3.2
Poor

Summary of 2,897 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.2/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
799 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

WiFi

3.6/5
48 reviews

"Fast and cheap WiFi."

Breakfast

3.6/5
316 reviews

"Tasty yet pricey breakfasts."

Service

3.0/5
623 reviews

"Service is friendly enough, with acceptable reception staff." Poor management, but okay housekeeping. Wonderful and professional service, especially waitstaff. Booking process should be better organized. Hotel security can be an issue.

Room

1.8/5
1349 reviews

"Outdated, rooms with poor cleanliness and maintenance." Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem. Adequate balcony.

Comfort

1.4/5
893 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.4/5
547 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from families.

"Pleasant entrance area. Great shopping."

Location

4.8/5
64 reviews

"Great location near shopping and public transport."

Breakfast

3.2/5
20 reviews

"Breakfast is average."

Service

3.1/5
50 reviews

"Service is friendly enough, with acceptable reception staff." Housekeeping is typical but service staff are very professional.

WiFi

2.9/5
6 reviews

"Regular internet service. Wifi quality could be improved."

Vibe

1.6/5
31 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Pleasant entrance area.

Comfort

1.4/5
76 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

1.2/5
114 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

1.1/5
44 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from couples.

"Wonderful sightseeing. Good restaurants & bars in the area."

Location

4.9/5
46 reviews

"Good location, close to public transport."

Breakfast

3.7/5
19 reviews

"Tasty breakfast."

Service

2.7/5
33 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Service professionalism and housekeeping are average.

Room

1.9/5
73 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

Comfort

1.4/5
42 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

1.4/5
33 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.3/5
13 reviews

"Hotel buildings could use some improvement."

Rated 3.3/5 based on reviews from solo travelers.

"Terrific location."

Location

4.8/5
21 reviews

"Good location, close to public transport."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Service

3.4/5
24 reviews

"Friendly service and acceptable reception."

Room

1.8/5
44 reviews

"Poorly cleaned and maintained rooms with badly sized bathrooms." Small rooms with poor A/C and substandard furniture and beds. Shower can be a problem.

Comfort

1.5/5
27 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.3/5
20 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.9/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
9 reviews

"Great location."

Service

3.0/5
5 reviews

"Service is adequate."

Comfort

1.2/5
9 reviews

"Uncomfortable, cramped rooms, with poor beds."

Cleanliness

1.1/5
5 reviews

"Could use a good cleaning."

Room

1.1/5
16 reviews

"Poor beds in small and less well maintained rooms."

Rated 3.4/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Room

1.6/5
10 reviews

"Room needs to be improved."

Comfort

1.4/5
5 reviews

"More comfort would be nice."

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
67 reviews

"Near city centre in a great location. Close to public transport."

Breakfast

3.8/5
31 reviews

"Tasty breakfast."

Service

2.9/5
54 reviews

"Service is relatively friendly. Decent reception and housekeeping."

Vibe

1.9/5
28 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.6/5
87 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Room

1.6/5
125 reviews

"Small, outdated rooms with okay beds but cleanliness issues." Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

1.3/5
41 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.0/5 based on reviews from families.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Service

3.0/5
5 reviews

"Service is adequate."

Comfort

1.5/5
9 reviews

"Not very comfortable, with poor beds."

Room

1.4/5
12 reviews

"Guests complain about the rooms and subpar beds."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
389 reviews

"Great location with good access by car." Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Breakfast

3.5/5
113 reviews

"Tasty yet pricey breakfasts."

WiFi

3.2/5
26 reviews

"Regular internet service."

Service

2.9/5
328 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Service professionalism and housekeeping are average. Booking process should be better organized.

Room

1.8/5
696 reviews

"Outdated, rooms with poor cleanliness and maintenance." Too-small rooms with poor beds and no view. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Cleanliness

1.4/5
312 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.4/5
445 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Amenities

1.4/5
192 reviews

"Great entrance area, but outdated facilities." Elevator in need of updating. Architecture not so nice.

Rated 2.8/5 based on reviews from families.

"Pleasant entrance area."

Location

4.8/5
22 reviews

"Great location."

Breakfast

3.5/5
7 reviews

"Breakfast is average."

Service

3.0/5
18 reviews

"Service is friendly enough, with acceptable reception staff."

Vibe

1.6/5
15 reviews

"Vibe is not too good. Atmosphere could be friendlier."

Comfort

1.4/5
32 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Cleanliness

1.1/5
23 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

1.0/5
47 reviews

"Rooms are small with complaints about cleanliness and A/C." Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Rated 3.2/5 based on reviews from solo travelers.

"Terrific location."

Location

4.8/5
12 reviews

"Great location."

Service

3.4/5
20 reviews

"Friendly service and acceptable reception."

Room

1.9/5
32 reviews

"Poorly cleaned, small rooms with small bathrooms." Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

Comfort

1.4/5
19 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

1.3/5
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.8/5 based on reviews from couples.

"Good restaurants & bars in the area. Tasty breakfast."

Location

4.8/5
23 reviews

"Good location, close to public transport."

Breakfast

3.6/5
8 reviews

"Tasty breakfast."

Service

2.8/5
17 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Room

1.8/5
32 reviews

"Guests complain about room size, bathrooms, and maintenance." Average beds.

Vibe

1.8/5
5 reviews

"Vibe is not too good."

Comfort

1.4/5
17 reviews

"Uncomfortable, small rooms, with decent beds."

Amenities

1.4/5
8 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.2/5
17 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.9/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
7 reviews

"Great location."

Comfort

1.1/5
7 reviews

"Uncomfortable, cramped rooms, with poor beds."

Room

1.1/5
13 reviews

"Poor beds in small and less well maintained rooms."

