4.0
Good

Summary of 4,080 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Breakfast

4.0/5
288 reviews

Reasonably priced, tasty breakfasts.

Location

4.0/5
611 reviews

Great location. Good access to airport. So-so car access and parking. Parking should be cheaper. Adequate access to public transport. Great restaurants and bars, with OK sightseeing opportunities. Not many options for shopping.

Service

3.2/5
1040 reviews

Restaurant service, general service professionalism and management levels are average. Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Reception should be more attentive. Room service is average. Shuttle service can be an issue. Booking process should be better organized. Concierge service is average. Hotel security is ok.

Cleanliness

3.2/5
347 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities. Clean dining area.

Room

3.2/5
1011 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Rooms are old and poorly-maintained, although views are OK. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Vibe

3.1/5
272 reviews

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Relatively friendly Atmosphere. Luxurious Hotel. Nice for romantic trips. Good for business people. Great for a wellness holiday.

Food

2.8/5
464 reviews

Poor dining experience with uninteresting menus and bad side dishes. Food is pricey and snacks are subpar. Delicious beef dishes & steak. Fish & seafood is acceptable. Desserts & fruits are ok. Bad Vegan Food. Clean dining area. Salads are not good.

WiFi

2.6/5
19 reviews

Regular internet service. Wifi quality could be improved.

Value

2.2/5
258 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Standard beverage prices.

Pool

0.6/5
13 reviews

Pool should be renewed.

Rated 3.8/5 based on reviews from couples.

Delicious beef dishes & steak. Pleasant entrance area.

Breakfast

4.2/5
83 reviews

Reasonably priced, tasty breakfasts.

Location

4.1/5
173 reviews

Great location near the airport. So-so car access and parking. Parking should be cheaper.

Service

3.6/5
208 reviews

Service is professional and friendly. Service at reception and in restaurant are okay. Shuttle service can be an issue. Booking process should be better organized. Room service is average.

Vibe

3.2/5
75 reviews

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Relatively friendly Atmosphere.

Room

3.0/5
265 reviews

Fine room size and cleanliness. Poor quality, old rooms with low rated A/C and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Food

3.0/5
117 reviews

Guests complain about the dining, with a poor menu and high prices. Fish & seafood is acceptable. Delicious beef dishes & steak. Desserts & fruits are ok.

Cleanliness

3.0/5
93 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Value

2.8/5
59 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

Rated 3.8/5 based on reviews from families.

Breakfast is good. Good location.

Breakfast

4.0/5
87 reviews

Reasonably priced, tasty breakfasts.

Location

4.0/5
132 reviews

Great location with good parking availability. Good access to airport. Adequate access to public transport.

Room

3.1/5
229 reviews

Room relatively large and clean and beds are alright but lacking maintenance. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem.

Cleanliness

3.1/5
82 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Vibe

3.0/5
55 reviews

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Relatively friendly Atmosphere.

Service

2.9/5
235 reviews

Complaints about the reception staff, but the service is somewhat friendly. Service is quite professional and decent in the restaurant. Room service is average. Shuttle service can be an issue. Booking process should be better organized.

Food

2.8/5
93 reviews

Menu, and prices, could be improved. Delicious beef dishes & steak. Fish & seafood is acceptable.

Bar

2.5/5
17 reviews

Standard bar.

Value

2.2/5
59 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

WiFi

1.8/5
5 reviews

Wifi quality could be improved.

Rated 3.8/5 based on reviews from solo travelers.

Clean dining area.

Breakfast

3.9/5
37 reviews

Reasonably priced, tasty breakfasts.

Location

3.8/5
88 reviews

Great location near the airport. Parking is average, and car access is inconvenient.

Room

3.2/5
145 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Service

3.2/5
147 reviews

Staff are kind and fairly professional, but reception was lacking. Room service is average. Shuttle service can be an issue. Booking process should be better organized.

Cleanliness

3.2/5
52 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Vibe

3.1/5
37 reviews

Decent vibe. Pleasant entrance area. Stylish hotel. Relatively friendly Atmosphere. Hotel could use some updating.

Food

2.5/5
62 reviews

Guests complain about the dining, with a poor menu and high prices.

Value

1.7/5
38 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Rated 3.7/5 based on reviews from business travelers.

Stylish hotel. Good fitness area.

Location

4.2/5
33 reviews

Great location near the airport.

Breakfast

3.9/5
14 reviews

Tasty breakfast.

