3.1
Poor

Summary of 2,907 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.1/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
808 reviews

"Great location. Close to public transport and the train." Near to downtown with good options for sightseeing. Fairly accessible by car with easy parking.

WiFi

3.7/5
52 reviews

"Fast and cheap WiFi."

Breakfast

3.6/5
307 reviews

"Reasonably priced, tasty breakfasts."

Service

2.9/5
654 reviews

"Relatively friendly and professional service." Complaints about housekeeping and reception. Well-managed with superb restaurant service. Booking process should be better organized. Hotel security can be an issue.

Room

1.6/5
1358 reviews

"Outdated, rooms with poor cleanliness and maintenance." Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

1.4/5
895 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.2/5
550 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from families.

"Accessible parking. Good internet service."

Location

4.8/5
81 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.6/5
24 reviews

"Tasty breakfast."

WiFi

3.0/5
7 reviews

"Average wifi quality."

Service

2.8/5
78 reviews

"Service professionalism and housekeeping are average." Service is friendly enough, with acceptable reception staff.

Vibe

1.5/5
46 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is ok.

Room

1.4/5
156 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

1.2/5
106 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

0.8/5
57 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from couples.

"Near city centre. Wonderful sightseeing."

Location

4.8/5
62 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.8/5
21 reviews

"Tasty breakfast."

Value

3.3/5
14 reviews

"Fairly good value for money."

Service

2.5/5
40 reviews

"Service is not great, but is acceptably professional." Service friendliness is ok, but reception and housekeeping were substandard.

Vibe

1.8/5
17 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.6/5
88 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Amenities

1.2/5
16 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.1/5
38 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.1/5
51 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Rated 3.2/5 based on reviews from solo travelers.

"Terrific location. Good breakfast."

Location

4.8/5
27 reviews

"Good location, close to public transport."

Breakfast

3.5/5
5 reviews

"Tasty breakfast."

Service

3.2/5
31 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Vibe

1.7/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.6/5
54 reviews

"Poorly-maintained and cleaned rooms with decent beds." Poor A/C and furnishing, and room size is lacking. Shower can be a problem.

Cleanliness

1.3/5
23 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

1.3/5
34 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.0/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
10 reviews

"Great location."

Service

2.9/5
8 reviews

"Service is adequate."

Cleanliness

1.2/5
7 reviews

"Rooms could be cleaner."

Comfort

1.2/5
12 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

1.2/5
5 reviews

"Hotel buildings could use some improvement."

Room

1.2/5
19 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
65 reviews

"Near city centre in a great location. Close to public transport."

Breakfast

3.9/5
30 reviews

"Tasty breakfast."

Service

2.8/5
57 reviews

"Service friendliness is ok, but reception and housekeeping were substandard."

Vibe

1.8/5
28 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.6/5
124 reviews

"Rooms have problems with size, cleanliness, and maintenance." Old rooms, poor furniture and A/C, and decent beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

1.6/5
85 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

1.2/5
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from families.

"Great location."

Location

4.8/5
8 reviews

"Great location."

Service

2.8/5
7 reviews

"Service is adequate."

Room

1.4/5
15 reviews

"Rooms are subpar, but beds are decent."

Comfort

1.4/5
12 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
390 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking.

Breakfast

3.5/5
112 reviews

"Tasty yet pricey breakfasts."

WiFi

3.3/5
28 reviews

"Regular internet service."

Service

2.9/5
340 reviews

"Fairly friendly, professional staff, but complaints about reception." Well-managed with superb restaurant service. Housekeeping is satisfactory. Booking process should be better organized.

Room

1.7/5
694 reviews

"Outdated, rooms with poor cleanliness and maintenance." Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

1.4/5
445 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.3/5
308 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.2/5
192 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating. Architecture not so nice.

Rated 2.9/5 based on reviews from families.

"Good restaurants & bars in the area."

Location

4.7/5
30 reviews

"Good location, close to public transport."

