4.1
Very Good

Summary of 5,126 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.1/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.4/5
504 reviews

"Best value for money. Food and breakfast are well-priced."

Service

3.7/5
985 reviews

"Great service overall and in restaurant." Average professionalism from poor housekeeping staff and mediocre reception. Room service could have been improved. Great hotel security. Booking process is sufficient. Concierge service could be more helpful. Shuttle service can be an issue.

Breakfast

3.6/5
461 reviews

"Great and affordable breakfast."

WiFi

3.6/5
31 reviews

"Good internet service. Average wifi quality."

Room

3.5/5
1132 reviews

"Great views from updated, clean rooms." Decently sized rooms, but poorly maintained. Decent beds and minibars. TV's and furniture not great. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

Location

3.4/5
1003 reviews

"Location is ok." Near enough to the city centre, with great sightseeing, shopping, and dining. Accessible by car, but parking is a hassle. Near to public transport and the airport. Standard parking prices.

Comfort

3.0/5
500 reviews

"Mediocre comfort, room sizes and beds." Some rooms are noisy, and bathrooms are so-so.

Rated 3.8/5 based on reviews from families.

"Good restaurant service."

Value

4.2/5
68 reviews

"Best value for money."

Breakfast

3.8/5
61 reviews

"Tasty breakfast."

Service

3.8/5
114 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

3.6/5
144 reviews

"Great beds in clean and decently sized rooms." Bathrooms have cleanliness issues and A/C is lacking. Shower was ok.

Cleanliness

3.4/5
63 reviews

"Moderately clean hotel facilities." Rooms are clean, but bathrooms are not.

Location

3.2/5
136 reviews

"Location is ok. Reasonably central, close to sightseeing and shopping." Accessible by car, but parking is a hassle. Close to public transport.

Comfort

3.0/5
72 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Rated 4.1/5 based on reviews from couples.

"New rooms. Fair breakfast prices."

Value

4.5/5
73 reviews

"Best value for money."

Breakfast

4.0/5
69 reviews

"Tasty breakfast."

Service

3.7/5
118 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

3.3/5
133 reviews

"Small and poorly maintained rooms." Tidy, modern rooms with great beds and excellent views. Bathrooms are not great, but moderately clean.

Location

3.3/5
121 reviews

"Location is ok. Reasonably central, close to sightseeing and shopping." Accessible by car, but parking is a hassle. Close to public transport.

Comfort

2.6/5
61 reviews

"Smaller, noisy rooms but comfortable beds."

Rated 4.0/5 based on reviews from solo travelers.

"Good fitness area. Great shopping."

Value

4.5/5
48 reviews

"Best value for money."

Service

3.8/5
82 reviews

"Friendly, more-or-less professional service, and so-so reception."

Location

3.7/5
92 reviews

"Good location, close to public transport." Reasonably central, close to sightseeing and shopping. Accessible by car, but parking is a hassle.

Breakfast

3.5/5
44 reviews

"Tasty breakfast."

Cleanliness

3.4/5
44 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

3.3/5
96 reviews

"Room relatively large and clean and beds are alright but lacking maintenance."

Comfort

2.6/5
47 reviews

"Rooms adequately-sized and relatively comfortable but too noisy."

Rated 3.9/5 based on reviews from business travelers.

"Modern Hotel. Best value for money."

Value

4.4/5
58 reviews

"Best value for money."

Breakfast

3.5/5
37 reviews

"Tasty breakfast."

Location

3.4/5
93 reviews

"Location is ok. Good shopping and sightseeing." Accessible by car, but parking is a hassle. Close to public transport.

Cleanliness

3.2/5
42 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Service

3.1/5
59 reviews

"Friendly service and acceptable reception."

Room

2.9/5
76 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated."

Comfort

2.7/5
31 reviews

"Noisy, moderately comfortable, and modestly sized rooms."

Rated 4.1/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Service

3.9/5
10 reviews

"Fantastic service."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Location

3.5/5
6 reviews

"Great location."

Room

3.2/5
14 reviews

"Room is all right."

Comfort

3.2/5
6 reviews

"Comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.3/5
10 reviews

"Best value for money."

Service

3.8/5
23 reviews

"Friendly service."

Breakfast

3.6/5
17 reviews

"Tasty breakfast."

Cleanliness

3.6/5
10 reviews

"Clean. Moderately clean hotel facilities."

Location

3.5/5
13 reviews

"Great location."

Room

3.5/5
22 reviews

"Excellent rooms with wonderful beds."

