4.5
Excellent

Summary of 15,517 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Chinatown. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
1368 reviews

"Great location." Centrally located, near restaurants, bars, and shopping. Easy to park but hard to drive to. Close to public transport and the train. Standard parking prices.

Service

4.5/5
5731 reviews

"Management and bar service are friendly." Good reception and housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Room service is perfect. Great concierge service. Great valet service. Good shuttle service. Recreation staff is nice.

Bar

4.2/5
672 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.0/5
4831 reviews

"Clean, spacious rooms, comfortable beds, and good views." Rooms are run down with bad furniture and TVs and filthy bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Amenities

3.9/5
1243 reviews

"Great hotel grounds and outdoor sports facilities." Great hotel buildings and entrance area. Unspectacular architecture. Good meeting & event facilities. Outdated facilities, not accessible for those with handicaps.

Vibe

3.8/5
1443 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel. Good choice for a city trip. Nice for romantic trips. Luxury hotel.

Comfort

3.8/5
1332 reviews

"Great sized rooms, very comfortable with wonderful beds." Deficient A/C and too noisy rooms.

Breakfast

3.6/5
824 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.2/5
191 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
65 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Good shuttle service. Good restaurants & bars in the area."

Location

4.8/5
523 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Easy to park but hard to drive to. Standard parking prices.

Service

4.7/5
2564 reviews

"Great, friendly wait staff and housekeeping." Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Great valet service. Good shuttle service.

Bar

4.3/5
392 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.1/5
2127 reviews

"Outdated, but clean, rooms with good views and nice beds." Rooms are run down with bad furniture and TVs and filthy bathrooms. Shower can be a problem.

Vibe

3.9/5
658 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Breakfast

3.6/5
362 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.1/5
62 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

1.0/5
17 reviews

"Pool should be renewed."

Rated 4.3/5 based on reviews from business travelers.

"Good outdoor sports facilities."

Location

4.7/5
211 reviews

"Great location with good parking and shopping."

Service

4.5/5
1237 reviews

"Great housekeeping, friendly service, and decent barkeepers." High quality, professional service from wait staff, reception, and management. Room service is perfect. Great concierge service. Great valet service.

Room

4.0/5
1087 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Breakfast

3.8/5
193 reviews

"Reasonably priced, tasty breakfasts."

Value

3.0/5
131 reviews

"Fairly good value for money. Acceptable breakfast prices." Relatively high internet cost. Normally priced food.

WiFi

1.9/5
71 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
9 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Accessible parking. Great concierge service."

Location

4.9/5
144 reviews

"Good location, close to public transport." Shopping and parking accessibility is top-notch.

Bar

4.4/5
67 reviews

"Great, affordable bar with good drinks."

Service

4.4/5
601 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Booking process is sufficient.

Vibe

3.9/5
169 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Room

3.9/5
458 reviews

"Clean rooms with wonderful beds and stunning views." Old, poorly-maintained rooms with poor furnishing and TVs. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

Breakfast

3.5/5
90 reviews

"Decent and moderately priced breakfast."

WiFi

1.1/5
8 reviews

"Wifi quality could be improved."

Pool

0.7/5
11 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from solo travelers.

"Room service is perfect. Wonderful housekeeping."

Location

4.8/5
51 reviews

"Great location."

Service

4.6/5
224 reviews

"Great, friendly housekeeping." Professional service at the reception and restaurant. Room service is average.

Room

4.0/5
186 reviews

"Clean rooms with wonderful beds and stunning views." Bathrooms are moderately-sized, but substandard. Old, poorly-maintained rooms with poor furnishing and TVs. Shower can be a problem.

Breakfast

3.8/5
30 reviews

"Tasty breakfast."

WiFi

1.4/5
10 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Chinatown. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
1236 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Easy to park but hard to drive to. Close to public transport and the train. Standard parking prices.

Service

4.6/5
5557 reviews

"Management and bar service are friendly." Good reception and housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Room service is average. Great concierge service. Great valet service. Good shuttle service. Recreation staff is nice.

Bar

4.2/5
663 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.0/5
4645 reviews

"Clean, spacious rooms, comfortable beds, and good views." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Vibe

3.9/5
1364 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel.

Breakfast

3.6/5
781 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.3/5
179 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
61 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from couples.

"Good shuttle service."

Location

4.8/5
495 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby. Easy to park but hard to drive to. Standard parking prices.

Service

4.7/5
2525 reviews

"Great, friendly wait staff and housekeeping." Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Great valet service. Good shuttle service.

Bar

4.3/5
390 reviews

"Great, affordable bar with good drinks. Good bar service."

Room

4.1/5
2083 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor furniture and complaints about bathroom cleanliness. Old, inadequately maintained rooms with subpar TV's. Shower can be a problem.

Vibe

4.0/5
640 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Breakfast

3.5/5
353 reviews

"Reasonably priced, tasty breakfasts."

