3.6
Fair

Summary of 2,864 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.6/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.2/5
555 reviews

"Great location. Near public transport, airport, and train station." Accessible by car, but parking is costly. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby. Close to business sites.

Breakfast

3.8/5
573 reviews

"Great and affordable breakfast."

Service

3.7/5
603 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." General service, restaurant service and reception are decent.

Cleanliness

3.4/5
381 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

3.0/5
990 reviews

"TV's, rooms, and beds are all okay." Small, badly maintained rooms with poor minibars. Small but relatively clean bathrooms. Modern, tidy rooms. Complaints about furnishing, kitchenettes, and A/C. Great shower.

WiFi

2.8/5
60 reviews

"WiFi is good value. Wifi quality could be improved."

Comfort

1.9/5
500 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

1.9/5
171 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Rated 3.6/5 based on reviews from couples.

"Fair breakfast prices. Affordable food."

Location

4.2/5
154 reviews

"Good location, but far from city centre." Close to public transport and the train. Pricey, inconvenient parking.

Breakfast

3.7/5
176 reviews

"Great and affordable breakfast."

Service

3.7/5
140 reviews

"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent.

Cleanliness

3.4/5
84 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Room

2.9/5
261 reviews

"TV's, rooms, and beds are all okay." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Food

2.7/5
53 reviews

"Poor dining with a standard menu." Guests disliked the pork dishes, desserts, and fruits.

WiFi

2.0/5
12 reviews

"Wifi quality could be improved."

Amenities

1.9/5
41 reviews

"Hotel buildings could use some improvement."

Comfort

1.6/5
146 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Train station is close. Friendly service."

Location

4.2/5
101 reviews

"Good location, but far from city centre." Close to public transport and the train. Parking is rare.

Service

4.0/5
97 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.9/5
97 reviews

"Tasty breakfast."

Cleanliness

3.6/5
70 reviews

"Rooms are clean, but bathrooms are only so-so." Moderately clean hotel facilities.

Room

3.4/5
150 reviews

"TV's, rooms, and beds are all okay." Small, poorly-maintained rooms with inadequate A/C. Small but relatively clean bathrooms. Modern, tidy rooms. Great shower.

Food

2.6/5
35 reviews

"Decent food and menu."

Comfort

2.2/5
75 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

1.8/5
8 reviews

"Wifi quality could be improved."

Rated 3.4/5 based on reviews from business travelers.

"Location is great. Good service."

Location

4.4/5
73 reviews

"Great location with good parking availability." Close to public transport and the train.

Service

3.6/5
86 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.5/5
69 reviews

"Tasty breakfast."

Cleanliness

3.2/5
52 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Room

2.7/5
160 reviews

"TV's, rooms, and beds are all okay." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

WiFi

2.1/5
14 reviews

"Wifi quality could be improved."

Comfort

1.9/5
61 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

1.7/5
34 reviews

"Older facilities and unpleasant entrance area."

Rated 3.5/5 based on reviews from solo travelers.

"Location is great. Good service."

Location

4.3/5
56 reviews

"Good location, close to public transport. Parking is rare."

Service

4.0/5
70 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.8/5
38 reviews

"Tasty breakfast."

Cleanliness

3.4/5
46 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

3.1/5
96 reviews

"Clean, decent rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Comfort

2.1/5
48 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

2.1/5
7 reviews

"Wifi quality could be improved."

Amenities

1.9/5
18 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 3.6/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.1/5
29 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

3.9/5
31 reviews

"Tasty breakfast."

Service

3.6/5
26 reviews

"Friendly service, and reception was okay."

Cleanliness

3.1/5
18 reviews

"Decently clean rooms and bathrooms."

Room

2.8/5
46 reviews

"So-so beds and cleanliness with small rooms." Small but relatively clean bathrooms. Great shower.

Comfort

2.1/5
27 reviews

"Small suites with problems of comfort and noise. Average beds."

Amenities

2.0/5
6 reviews

"Hotel buildings could use some improvement."

Rated 3.8/5 based on reviews from couples.

"Tasty breakfast. Great location."

Location

4.2/5
10 reviews

"Good location, close to public transport."

Breakfast

3.9/5
9 reviews

"Tasty breakfast."

Value

3.8/5
5 reviews

"Best value for money."

Cleanliness

3.4/5
7 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

2.6/5
14 reviews

"Room is clean and bathroom is alright."

Comfort

2.0/5
9 reviews

"More comfort would be nice."

Rated 3.9/5 based on reviews from families.