Rated 3.9/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.0/5
174 reviews

"Best value for money. Food and breakfast are well-priced."

Room

3.7/5
596 reviews

"New rooms with excellent beds and wonderful views." Fine room size and cleanliness. TV's and furniture not great. Mediocre sized, poorly cleaned bathrooms. Shower was ok.

Service

3.6/5
555 reviews

"Good, friendly service, particularly in the restaurant, although housekeeping is poor." Management and reception are decent and somewhat professional. Room service could have been improved. Great hotel security. Booking process is sufficient. Concierge service could be more helpful. Shuttle service can be an issue.

Breakfast

3.4/5
188 reviews

"Affordable, fairly tasty breakfasts."

WiFi

3.4/5
20 reviews

"Average wifi quality."

Location

3.2/5
501 reviews

"Location is ok. Accessible by car, but parking is a hassle." Reasonably central, with shopping somewhat close by. Close to public transport. Wonderful sightseeing. Standard parking prices.

Cleanliness

3.1/5
274 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Amenities

2.2/5
180 reviews

"Unimpressive buildings and entrance area, with poor handicap accessible facilities." Elevator in need of updating. Great terraces and okay facilities. Beautiful architecture.

Rated 3.7/5 based on reviews from families.

"Wonderful sightseeing."

Room

3.6/5
72 reviews

"Clean rooms with wonderful beds and stunning views." Rooms are an okay size but the bathrooms are poorly reviewed.

Service

3.6/5
55 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.5/5
17 reviews

"Tasty breakfast."

Cleanliness

3.2/5
36 reviews

"Moderately clean hotel facilities. Clean rooms."

Location

3.2/5
60 reviews

"Location is ok. Accessible by car, but parking is a hassle." Good shopping and sightseeing.

Amenities

2.3/5
24 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 3.9/5 based on reviews from couples.

"Fair breakfast prices. Great desserts & fruits."

Value

4.4/5
14 reviews

"Best value for money."

Breakfast

3.7/5
14 reviews

"Tasty breakfast."

Cleanliness

3.5/5
19 reviews

"Rooms are clean, but bathrooms are only so-so."

Room

3.5/5
48 reviews

"Decently sized rooms, but poorly maintained." Clean rooms with wonderful beds and stunning views. Bathrooms are not great, but moderately clean.

Service

3.4/5
44 reviews

"Friendly service and acceptable reception."

Location

3.0/5
41 reviews

"Decent location, but problems with parking. Great shopping."

Comfort

3.0/5
17 reviews

"Room size and comfort are OK, but beds are great."

Rated 3.8/5 based on reviews from business travelers.

"Comfortable beds."

Value

4.4/5
5 reviews

"Best value for money."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Service

3.4/5
15 reviews

"Service is adequate."

Location

3.3/5
20 reviews

"Decent location, but problems with parking."

Cleanliness

3.0/5
10 reviews

"Room cleanliness is acceptable."

Room

3.0/5
17 reviews

"Rooms are quite clean and beds are standard."

Comfort

2.8/5
6 reviews

"Beds are decent and generally comfortable."

Amenities

2.4/5
6 reviews

"Hotel buildings could use some improvement."

Rated 4.0/5 based on reviews from solo travelers.

"Comfortable beds. Best value for money."

Value

4.3/5
6 reviews

"Best value for money."

Breakfast

3.6/5
9 reviews

"Tasty breakfast."

Service

3.5/5
15 reviews

"Service is average, but very friendly."

Location

3.4/5
18 reviews

"Location is ok."

Room

3.2/5
20 reviews

"Rooms are quite clean and beds are standard."

Cleanliness

3.0/5
12 reviews

"Room cleanliness is acceptable."

Comfort

2.9/5
13 reviews

"Beds are decent and generally comfortable."

Amenities

2.4/5
5 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Service

3.8/5
8 reviews

"Friendly service."

Location

3.6/5
6 reviews

"Great location."

Room

3.4/5
10 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.4/5
5 reviews

"Best value for money."

Service

3.9/5
17 reviews

"Friendly service."

Breakfast

3.5/5
11 reviews

"Breakfast is average."

Location

3.5/5
14 reviews

"Location is ok."

Room

3.3/5
20 reviews

"The rooms are average sized, but are clean and have excellent views."

Comfort

3.0/5
12 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 3.9/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.5/5
5 reviews

"Best value for money."

Service

3.9/5
6 reviews

"Fantastic service."

Room

3.4/5
9 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Cleanliness

3.6/5
8 reviews

"Clean rooms."

Room

3.6/5
14 reviews

"Rooms are tidy and of average size."

