet cost.

Breakfast

2.4/5
44 reviews

Some complaints about quality and price of breakfast.

Food

2.2/5
100 reviews

Food could be better. Menu is adequate.

Wellness Area

1.8/5
12 reviews

Poorly reviewed fitness area.

Rated 4.6/5 based on reviews from families.

Great shopping. Modern Hotel.

Location

4.5/5
77 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Room

4.1/5
84 reviews

Clean, spacious rooms, comfortable beds, and good views. Poor maintenance in rooms and bathrooms.

Service

4.1/5
81 reviews

Adequately professional and very friendly service with good reception. Room service could have been improved. Valet service could be better.

Cleanliness

4.0/5
39 reviews

Clean hotel facilities. Clean rooms.

Bar

2.5/5
6 reviews

Standard bar.

Breakfast

2.5/5
9 reviews

Breakfast is average.

WiFi

2.5/5
5 reviews

Complaints about WiFi.

Value

2.1/5
12 reviews

Value for money could be better.

Food

2.1/5
18 reviews

Food could be better.

Rated 4.4/5 based on reviews from couples.

Good restaurants & bars in the area. Comfortable beds.

Location

4.3/5
42 reviews

Great location with excellent sightseeing. Parking is rare.

Cleanliness

3.9/5
21 reviews

Clean rooms.

Room

3.9/5
55 reviews

Clean rooms with wonderful beds and stunning views. Substandard kitchenettes and bathrooms.

Service

3.7/5
41 reviews

Friendly service. Valet service is ok.

Breakfast

2.1/5
6 reviews

Breakfast can be improved.

Food

2.0/5
11 reviews

Food could be better.

Rated 4.0/5 based on reviews from business travelers.

Great reception. Fantastic service.

Location

4.5/5
5 reviews

Great location.

Room

4.0/5
7 reviews

Great room.

Service

3.7/5
9 reviews

Fantastic service.

Rated 4.4/5 based on reviews from solo travelers.

Friendly service. Great location.

Location

4.4/5
7 reviews

Great location.

Room

4.0/5
7 reviews

Great room.

Service

3.8/5
6 reviews

Fantastic service.