WiFi

2.1/5
61 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

1.0/5
17 reviews

"Pool should be renewed."

Rated 4.3/5 based on reviews from business travelers.

"Good outdoor sports facilities."

Location

4.7/5
204 reviews

"Great location with good parking and shopping."

Service

4.5/5
1222 reviews

"Great housekeeping, friendly service, and decent barkeepers." High quality, professional service from wait staff, reception, and management. Room service is perfect. Great concierge service. Great valet service.

Room

4.0/5
1072 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Breakfast

3.8/5
191 reviews

"Reasonably priced, tasty breakfasts."

Value

3.0/5
129 reviews

"Fairly good value for money. Acceptable breakfast prices." Relatively high internet cost. Normally priced food.

WiFi

1.9/5
70 reviews

"Wifi quality could be improved. Relatively high internet cost."

Pool

0.8/5
8 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Accessible parking. Great concierge service."

Location

5.0/5
113 reviews

"Great location with good parking and shopping."

Bar

4.4/5
66 reviews

"Great, affordable bar with good drinks."

Service

4.4/5
553 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Great concierge service. Room service is average. Booking process is sufficient.

Vibe

3.9/5
153 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Stylish hotel. Pleasant entrance area. Luxurious Hotel.

Room

3.8/5
400 reviews

"Outdated, but clean, rooms with good views and nice beds." Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem.

Breakfast

3.5/5
75 reviews

"Reasonably priced, tasty breakfasts."

WiFi

1.1/5
8 reviews

"Wifi quality could be improved."

Pool

0.7/5
9 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from solo travelers.

"Wonderful sightseeing."

Location

4.8/5
46 reviews

"Great location."

Service

4.6/5
216 reviews

"Great, friendly housekeeping." Professional service at the reception and restaurant. Room service is average.

Bar

4.3/5
19 reviews

"Nice bar with tasty alcoholic drinks."

Room

4.0/5
177 reviews

"Clean rooms with wonderful beds and stunning views." Bathrooms are moderately-sized, but substandard. Old, poorly-maintained rooms with poor furnishing and TVs. Shower can be a problem.

Amenities

4.0/5
43 reviews

"Great hotel buildings and entrance area."

Breakfast

3.8/5
29 reviews

"Tasty breakfast."

Value

3.1/5
25 reviews

"Fairly good value for money."

WiFi

1.4/5
8 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Chinatown. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
54 reviews

"Great location near lots of shopping."

Service

4.4/5
54 reviews

"Efficient, friendly service with a nice reception."

Room

3.8/5
52 reviews

"Tidy rooms with great beds and lovely views, but bathrooms are poor."

Breakfast

3.6/5
12 reviews

"Tasty breakfast."

Value

3.4/5
19 reviews

"Fairly good value for money."

Vibe

3.1/5
40 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Rated 4.4/5 based on reviews from families.

"Great view. Great location."

Location

4.8/5
8 reviews

"Great location."

Service

4.7/5
6 reviews

"Fantastic service."

Room

4.0/5
10 reviews

"Lovely rooms with pleasant views."

Amenities

3.5/5
6 reviews

"Average hotel building."

Rated 4.2/5 based on reviews from couples.

"Comfortable beds. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Service

4.5/5
8 reviews

"Fantastic service."

Room

3.7/5
9 reviews

"Great room."

Rated 4.2/5 based on reviews from all travelers.

"Excellent city hotel. Close to Chinatown. Located near shopping areas with easy access to parking. Great rooms and fantastic service. Awesome vibe."

Location

4.8/5
52 reviews

"Great location near shopping and public transport."

Room

4.2/5
87 reviews

"Tidy rooms with great beds and lovely views, but bathrooms are poor."

Service

4.2/5
71 reviews

"Service is professional and cheery, especially reception and housekeeping."

Amenities

4.0/5
37 reviews

"Great hotel buildings and entrance area."

Vibe

3.8/5
25 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Breakfast

3.6/5
17 reviews

"Tasty breakfast."

Rated 4.1/5 based on reviews from families.

"Great shopping. Clean rooms."

Location

4.8/5
21 reviews

"Great location."

Service

4.4/5
35 reviews

"Efficient, friendly service with a nice reception."

Room

4.0/5
42 reviews

"Tidy rooms with great beds and lovely views, but bathrooms are poor."

Food

3.8/5
11 reviews

"Delicious food."

Breakfast

3.5/5
10 reviews

"Breakfast is average."

Rated 4.2/5 based on reviews from couples.

"Pleasant entrance area. Awesome vibe."

Location

4.8/5
11 reviews

"Great location."

Service

4.2/5
11 reviews

"Friendly service."

Room

4.1/5
16 reviews

"Lovely rooms with pleasant views."

Amenities

4.0/5
11 reviews

"Nice building."

Vibe

3.6/5
7 reviews

"Awesome vibe. Friendly atmosphere."