Location
Great location. Central location with great sightseeing, dining out and shopping. Easy to park but hard to drive to. Parking should be cheaper.
Service
Professional service and great reception, but poor housekeeping.
WiFi
Wifi quality could be improved.
Breakfast
Some complaints about quality and price of breakfast.
Cleanliness
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.
Room
Small, poorly maintained rooms with subpar minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Room is acceptably new, and beds are so-so. Shower can be a problem.
Comfort
Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.
Food
Poor dining experience with uninteresting menus and bad side dishes. Poorly rated desserts and fruits, and problems with dining area cleanliness.
Amenities
Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.