Rated 2.7/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
20 reviews

"Good location, close to public transport."

Breakfast

3.5/5
13 reviews

"Breakfast is average."

Service

2.8/5
15 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Vibe

2.0/5
6 reviews

"Vibe is not too good."

Amenities

1.4/5
12 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.1/5
22 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

1.1/5
46 reviews

"Rooms described as small and outdated, with poorly reviewed beds." Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

1.1/5
39 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Rated 3.4/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
20 reviews

"Great location, close to the train station."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Service

3.1/5
12 reviews

"Friendly, acceptably professional service."

WiFi

2.9/5
5 reviews

"Regular internet service. Wifi quality could be improved."

Room

1.9/5
35 reviews

"Beds are alright, but room cleanliness could be improved." Smaller rooms and bathrooms with substandard furniture.

Cleanliness

1.6/5
8 reviews

"Rooms could be cleaner."

Comfort

1.6/5
21 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 2.7/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
8 reviews

"Great location."

Breakfast

3.5/5
8 reviews

"Tasty breakfast."

Service

3.0/5
5 reviews

"Service is adequate."

Room

1.8/5
18 reviews

"Rooms and bathrooms are lacking, although beds are somewhat comfortable."

Comfort

1.5/5
17 reviews

"Beds are OK, but rooms generally uncomfortable and noisy."

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
68 reviews

"Good location, close to public transport."

Breakfast

3.5/5
37 reviews

"Tasty breakfast."

Service

3.4/5
41 reviews

"Professional, decently friendly service, with okay reception."

Room

1.4/5
96 reviews

"Rooms are old, poorly cleaned, and small." Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

Cleanliness

1.4/5
46 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

1.1/5
61 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Rated 2.9/5 based on reviews from families.

"Great location."

Location

4.8/5
8 reviews

"Great location."

Breakfast

3.5/5
5 reviews

"Tasty breakfast."

Amenities

1.6/5
5 reviews

"Amenities are not the best."

Room

1.2/5
10 reviews

"Small and poorly maintained rooms."

Comfort

1.1/5
8 reviews

"Small and uncomfortable rooms."

Rated 3.1/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
90 reviews

"Great location. Close to public transport and the train."

Breakfast

3.6/5
37 reviews

"Tasty breakfast."

Service

3.4/5
68 reviews

"Service is average, but very friendly." Decent reception and housekeeping.

Vibe

2.0/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.8/5
116 reviews

"Rooms are old, poorly cleaned, and small." Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

1.6/5
70 reviews

"Uncomfortable, cramped rooms, with poor beds." A bit too noisy and some complaints about the size of the bathrooms.

Cleanliness

1.5/5
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.0/5 based on reviews from families.

"Friendly service."

Location

4.8/5
8 reviews

"Great location."

Service

3.2/5
6 reviews

"Service is adequate."

Comfort

1.4/5
7 reviews

"Small and uncomfortable rooms."

Room

1.2/5
14 reviews

"Small rooms with low rated bathrooms."

Rated 3.0/5 based on reviews from couples.

"Tasty breakfast. Great location."

Location

4.8/5
5 reviews

"Great location."

Room

1.6/5
9 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
8 reviews

"Great location."

Breakfast

3.5/5
5 reviews

"Breakfast is average."

Room

1.6/5
6 reviews

"Room needs to be improved."

Comfort

1.5/5
7 reviews

"More comfort would be nice."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.5/5
70 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.6/5
30 reviews

"Tasty breakfast."

Service

2.9/5
58 reviews

"Service is relatively friendly. Decent reception and housekeeping."

WiFi

2.8/5
6 reviews

"Regular internet service."

Room

1.9/5
127 reviews

"Small, outdated rooms with okay beds but cleanliness issues." Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

1.6/5
92 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

1.4/5
36 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.9/5 based on reviews from families.

""

Service

2.9/5
5 reviews

"Service is adequate."

Comfort

1.5/5
7 reviews

"Small and uncomfortable rooms."

Room

1.4/5
10 reviews

"Rooms could be larger."

Rated 3.2/5 based on reviews from couples.

"Tasty breakfast. Great location."

Location

4.8/5
5 reviews

"Great location."

Room

1.6/5
9 reviews

"Room needs to be improved."

Comfort

1.4/5
7 reviews

"More comfort would be nice."

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
6 reviews

"Great location."

Breakfast

3.5/5
10 reviews

"Tasty breakfast."

Service

2.9/5
9 reviews

"Service is adequate."

Comfort

1.4/5
7 reviews

"Noisy room lacking in comfort."

Room

1.4/5
13 reviews

"Room needs to be improved." Guests complain about furniture and bathrooms.

Rated 2.9/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.8/5
16 reviews

"Great location."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Service

3.1/5
8 reviews

"Service is adequate."

Room

1.7/5
21 reviews

"Beds are fine, in small and inadequately cleaned rooms."

Comfort

1.6/5
13 reviews

"Uncomfortable, small rooms, with decent beds."

Cleanliness

1.4/5
11 reviews

"Rooms could be cleaner."

Rated 3.0/5 based on reviews from families.

"Great location."

Room

1.8/5
6 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
8 reviews

"Great location near lots of shopping."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Service

2.8/5
6 reviews

"Service is adequate."

Room

1.6/5
12 reviews

"Poor rooms and bathrooms."

Comfort

1.3/5
6 reviews

"More comfort would be nice."

Rated 3.4/5 based on reviews from all travelers.

"Close to Earls Court. Good for sightseeing with access to public transportation. Room needs to be improved."

Location

4.7/5
13 reviews

"Great location."

Service

3.2/5
5 reviews

"Service is adequate."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Room

1.6/5
8 reviews

"Room needs to be improved."