"Friendly service. Fantastic service."

Location

4.2/5
8 reviews

"Great location."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Service

3.9/5
8 reviews

"Friendly service."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.4/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.3/5
377 reviews

"Great location. Near public transport, airport, and train station." Decent, but pricey, parking. Decent shopping and great sightseeing. City centre is hard to reach.

Breakfast

3.6/5
410 reviews

"Great and affordable breakfast."

Service

3.6/5
464 reviews

"Friendly, more-or-less professional service, and so-so reception." Housekeeping and management are lacking.

Cleanliness

3.3/5
281 reviews

"Rooms are clean, but bathrooms are only so-so." Hotel facilities could use a good clean.

Room

2.9/5
741 reviews

"Relatively new rooms, with acceptable TV's, but poor furniture and A/C." Rooms are tidy, with decent beds. Small, poorly maintained rooms with subpar minibars and kitchenettes. Small but relatively clean bathrooms. Great shower.

WiFi

2.8/5
44 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

1.9/5
148 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Comfort

1.8/5
372 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.3/5 based on reviews from couples.

"Fair breakfast prices. Affordable food."

Location

4.2/5
94 reviews

"Great location with good parking availability." Close to public transport and the train. City centre is hard to reach.

Breakfast

3.6/5
118 reviews

"Great and affordable breakfast."

Service

3.6/5
110 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Cleanliness

3.4/5
56 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Food

2.8/5
40 reviews

"Food is all right." Guests disliked the pork dishes, desserts, and fruits.

Room

2.6/5
186 reviews

"TV's, rooms, and beds are all okay." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

Amenities

1.9/5
37 reviews

"Hotel buildings could use some improvement."

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Comfort

1.4/5
103 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.3/5 based on reviews from business travelers.

"Location is great. Good service."

Location

4.3/5
65 reviews

"Great location, close to the train station. Average parking."

Service

3.6/5
70 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.5/5
56 reviews

"Tasty breakfast."

Cleanliness

3.1/5
45 reviews

"Bathroom is relatively clean. Hotel facilities could use a good clean."

Room

2.6/5
142 reviews

"TV's, rooms, and beds are all okay." Small, poorly maintained rooms with subpar A/C and furnishing. Small but relatively clean bathrooms. Great shower. New rooms.

WiFi

2.1/5
13 reviews

"Wifi quality could be improved."

Comfort

1.9/5
59 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

1.7/5
34 reviews

"Older facilities and unpleasant entrance area."

Rated 3.7/5 based on reviews from families.

"Friendly service. Tasty breakfast."

Location

4.2/5
70 reviews

"Well-located, although unfortunately the parking isn't easy." Close to public transport and the train.

Service

3.9/5
71 reviews

"Friendly service, and reception was okay."

Breakfast

3.7/5
70 reviews

"Tasty breakfast."

Cleanliness

3.6/5
53 reviews

"Rooms are clean, but bathrooms are only so-so." Moderately clean hotel facilities.

Room

3.4/5
109 reviews

"TV's, rooms, and beds are all okay." Small, poorly-maintained rooms with inadequate A/C. Modern, tidy rooms. Small but relatively clean bathrooms. Great shower.

Food

2.6/5
31 reviews

"Food is all right."

Comfort

2.1/5
51 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Rated 3.3/5 based on reviews from solo travelers.

"Great shower."

Location

4.2/5
45 reviews

"Good location, close to public transport. Parking is rare."

Service

4.0/5
58 reviews

"Friendly, more-or-less professional service, and so-so reception."

Breakfast

3.7/5
30 reviews

"Tasty breakfast."

Cleanliness

3.4/5
37 reviews

"Good cleanliness in rooms, but so-so in the building." Hotel facilities could use a good clean.

Room

3.1/5
83 reviews

"Clean, decent rooms with okay beds and TVs." Small, poorly maintained rooms with subpar A/C and furnishing. Acceptable rooms with small bathrooms. Great shower. New rooms.

WiFi

2.1/5
7 reviews

"Wifi quality could be improved."

Comfort

2.0/5
41 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Amenities

1.9/5
14 reviews

"Hotel buildings could use some improvement."

Rated 3.8/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.3/5
31 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

3.8/5
22 reviews

"Tasty breakfast."

Service

3.6/5
20 reviews

"Friendly service, and reception was okay."

Cleanliness

3.5/5
20 reviews

"Clean rooms."

