3.7
Fair

Summary of 743 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Fair city hotel. Close to Heathrow Airport. Great location."

WiFi

4.7/5
13 reviews

"Good wifi quality."

Location

4.2/5
168 reviews

"Great location. Near to public transport and the airport." Pricey, inconvenient parking. Reasonably central, close to shopping, restaurants, and bars. Reasonably accessible by car.

Cleanliness

3.2/5
79 reviews

"Moderately clean hotel facilities. Bathroom is relatively clean."

Service

3.2/5
140 reviews

"So-so management, housekeeping, and service professionalism." Service is welcoming but the reception is subpar.

Room

3.0/5
194 reviews

"TV's are nice, but beds aren't, accommodated in average, spacious rooms." Rooms are poorly-maintained with complaints about minibars and A/C. Bathrooms clean enough and adequately sized. Shower was ok.

Breakfast

2.6/5
30 reviews

"Breakfast is decent but expensive."

Food

2.5/5
37 reviews

"Adequate menu with an alright dining experience."

Comfort

2.0/5
116 reviews

"Poor beds, with complaints about A/C and noise." Large rooms with typical bathrooms.

Rated 3.6/5 based on reviews from couples.

"Spacious rooms."

Location

4.2/5
30 reviews

"Good location, close to public transport. Parking is rare."

Cleanliness

3.3/5
14 reviews

"Moderately clean hotel facilities."

Service

3.1/5
24 reviews

"So-so, but friendly, service, but low rated reception."

Room

2.9/5
37 reviews

"Big, decent rooms." Poorly-maintained rooms with problem bathrooms, beds, and A/C.

Breakfast

2.5/5
6 reviews

"Breakfast is average."

Food

2.5/5
5 reviews

"Food is all right."

Comfort

2.1/5
27 reviews

"Poor beds, with complaints about A/C and noise. Spacious rooms."

Rated 3.6/5 based on reviews from families.

"Good access to airport."

Location

4.3/5
32 reviews

"Great location. Near to public transport and the airport."

Service

3.2/5
28 reviews

"So-so, but friendly, service, but low rated reception."

Cleanliness

3.1/5
10 reviews

"Room cleanliness is acceptable."

Breakfast

2.8/5
6 reviews

"Breakfast is average."

Room

2.5/5
32 reviews

"Cleanliness is OK, although rooms are worn with poor beds and A/C."

Food

2.5/5
9 reviews

"Food is all right."

Comfort

1.9/5
24 reviews

"Poor beds, with complaints about A/C and noise."

Rated 3.7/5 based on reviews from solo travelers.

"Great shopping. Great location."

Location

4.2/5
25 reviews

"Good location, close to public transport."

Value

3.7/5
7 reviews

"Best value for money."

Cleanliness

3.3/5
7 reviews

"Good cleanliness in rooms, but so-so in the building."

Service

3.2/5
15 reviews

"Service is average, but very friendly."

Room

3.0/5
24 reviews

"Clean, decent rooms with standard beds, but bathrooms are lacking."

Comfort

2.2/5
11 reviews

"Okay beds but not comfortable overall."

Rated 3.7/5 based on reviews from business travelers.

"Location is great."

Location

4.2/5
15 reviews

"Great location."

Cleanliness

3.2/5
13 reviews

"Room cleanliness is acceptable."

Service

3.0/5
13 reviews

"Service is average, but very friendly."

Room

2.5/5
28 reviews

"Cleanliness is OK, although rooms are worn with poor beds and A/C."

Food

2.4/5
8 reviews

"Food could be better."

Comfort

1.9/5
14 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Rated 3.9/5 based on reviews from all travelers.

"Fair city hotel. Close to Heathrow Airport. Great location."

Location

4.2/5
10 reviews

"Great location."

Room

2.8/5
9 reviews

"Room is all right."

Comfort

2.1/5
8 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Fair city hotel. Close to Heathrow Airport. Great location."

WiFi

4.7/5
11 reviews

"Good wifi quality."

Location

4.2/5
144 reviews

"Great location. Near public transport, airport, and train station." Pricey, inconvenient parking. Reasonably central, close to shopping, restaurants, and bars. Reasonably accessible by car.

Cleanliness

3.2/5
73 reviews

"Moderately clean hotel facilities." Rooms are clean, but bathrooms are only so-so.

Service

3.2/5
128 reviews

"Service, housekeeping and reception are all fine." Good enough management and very friendly staff.

Room

3.0/5
175 reviews

"Rooms a little run-down, but decent size and furnishing." Old rooms with poor beds, minibars, and A/C. Rooms are clean, but bathrooms are only so-so. Great shower.

Breakfast

2.6/5
29 reviews

"Breakfast is decent but expensive."

Food

2.5/5
33 reviews

"Food could be better. Menu is adequate."

Comfort

2.0/5
99 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.4/5 based on reviews from couples.

"Location is great."

Location

4.2/5
24 reviews

"Good location, close to public transport. Parking is rare."

Cleanliness

3.4/5
12 reviews

"Good cleanliness in rooms, but so-so in the building."

Service

3.1/5
19 reviews

"So-so, but friendly, service, but low rated reception."

Room

2.8/5
32 reviews

"Decent, large, and clean rooms." Badly maintained rooms, uncomfortable beds, and deficient A/C.

Breakfast

2.5/5
6 reviews

"Breakfast is average."

Comfort

2.0/5
22 reviews

"Spacious but uncomfortable rooms with poor beds and A/C."

Rated 3.3/5 based on reviews from families.

"Friendly service. Great location."

Location

4.3/5
25 reviews

"Good location, close to public transport."

Service

3.2/5
24 reviews

"So-so, but friendly, service, but low rated reception."

Cleanliness

3.1/5
9 reviews

"Room cleanliness is acceptable."

Breakfast

2.9/5
5 reviews

"Breakfast is average."

Room

2.5/5
28 reviews

"Room cleanliness is acceptable." Poorly-maintained rooms with problem bathrooms, beds, and A/C.

Food

2.4/5
7 reviews

"Food could be better."

Comfort

1.9/5
19 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Rated 3.6/5 based on reviews from business travelers.

"Clean rooms."

Location

4.1/5
14 reviews

"Great location."

Cleanliness

3.2/5
13 reviews

"Room cleanliness is acceptable."

Service

3.0/5
13 reviews

"Service is average, but very friendly."

Room

2.5/5
28 reviews

"Cleanliness is OK, although rooms are worn with poor beds and A/C."

Food

2.4/5
8 reviews

"Food could be better."

Comfort

1.9/5
14 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Rated 3.7/5 based on reviews from solo travelers.

"Great location. Friendly service."

Location

4.2/5
21 reviews

"Good location, close to public transport."

Value

3.7/5
6 reviews

"Best value for money."

Cleanliness

3.2/5
6 reviews

"Good cleanliness in rooms, but so-so in the building."

Service

3.2/5
15 reviews

"Service is average, but very friendly."

Room

2.8/5
22 reviews

"Rooms are clean and decent overall with okay beds."

Comfort

2.2/5
9 reviews

"Okay beds but not comfortable overall."