Breakfast

3.5/5
7 reviews

"Breakfast is average."

Service

2.9/5
31 reviews

"Service is friendly enough, with acceptable reception staff."

Room

1.6/5
64 reviews

"Rooms are small with complaints about cleanliness and A/C." Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

1.4/5
45 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Vibe

1.4/5
20 reviews

"Vibe is not too good. Atmosphere could be friendlier."

Cleanliness

1.1/5
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.1/5 based on reviews from solo travelers.

"Terrific location."

Location

4.8/5
16 reviews

"Great location."

Service

3.2/5
24 reviews

"Service is friendly enough, with acceptable reception staff."

Room

1.4/5
39 reviews

"Poorly-maintained and cleaned rooms with decent beds." Poor A/C and furnishing, and room size is lacking. Shower can be a problem.

Comfort

1.3/5
24 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

1.2/5
19 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.8/5 based on reviews from couples.

"Tasty breakfast. Wonderful sightseeing."

Location

4.8/5
30 reviews

"Good location, close to public transport."

Breakfast

3.6/5
9 reviews

"Tasty breakfast."

Service

2.8/5
21 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Vibe

1.8/5
6 reviews

"Vibe is not too good."

Room

1.6/5
37 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Amenities

1.3/5
10 reviews

"Hotel buildings could use some improvement."

Comfort

1.2/5
20 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.1/5
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.8/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
8 reviews

"Great location."

Service

2.9/5
6 reviews

"Service is adequate."

Cleanliness

1.2/5
6 reviews

"Could use a good cleaning."

Comfort

1.2/5
10 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

1.2/5
5 reviews

"Hotel buildings could use some improvement."

Room

1.2/5
17 reviews

"Complaints with size and maintenance, with poor beds and bathrooms."

Rated 2.3/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
19 reviews

"Good location, close to public transport."

Breakfast

3.5/5
13 reviews

"Tasty breakfast."

Value

3.2/5
7 reviews

"Fairly good value for money."

Service

2.5/5
17 reviews

"Service is relatively friendly."

Vibe

1.8/5
6 reviews

"Vibe is not too good."

Amenities

1.2/5
12 reviews

"Hotel buildings could use some improvement."

Comfort

1.1/5
41 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

0.8/5
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

0.8/5
48 reviews

"Poorly maintained and cleaned rooms." Small rooms and poorly cleaned bathrooms. Small rooms with substandard furnishing. Shower can be a problem.

Rated 3.4/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
22 reviews

"Great location, close to the train station."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Service

3.1/5
12 reviews

"Relatively friendly and professional service."

WiFi

2.9/5
5 reviews

"Regular internet service. Wifi quality could be improved."

Room

1.8/5
36 reviews

"Beds are alright, but room cleanliness could be improved." Smaller rooms and bathrooms with substandard furniture.

Cleanliness

1.6/5
8 reviews

"Rooms could be cleaner."

Comfort

1.6/5
21 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 2.7/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
8 reviews

"Great location."

Breakfast

3.5/5
7 reviews

"Tasty breakfast."

Service

3.1/5
6 reviews

"Service is adequate."

Room

1.7/5
17 reviews

"Rooms and bathrooms are lacking, although beds are somewhat comfortable."

Comfort

1.4/5
15 reviews

"Okay beds but not comfortable overall."

Rated 2.8/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
71 reviews

"Good location, close to public transport."

Breakfast

3.6/5
35 reviews

"Tasty breakfast."

Service

3.2/5
42 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Room

1.5/5
102 reviews

"Rooms are old, poorly cleaned, and small." Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

Cleanliness

1.2/5
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.1/5
64 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Rated 2.5/5 based on reviews from families.

"Tasty breakfast."

Location

4.8/5
8 reviews

"Great location."

Breakfast

3.6/5
5 reviews

"Tasty breakfast."

Vibe

1.8/5
5 reviews

"Vibe is not too good."

Cleanliness

1.2/5
5 reviews

"Rooms could be cleaner."