Rated 3.9/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Service

3.6/5
10 reviews

"Fantastic service."

Room

3.2/5
15 reviews

"Average sized rooms."

Comfort

2.8/5
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 4.2/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.7/5
273 reviews

"Best value for money. Affordable food."

Vibe

4.3/5
141 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel." Entrance area is not particularly attractive.

Cleanliness

4.0/5
160 reviews

"Clean rooms. Moderately clean hotel facilities."

Breakfast

4.0/5
207 reviews

"Tasty breakfast."

Service

3.8/5
307 reviews

"Service is great, except for some complaints about housekeeping." Average reception and service professionalism is typical.

Location

3.5/5
405 reviews

"Good location, close to public transport." Near enough to the city centre, with great sightseeing, shopping, and dining. Easy car access but inadequate parking.

Room

3.1/5
366 reviews

"Adequate, clean, and new rooms. Small and poorly maintained rooms." Bathrooms are moderately-sized, but substandard. Guests didn't love the furnishing or kitchenettes.

WiFi

3.1/5
8 reviews

"Average wifi quality."

Pool

2.4/5
14 reviews

"Pool should be renewed."

Comfort

2.2/5
182 reviews

"Rooms are described as uncomfortable, loud and cramped." Medium sized bathroom.

Rated 4.3/5 based on reviews from families.

"Luxurious Hotel. Good accessibility by car."

Value

4.5/5
48 reviews

"Best value for money."

Service

3.8/5
55 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.8/5
38 reviews

"Tasty breakfast."

Room

3.4/5
60 reviews

"Average-sized rooms with alright beds." Rooms are clean but complaints about the bathrooms.

Location

3.4/5
67 reviews

"Location is ok. Good shopping and sightseeing." Fairly accessible by car and close to public transport.

Food

3.2/5
25 reviews

"Food is fine, with excellent desserts."

Comfort

2.8/5
40 reviews

"Mediocre comfort, room sizes and beds."

Pool

2.4/5
5 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from couples.

"New rooms. Friendly atmosphere."

Value

4.5/5
52 reviews

"Best value for money."

Breakfast

3.9/5
46 reviews

"Tasty breakfast."

Service

3.8/5
55 reviews

"Friendly, more-or-less professional service, and so-so reception."

Location

3.7/5
68 reviews

"Good location, close to public transport." Good shopping and sightseeing. Reasonably accessible by car.

Room

3.0/5
69 reviews

"Small, but acceptable, rooms. Modern, tidy rooms."

Comfort

2.5/5
36 reviews

"Rooms are relatively comfortable, but small and noisy."

Rated 4.3/5 based on reviews from solo travelers.

"Good fitness area. Good accessibility by car."

Value

4.5/5
42 reviews

"Best value for money."

Service

3.8/5
55 reviews

"Friendly, more-or-less professional service, and so-so reception."

Wellness

3.7/5
5 reviews

"Awesome wellness and fitness areas."

Location

3.6/5
65 reviews

"Good location, close to public transport." Reasonably central, close to sightseeing and shopping. Accessible by car, but parking is a hassle.

Breakfast

3.5/5
25 reviews

"Tasty breakfast."

Room

3.2/5
60 reviews

"Rooms are tidy and of average size."

Comfort

2.8/5
28 reviews

"Noisy, moderately comfortable, and modestly sized rooms."

Rated 4.2/5 based on reviews from business travelers.

"Friendly atmosphere. Clean."

Value

4.4/5
51 reviews

"Best value for money."

Breakfast

3.6/5
31 reviews

"Tasty breakfast."

Cleanliness

3.6/5
30 reviews

"Clean rooms. Moderately clean hotel facilities."

Location

3.5/5
70 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Service

3.4/5
41 reviews

"Service is adequate."

Room

3.0/5
53 reviews

"Clean, moderately-sized rooms with great beds but poor bathrooms."

Comfort

2.9/5
22 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

Rated 3.7/5 based on reviews from all travelers.

"Very good for traveling with friends. Close to KLCC. Good for sightseeing and located near shopping areas."

Value

4.5/5
23 reviews

"Best value for money."

Breakfast

3.8/5
11 reviews

"Tasty breakfast."

Service

3.6/5
27 reviews

"Friendly service, but housekeeping was less impressive."

Location

3.5/5
34 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train.

Room

3.1/5
49 reviews

"Large enough and decently clean rooms with complaints about maintenance and bathrooms." Shower was ok.

Comfort

3.0/5
18 reviews

"Noisy, moderately comfortable, and modestly sized rooms."