4.5
Excellent

Summary of 15,820 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Chinatown. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
1375 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Easy to park but hard to drive to. Close to public transport and the train. Parking should be cheaper.

Service

4.5/5
5804 reviews

"Management and bar service are friendly." Good reception and housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Room service is average. Great concierge service. Booking process is sufficient. Great valet service. Recreation staff is nice. Good shuttle service.

Bar

4.2/5
669 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.0/5
4932 reviews

"Great beds and views in clean rooms with okay kitchenettes." Old, poorly-maintained rooms with poor furnishing and TVs. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

3.9/5
719 reviews

"Clean hotel facilities. Clean rooms." The bathrooms and dining area need some cleaning.

Amenities

3.8/5
1284 reviews

"Great hotel grounds and outdoor sports facilities." Great hotel buildings and entrance area. Unspectacular architecture. Outdated facilities, not accessible for those with handicaps. Good meeting & event facilities.

Vibe

3.8/5
1458 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel. Nice for romantic trips. Good choice for a city trip. Luxury hotel.

Comfort

3.7/5
1367 reviews

"Comfortable rooms and beds." Some rooms are noisy, and bathrooms are so-so.

Breakfast

3.6/5
831 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.2/5
204 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.9/5
69 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Good shuttle service. Recreation staff is nice."

Location

4.8/5
515 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Easy to park but hard to drive to. Parking should be cheaper.

Service

4.7/5
2574 reviews

"Great, friendly wait staff and housekeeping." Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Booking process is sufficient. Great valet service. Good shuttle service.

Bar

4.3/5
388 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.0/5
2160 reviews

"Clean rooms with wonderful beds and stunning views." Old, poorly-maintained rooms with poor furnishing and TVs. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Vibe

3.9/5
657 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Breakfast

3.5/5
360 reviews

"Reasonably priced, tasty breakfasts."

WiFi

1.8/5
64 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.3/5 based on reviews from business travelers.

"Good outdoor sports facilities. Good meeting & event facilities."

Location

4.8/5
212 reviews

"Great location with good parking and shopping."

Service

4.5/5
1266 reviews

"Bar service and housekeeping generally good and friendly." High quality, professional service from wait staff, reception, and management. Room service is average. Great concierge service. Great valet service.

Room

4.0/5
1119 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor furniture and complaints about bathroom cleanliness. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem.

Breakfast

3.6/5
198 reviews

"Reasonably priced, tasty breakfasts."

Value

3.0/5
130 reviews

"Fairly good value for money. Acceptable breakfast prices." Normally priced food. Relatively high internet cost.

WiFi

2.0/5
76 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
9 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Affordable beverage prices. Great shopping."

Location

4.9/5
139 reviews

"Great location and easy parking. Good shopping and sightseeing." Close to public transport.

Bar

4.4/5
67 reviews

"Great, affordable bar with good drinks."

Service

4.3/5
600 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Booking process is sufficient. Great valet service.

Room

3.8/5
464 reviews

"Clean rooms with wonderful beds and stunning views." Old, poorly-maintained rooms with poor furnishing and TVs. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

Vibe

3.8/5
167 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel. Luxurious Hotel.

Breakfast

3.4/5
86 reviews

"Decent and moderately priced breakfast."

WiFi

1.0/5
8 reviews

"Wifi quality could be improved."

Pool

0.7/5
11 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from solo travelers.

"Wonderful housekeeping."

Location

4.8/5
51 reviews

"Great location."

Service

4.6/5
225 reviews

"Great, friendly housekeeping." Professional service at the reception and restaurant. Room service is average. Great concierge service.

Room

4.0/5
184 reviews

"Outdated, but clean, rooms with good views and nice beds." Bathrooms are moderately-sized, but substandard. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Breakfast

3.9/5
29 reviews

"Tasty breakfast."

Vibe

3.5/5
57 reviews

"Awesome vibe. Hotel could use some updating. Friendly atmosphere." Pleasant entrance area. Luxurious Hotel.

WiFi

1.4/5
12 reviews

"Wifi quality could be improved."

Rated 4.2/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Chinatown. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.7/5
5 reviews

"Great location."

Service

4.5/5
24 reviews

"Friendly service and great reception. Great concierge service."

Breakfast

3.6/5
7 reviews

"Tasty breakfast."

Room

3.5/5
19 reviews

"Lovely rooms with pleasant views."

Vibe

3.2/5
8 reviews

"Decent vibe."

Value

2.9/5
5 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from business travelers.

"Great room. Great concierge service."

Service

4.5/5
6 reviews

"Fantastic service."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Chinatown. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
1240 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Easy to park but hard to drive to. Close to public transport and the train. Parking should be cheaper.

Service

4.6/5
5624 reviews

"Management and bar service are friendly." Good reception and housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Room service is average. Great concierge service. Booking process is sufficient. Great valet service. Good shuttle service. Recreation staff is nice.

Bar

4.2/5
659 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.0/5
4733 reviews

"Clean, spacious rooms, comfortable beds, and good views." Mediocre sized, poorly cleaned bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. TV's and furniture not great. Shower can be a problem.

Vibe

3.8/5
1372 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Breakfast

3.6/5
783 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.2/5
189 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.9/5
66 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Good shuttle service."

Location

4.8/5
488 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great. Easy to park but hard to drive to. Parking should be cheaper.