Room

1.2/5
13 reviews

"Guests complain about room size, bathrooms, and maintenance."

Comfort

1.1/5
10 reviews

"Small and uncomfortable rooms."

Rated 2.7/5 based on reviews from couples.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Room

1.2/5
9 reviews

"Small rooms with below average bathrooms and poor maintenance."

Comfort

1.2/5
6 reviews

"Small and uncomfortable rooms."

Rated 2.8/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.9/5
94 reviews

"Great location. Close to public transport and the train."

Breakfast

3.8/5
37 reviews

"Tasty breakfast."

Service

3.0/5
74 reviews

"Service friendliness is ok, but reception and housekeeping were substandard."

Food

2.0/5
10 reviews

"Food could be better."

Vibe

1.9/5
24 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.6/5
69 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Room

1.4/5
123 reviews

"Rooms are old, poorly cleaned, and small." Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

1.4/5
51 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.7/5 based on reviews from families.

"Terrific location."

Location

4.8/5
11 reviews

"Great location."

Service

2.7/5
10 reviews

"Service is relatively friendly."

Vibe

1.9/5
5 reviews

"Vibe is not too good."

Comfort

1.3/5
10 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

0.9/5
8 reviews

"Rooms could be cleaner."

Room

0.8/5
21 reviews

"Small, poorly cleaned rooms and subpar bathrooms." Rooms not well-kept, with poor beds and furniture.

Rated 2.8/5 based on reviews from couples.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Service

2.5/5
5 reviews

"Service is adequate."

Room

1.4/5
13 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

1.3/5
5 reviews

"Rooms could be cleaner."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
8 reviews

"Great location."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Comfort

1.5/5
7 reviews

"More comfort would be nice."

Room

1.4/5
6 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.5/5
70 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.5/5
28 reviews

"Tasty breakfast."

WiFi

3.0/5
7 reviews

"Average wifi quality."

Service

2.5/5
60 reviews

"Generally poor but acceptably friendly service." Reception is OK but housekeeping is substandard.

Room

1.8/5
127 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

1.6/5
29 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is fairly plain. Pleasant entrance area.

Comfort

1.4/5
96 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.2/5
36 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.8/5 based on reviews from families.

"Terrific location."

Location

4.8/5
7 reviews

"Great location."

Service

2.8/5
11 reviews

"Service is adequate."

Vibe

1.4/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.3/5
17 reviews

"Small rooms with complaints about beds and bathrooms."

Comfort

1.3/5
12 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.1/5
5 reviews

"Could use a good cleaning."

Rated 3.2/5 based on reviews from couples.

"Tasty breakfast. Great location."

Location

4.8/5
6 reviews

"Great location."

Room

1.5/5
10 reviews

"Rooms could be larger."

Comfort

1.4/5
8 reviews

"Small and uncomfortable rooms."

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
6 reviews

"Great location."

Breakfast

3.6/5
10 reviews

"Tasty breakfast."

Service

2.8/5
9 reviews

"Service is adequate."

Comfort

1.4/5
7 reviews

"Noisy room lacking in comfort."

Room

1.4/5
13 reviews

"Room needs to be improved." Guests complain about furniture and bathrooms.

Rated 2.8/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
17 reviews

"Great location."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Service

3.0/5
10 reviews

"Service is relatively friendly."

Room

1.5/5
22 reviews

"Rooms are small and poorly cleaned and maintained with uncomfortable beds."

Comfort

1.4/5
14 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.2/5
11 reviews

"Rooms could be cleaner."

Rated 2.9/5 based on reviews from families.

""

Room

1.6/5
7 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
8 reviews

"Great location near lots of shopping."

Service

2.6/5
6 reviews

"Service is adequate."

Room

1.6/5
12 reviews

"Poor rooms and bathrooms."

Comfort

1.2/5
6 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
14 reviews

"Great location."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Service

3.1/5
5 reviews

"Service is adequate."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Room

1.6/5
8 reviews

"Room needs to be improved."