4.4
Excellent

Summary of 2,377 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

Very good accommodation. Close to Chinatown. Good for sightseeing and located near shopping areas. Great room.

Location

4.5/5
510 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Comfort

4.1/5
341 reviews

Great sized rooms, very comfortable with wonderful beds. Some rooms are noisy, and bathrooms are so-so.

Wellness Area

4.0/5
37 reviews

Great fitness area, sauna and wellness.

Room

3.9/5
913 reviews

Amply-sized rooms with excellent beds and superb views. Outdated, rooms with poor cleanliness and maintenance. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Service

3.4/5
434 reviews

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management. Room service could have been improved. Booking process should be better organized.

WiFi

2.6/5
33 reviews

Regular internet service. Wifi quality could be improved.

Amenities

2.1/5
285 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Breakfast

1.6/5
9 reviews

Breakfast can be improved.

Cleanliness

1.4/5
221 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 4.2/5 based on reviews from families.

Good restaurants & bars in the area. Great shopping.

Location

4.5/5
225 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Comfort

4.2/5
148 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

Wellness Area

4.0/5
18 reviews

Awesome wellness and fitness areas.

Room

3.8/5
355 reviews

Amply-sized rooms with excellent beds and superb views. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Outdated, rooms with poor cleanliness and maintenance. Shower can be a problem.

Service

3.5/5
172 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

WiFi

2.5/5
13 reviews

Regular internet service. Wifi quality could be improved.

Vibe

2.2/5
48 reviews

Vibe is not too good. Accommodation could use some updating. Stylish accommodation. Entrance area is not particularly attractive.

Amenities

1.9/5
129 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Cleanliness

1.3/5
87 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Rated 4.0/5 based on reviews from couples.

Friendly service.

Location

4.5/5
16 reviews

Great location.

Comfort

4.0/5
12 reviews

Comfortable rooms and beds.

Room

3.8/5
26 reviews

Great rooms, with comfortable beds and lovely views. Bathroom could be optimized.

Service

3.3/5
18 reviews

Friendly service and acceptable reception.

Amenities

1.9/5
10 reviews

Amenities are not the best. Elevator in need of updating.

Rated 4.1/5 based on reviews from business travelers.

Comfortable beds.

Location

4.5/5
18 reviews

Great location.

Comfort

4.0/5
10 reviews

Great sized rooms, very comfortable with wonderful beds.

Room

3.5/5
25 reviews

Amply-sized rooms with excellent beds and superb views. Guests complained about bathrooms and general cleanliness of the rooms.

Service

3.4/5
11 reviews

Service is adequate.

Value

3.2/5
5 reviews

Fairly good value for money.

Vibe

1.9/5
6 reviews

Vibe is not too good.

Cleanliness

1.2/5
9 reviews

Rooms could be cleaner.

Rated 4.3/5 based on reviews from solo travelers.

Spacious rooms. Very comfortable.

Room

3.7/5
8 reviews

Great room.

Rated 4.0/5 based on reviews from all travelers.

Very good accommodation. Close to Chinatown. Good for sightseeing and located near shopping areas. Great room.

Location

4.7/5
6 reviews

Great location.

Room

3.5/5
10 reviews

Decent rooms with great views. Poor maintenance in rooms and bathrooms.

Service

3.2/5
5 reviews

Service is adequate.

Cleanliness

1.4/5
6 reviews

Could use a good cleaning.

Rated 4.0/5 based on reviews from all travelers.

Very good accommodation. Close to Chinatown. Good for sightseeing and located near shopping areas. Great room.

Location

4.5/5
494 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Comfort

4.2/5
333 reviews

Great sized rooms, very comfortable with wonderful beds. A bit too noisy and some complaints about the size of the bathrooms.

Wellness Area

3.9/5
35 reviews

Great fitness area, sauna and wellness.

Room

3.9/5
885 reviews

Amply-sized rooms with excellent beds and superb views. Outdated, rooms with poor cleanliness and maintenance. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Service

3.4/5
421 reviews

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management. Room service could have been improved. Booking process should be better organized.

WiFi

2.8/5
32 reviews

Regular internet service. Wifi quality could be improved.

Vibe

2.1/5
106 reviews

Atmosphere is friendly but the vibe is low. Accommodation could use some updating. Entrance area is not particularly attractive. Stylish accommodation. Luxurious accommodation.

Amenities

2.0/5
280 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Breakfast

1.9/5
8 reviews

Breakfast can be improved.

Cleanliness

1.5/5
210 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 4.1/5 based on reviews from families.

Good restaurants & bars in the area. Great shopping.

Location

4.5/5
219 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking. Close to public transport and the train.

Comfort

4.2/5
144 reviews

Spacious rooms, comfortable and with great beds, but too noisy.

Wellness Area

4.0/5
17 reviews

Awesome wellness and fitness areas.

Room

3.8/5
342 reviews

Amply-sized rooms with excellent beds and superb views. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Outdated, rooms with poor cleanliness and maintenance. Shower can be a problem.

Service

3.5/5
167 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping.

WiFi

2.5/5
13 reviews

Regular internet service. Wifi quality could be improved.

Vibe

2.0/5
43 reviews

Vibe is not too good. Accommodation could use some updating. Stylish accommodation. Entrance area is not particularly attractive.

Amenities

1.9/5
127 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Cleanliness

1.2/5
83 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Rated 4.0/5 based on reviews from business travelers.

Terrific location. High comfort.

Location

4.5/5
17 reviews

Great location.

Comfort

4.0/5
10 reviews

Great sized rooms, very comfortable with wonderful beds.

Room

3.5/5
24 reviews

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms. Amply-sized rooms with excellent beds and superb views.

Service

3.4/5
11 reviews

Service is adequate.

Value

3.2/5
5 reviews

Fairly good value for money.

Vibe

1.8/5
5 reviews

Vibe is not too good.

Cleanliness

1.2/5
9 reviews

Rooms could be cleaner.

Rated 3.8/5 based on reviews from couples.

Friendly service.

Location

4.5/5
15 reviews

Great location.

Comfort

4.0/5
11 reviews

Comfortable rooms and beds.

Room

3.8/5
25 reviews

Great rooms, with comfortable beds and lovely views. Bathroom could be optimized.

Service

3.4/5
16 reviews

Service is average, but very friendly.

Amenities

1.9/5
10 reviews

Amenities are not the best. Elevator in need of updating.

Rated 4.1/5 based on reviews from solo travelers.

Spacious rooms. Very comfortable.

Room

3.7/5
8 reviews

Great room.