Room

3.0/5
38 reviews

"Rooms are standard and clean with typical beds and bathrooms." Deficient A/C in poorly-maintained rooms. Great shower.

Comfort

1.9/5
18 reviews

"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."

Rated 3.9/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.2/5
14 reviews

"Good location, close to public transport."

Breakfast

3.8/5
11 reviews

"Tasty breakfast."

Service

3.6/5
7 reviews

"Friendly service."

Cleanliness

3.5/5
5 reviews

"Quite clean."

Room

2.8/5
10 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.1/5
8 reviews

"Great location."

Service

3.8/5
8 reviews

"Fantastic service."

Breakfast

3.6/5
8 reviews

"Tasty breakfast."

Room

2.6/5
9 reviews

"Room is all right."

Comfort

2.0/5
5 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.3/5
34 reviews

"Good location, close to public transport. City centre is hard to reach."

Service

3.9/5
28 reviews

"Friendly service."

Breakfast

3.6/5
36 reviews

"Tasty breakfast."

Cleanliness

3.1/5
24 reviews

"Decently clean rooms and bathrooms."

Room

3.0/5
61 reviews

"Reasonably clean rooms with standard beds and TV's." Small, poorly-maintained rooms with subpar furniture. Bathroom is relatively clean. New rooms. Great shower.

Food

2.8/5
12 reviews

"Food is all right."

Comfort

2.2/5
25 reviews

"Uncomfortable, small rooms, with decent beds."

WiFi

1.8/5
5 reviews

"Wifi quality could be improved."

Rated 3.6/5 based on reviews from couples.

"Tasty breakfast."

Location

4.3/5
12 reviews

"Great location."

Service

3.7/5
7 reviews

"Fantastic service."

Breakfast

3.5/5
13 reviews

"Tasty breakfast."

Cleanliness

3.2/5
8 reviews

"Good cleanliness in rooms, but so-so in the building."

Vibe

3.0/5
5 reviews

"Decent vibe."

Room

2.8/5
20 reviews

"Room is clean and bathroom is alright." Small and poorly maintained rooms.

Food

2.8/5
6 reviews

"Food is all right."

Comfort

2.1/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from families.

"Great location."

Location

4.3/5
6 reviews

"Great location."

Room

2.6/5
6 reviews

"Room is all right."

Rated 3.6/5 based on reviews from business travelers.

"Fantastic service."

Service

3.9/5
5 reviews

"Fantastic service."

Room

2.6/5
5 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.2/5
27 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

3.9/5
25 reviews

"Tasty breakfast."

Service

3.8/5
15 reviews

"Friendly service, and reception was okay."

Cleanliness

3.5/5
9 reviews

"Clean rooms."

Room

3.0/5
35 reviews

"Rooms are clean and decent overall with okay beds." Acceptable rooms with small bathrooms. Small and poorly maintained rooms.

Comfort

2.4/5
24 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 3.7/5 based on reviews from couples.

"Fantastic service. Friendly service."

Location

4.2/5
9 reviews

"Great location."

Service

3.8/5
6 reviews

"Friendly service."

Breakfast

3.8/5
9 reviews

"Tasty breakfast."

Room

2.8/5
12 reviews

"Rooms, bathrooms and beds are decent. Rooms could be larger."

Comfort

2.2/5
11 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.4/5 based on reviews from families.

"Tasty breakfast. Great location."

Location

4.1/5
5 reviews

"Great location."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Room

2.6/5
9 reviews

"Rooms and bathrooms are alright."

Comfort

2.0/5
8 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.1/5
21 reviews

"Good location, close to public transport. City centre is hard to reach."

Breakfast

4.0/5
16 reviews

"Tasty breakfast."

Service

3.8/5
16 reviews

"Friendly service."

Cleanliness

3.4/5
11 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

2.6/5
31 reviews

"Rooms and bathrooms are alright." Tidy rooms, but in need of better maintenance.

Comfort

1.9/5
11 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from couples.

"Tasty breakfast. Great location."

Location

4.2/5
9 reviews

"Great location."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Room

2.4/5
10 reviews

"Room needs to be improved."

Comfort

1.9/5
5 reviews

"More comfort would be nice."

Rated 3.6/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Room

2.6/5
5 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.0/5
8 reviews

"Great location."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Room

2.4/5
7 reviews

"Room needs to be improved."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from all travelers.

"Fair Hotel. Close to Central London. Close to public transportation and the train station. Fantastic service."

Location

4.2/5
6 reviews

"Great location."

Food

3.0/5
5 reviews

"Food is all right."