4.3
Very Good

Summary of 1,935 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.3/5
408 reviews

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Smooth booking process. Recreation staff is nice. Great hotel security.

Location

4.2/5
433 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Decent, but pricey, parking.

Breakfast

3.2/5
237 reviews

Affordable, fairly tasty breakfasts.

Room

2.9/5
591 reviews

Small, poorly-maintained rooms and bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

Cleanliness

2.8/5
267 reviews

Quite clean. Clean hotel facilities. Pool in need of cleaning.

WiFi

2.6/5
9 reviews

Regular internet service.

Value

2.5/5
165 reviews

Fairly good value for money. Fair breakfast prices. Beverages could be cheaper.

Comfort

2.2/5
313 reviews

Problems with room size, comfort, and A/C. Noise level is acceptable.

Rated 4.1/5 based on reviews from families.

Fair breakfast prices. Clean hotel facilities.

Service

4.2/5
150 reviews

Friendly service, but housekeeping was less impressive.

Location

3.8/5
143 reviews

Great location. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Breakfast

3.1/5
89 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

2.9/5
103 reviews

Quite clean. Unclean rooms and pool area. Clean hotel facilities.

Room

2.5/5
207 reviews

Adequate but poorly-maintained rooms with small bathrooms. Rooms are old, poorly cleaned, and small. Complaints about furnishing, kitchenettes, and A/C. Great balconies with pleasant views. Shower can be a problem.

Value

2.5/5
64 reviews

Value for money could be better. Fair breakfast prices.

Comfort

1.9/5
115 reviews

Problems with room size, comfort, and A/C. Noise level is acceptable.

Rated 4.2/5 based on reviews from couples.

Near city centre. Good restaurants & bars in the area.

Service

4.3/5
22 reviews

Friendly service.

Location

4.3/5
48 reviews

Great location, reasonable parking, and good sightseeing.

Breakfast

3.2/5
38 reviews

Breakfast is average.

Room

3.0/5
56 reviews

Views are good, menus are average, and rooms are acceptably clean. Smaller rooms and bathrooms with substandard furniture.

Cleanliness

2.9/5
18 reviews

Room cleanliness is acceptable.

Value

2.5/5
15 reviews

Fairly good value for money.

Comfort

2.5/5
37 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are small.

Pool

1.6/5
5 reviews

Pool should be renewed.

Rated 3.8/5 based on reviews from business travelers.

Fantastic service. Great location.

Location

4.2/5
5 reviews

Great location.

Service

4.1/5
7 reviews

Fantastic service.

Room

2.4/5
17 reviews

Rooms and bathrooms are small.

Comfort

2.2/5
9 reviews

Small rooms and bathrooms with comfort issues.

Amenities

1.9/5
6 reviews

Hotel buildings could use some improvement.

Rated 3.9/5 based on reviews from solo travelers.

Fantastic service. Great location.

Room

2.1/5
7 reviews

Room needs to be improved.

Rated 4.0/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.2/5
371 reviews

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Smooth booking process. Recreation staff is nice. Great hotel security.

Location

4.2/5
389 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Decent, but pricey, parking.

Breakfast

3.4/5
210 reviews

Affordable, fairly tasty breakfasts.

Room

2.9/5
542 reviews

Decent rooms with passable beds, but badly kept up. Outdated rooms with poor furniture and small bathrooms. Great balconies with pleasant views. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

Cleanliness

2.9/5
236 reviews

Quite clean. Clean hotel facilities.

WiFi

2.4/5
7 reviews

Complaints about WiFi.

Comfort

2.1/5
288 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Rated 4.0/5 based on reviews from families.

Fair breakfast prices. Clean hotel facilities.

Service

4.2/5
135 reviews

Friendly service, but housekeeping was less impressive.

Location

3.8/5
125 reviews

Great location. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Breakfast

3.2/5
77 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

2.8/5
92 reviews

Quite clean. Unclean rooms and pool area. Clean hotel facilities.

Value

2.5/5
55 reviews

Fairly good value for money. Fair breakfast prices.

Room

2.5/5
192 reviews

Poorly maintained and cleaned rooms. Old, small rooms and bathrooms. Complaints about furnishing, kitchenettes, and A/C. Great balconies with pleasant views. Shower can be a problem.

Comfort

1.9/5
105 reviews

Problems with room size, comfort, and A/C. Noise level is acceptable.

Rated 4.1/5 based on reviews from couples.

Near city centre. Good restaurants & bars in the area.

Service

4.3/5
20 reviews

Friendly service.

Location

4.3/5
45 reviews

Great location, reasonable parking, and good sightseeing.

Breakfast

3.2/5
32 reviews

Breakfast is average.

Food

3.1/5
6 reviews

Food is all right.

Room

3.0/5
51 reviews

Views are good, menus are average, and rooms are acceptably clean. Smaller rooms and bathrooms with substandard furniture.

Cleanliness

2.9/5
14 reviews

Room cleanliness is acceptable.

Value

2.5/5
14 reviews

Fairly good value for money.

Comfort

2.5/5
34 reviews

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

Pool

1.6/5
5 reviews

Pool should be renewed.

Rated 3.6/5 based on reviews from business travelers.

Location is great. Great service.

Location

4.2/5
5 reviews

Great location.

Service

4.0/5
6 reviews

Fantastic service.

Room

2.5/5
14 reviews

Rooms and bathrooms are small.

Comfort

2.2/5
8 reviews

Small rooms and bathrooms with comfort issues.

Amenities

1.9/5
5 reviews

Hotel buildings could use some improvement.

Rated 3.8/5 based on reviews from solo travelers.

Fantastic service. Great location.

Room

2.2/5
5 reviews

Room needs to be improved.

Rated 4.0/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.3/5
36 reviews

Friendly service.

Location

4.2/5
42 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Breakfast

3.1/5
24 reviews

Breakfast is average.

Cleanliness

2.6/5
29 reviews

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

Room

2.5/5
43 reviews

Average rooms with standard beds. Poorly cleaned, small rooms with small bathrooms.

Value

2.4/5
17 reviews

Value for money could be better.

Comfort

2.4/5
22 reviews

Less comfortable, small bathrooms and rooms with average beds.

Rated 4.1/5 based on reviews from families.

Great location.

Service

4.2/5
15 reviews

Fantastic service.

Location

4.2/5
18 reviews

Great location.

Breakfast

3.1/5
10 reviews

Breakfast is average.

Cleanliness

2.9/5
10 reviews

Quite clean.

Room

2.5/5
14 reviews

Small rooms, but okay overall.

Value

2.5/5
9 reviews

Value for money could be better.

Comfort

2.1/5
9 reviews

Small rooms and bathrooms with comfort issues.

Vibe

1.6/5
5 reviews

Vibe is not too good. Hotel could use some updating.