Service

4.7/5
2534 reviews

"Great, friendly wait staff and housekeeping." Well-managed with a nice reception and professional service, particularly at the bar. Room service is perfect. Great concierge service. Booking process is sufficient. Great valet service. Good shuttle service.

Bar

4.4/5
386 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.1/5
2115 reviews

"Clean rooms with wonderful beds and stunning views." Old, poorly-maintained rooms with poor furnishing and TVs. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Vibe

3.9/5
638 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Breakfast

3.6/5
351 reviews

"Reasonably priced, tasty breakfasts."

WiFi

1.9/5
62 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.3/5 based on reviews from business travelers.

"Good outdoor sports facilities."

Location

4.8/5
206 reviews

"Great location with good parking and shopping."

Service

4.5/5
1252 reviews

"Bar service and housekeeping generally good and friendly." High quality, professional service from wait staff, reception, and management. Room service is average. Great concierge service. Great valet service.

Room

4.0/5
1102 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor furniture and complaints about bathroom cleanliness. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem.

Breakfast

3.6/5
196 reviews

"Reasonably priced, tasty breakfasts."

Value

2.9/5
127 reviews

"Fairly good value for money. Acceptable breakfast prices." Normally priced food. Relatively high internet cost.

WiFi

2.0/5
74 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
8 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Affordable beverage prices."

Location

5.0/5
107 reviews

"Great location with good parking and shopping."

Service

4.4/5
550 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Booking process is sufficient. Great valet service.

Bar

4.4/5
66 reviews

"Great, affordable bar with good drinks."

Vibe

3.8/5
149 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Stylish hotel. Luxurious Hotel.

Room

3.8/5
404 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old, inadequately maintained rooms with subpar TV's. Guests complain about furniture and bathrooms. Shower can be a problem.

Breakfast

3.4/5
70 reviews

"Decent and moderately priced breakfast."

WiFi

1.0/5
8 reviews

"Wifi quality could be improved."

Pool

0.8/5
10 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from solo travelers.

"Clean hotel facilities. Spacious rooms."

Location

4.8/5
46 reviews

"Great location."

Service

4.6/5
214 reviews

"Great, friendly housekeeping." Professional service at the reception and restaurant. Room service is average. Great concierge service.

Room

4.0/5
174 reviews

"Outdated, but clean, rooms with good views and nice beds." Bathrooms are moderately-sized, but substandard. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Breakfast

3.9/5
27 reviews

"Tasty breakfast."

Vibe

3.5/5
55 reviews

"Awesome vibe. Hotel could use some updating. Friendly atmosphere." Pleasant entrance area. Luxurious Hotel.

Value

3.1/5
24 reviews

"Fairly good value for money."

WiFi

1.4/5
10 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Chinatown. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.6/5
59 reviews

"Great location near lots of shopping."

Service

4.2/5
56 reviews

"Efficient, friendly service with a nice reception."

Room

3.9/5
59 reviews

"Clean rooms with wonderful beds and stunning views." Outdated rooms and bathrooms not up to standard.

Breakfast

3.5/5
14 reviews

"Tasty breakfast."

Vibe

3.1/5
42 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Rated 4.3/5 based on reviews from families.

"Great view. Great room."

Location

4.8/5
9 reviews

"Great location."

Service

4.7/5
6 reviews

"Fantastic service."

Room

3.9/5
10 reviews

"Lovely rooms with pleasant views."

Amenities

3.5/5
6 reviews

"Average hotel building."

Rated 4.2/5 based on reviews from couples.

"Friendly service. Comfortable beds."

Location

4.8/5
8 reviews

"Great location."

Service

4.5/5
9 reviews

"Friendly service."

Room

3.8/5
10 reviews

"Excellent rooms with wonderful beds."

Vibe

3.3/5
5 reviews

"Decent vibe."

Rated 4.5/5 based on reviews from business travelers.

"Great location. Fantastic service."

Room

3.9/5
7 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to Chinatown. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
48 reviews

"Good location, close to public transport." Good shopping and sightseeing. Accessibility by car can be a challenge.

Room

4.3/5
82 reviews

"Tidy rooms with great beds and lovely views, but bathrooms are poor."

Service

4.2/5
67 reviews

"Service is professional and cheery, especially reception and housekeeping."

Amenities

4.1/5
37 reviews

"Great hotel buildings and entrance area."

Vibe

3.7/5
25 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Breakfast

3.5/5
16 reviews

"Tasty breakfast."

Rated 4.2/5 based on reviews from families.

"Comfortable beds. Great shopping."

Location

4.8/5
21 reviews

"Great location."

Service

4.4/5
35 reviews

"Efficient, friendly service with a nice reception."

Room

4.0/5
41 reviews

"Picturesque views and cozy beds in large rooms, but bathrooms are poor."

Amenities

3.9/5
18 reviews

"Nice building."

Breakfast

3.5/5
10 reviews

"Breakfast is average."

Rated 4.3/5 based on reviews from couples.

"Pleasant entrance area. Awesome vibe."

Location

4.8/5
9 reviews

"Great location."

Service

4.3/5
9 reviews

"Friendly service."

Room

4.2/5
15 reviews

"Lovely rooms with pleasant views."

Amenities

4.0/5
10 reviews

"Nice building."

Vibe

3.6/5
6 reviews

"Awesome vibe. Friendly atmosphere."