Service

3.2/5
63 reviews

Great service, but bad reception. Service is professional and friendly.

Cleanliness

3.0/5
18 reviews

Room cleanliness is acceptable.

Comfort

2.7/5
44 reviews

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

Room

2.5/5
75 reviews

Poorly-maintained, old rooms, small bathrooms, and bad A/C. Rooms and beds are adequate. Shower can be a problem.

Vibe

2.4/5
15 reviews

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

Value

2.3/5
20 reviews

Value for money could be better.

Food

2.1/5
19 reviews

Food could be better.

Rated 3.9/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Room

3.0/5
6 reviews

Room is all right.

Rated 3.6/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Breakfast

4.0/5
269 reviews

Reasonably priced, tasty breakfasts.

Location

4.0/5
580 reviews

Great location. Good access to airport. So-so car access and parking. Parking should be cheaper. Adequate access to public transport. Not many options for shopping. Sightseeing is average.

Service

3.2/5
986 reviews

Restaurant service, general service professionalism and management levels are average. Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Reception should be more attentive. Room service is perfect. Shuttle service can be an issue. Booking process should be better organized. Concierge service is average. Hotel security is ok.

Room

3.2/5
957 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Rooms are old and poorly-maintained, although views are OK. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

3.2/5
330 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities. Clean dining area.

Vibe

3.1/5
257 reviews

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Relatively friendly Atmosphere. Luxurious Hotel.

Food

2.8/5
447 reviews

Poor dining experience with uninteresting menus and bad side dishes. Food is pricey and snacks are subpar. Delicious beef dishes & steak. Fish & seafood is acceptable. Desserts & fruits are ok. Bad Vegan Food. Clean dining area. Salads are not good.

WiFi

2.6/5
19 reviews

Regular internet service. Wifi quality could be improved.

Value

2.2/5
251 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Standard beverage prices.

Pool

0.6/5
13 reviews

Pool should be renewed.

Rated 3.6/5 based on reviews from couples.

Delicious beef dishes & steak.

Breakfast

4.1/5
80 reviews

Reasonably priced, tasty breakfasts.

Location

4.1/5
165 reviews

Great location near the airport. So-so car access and parking. Parking should be cheaper.

Service

3.5/5
199 reviews

Service is professional and friendly. Bad service from reception and mediocre waitstaff. Shuttle service can be an issue. Booking process should be better organized. Room service is average.

Vibe

3.2/5
73 reviews

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Relatively friendly Atmosphere.

Room

3.0/5
256 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Poor quality, old rooms with low rated A/C and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

3.0/5
91 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Value

2.8/5
58 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

Rated 3.6/5 based on reviews from families.

Breakfast is good. Good location.

Breakfast

4.2/5
80 reviews

Reasonably priced, tasty breakfasts.

Location

3.9/5
122 reviews

Great location near the airport. Average parking.

Cleanliness

3.1/5
77 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Room

3.1/5
208 reviews

Room relatively large and clean and beds are alright but lacking maintenance. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem.

Vibe

3.0/5
49 reviews

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Relatively friendly Atmosphere.

Service

3.0/5
217 reviews

Service is quite professional and decent in the restaurant. Service is welcoming but the reception is subpar. Room service is perfect. Shuttle service can be an issue. Booking process should be better organized.

Food

2.9/5
87 reviews

Menu, and prices, could be improved. Delicious beef dishes & steak. Fish & seafood is acceptable.

Bar

2.6/5
15 reviews

Standard bar.

Value

2.2/5
58 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

WiFi

1.8/5
5 reviews

Wifi quality could be improved.

Rated 3.6/5 based on reviews from solo travelers.

Clean dining area. Room service is perfect.

Breakfast

3.9/5
35 reviews

Tasty breakfast.

Location

3.7/5
87 reviews

Great location near the airport. Parking is average, and car access is inconvenient.

Room

3.4/5
142 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Badly maintained and cleaned rooms with poor furnishings.

Cleanliness

3.3/5
51 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Service

3.2/5
144 reviews

Staff are kind and fairly professional, but reception was lacking. Room service is average. Shuttle service can be an issue. Booking process should be better organized.

Vibe

3.1/5
36 reviews

Decent vibe. Pleasant entrance area. Stylish hotel. Relatively friendly Atmosphere. Hotel could use some updating.

Food

2.5/5
60 reviews

Guests complain about the dining, with a poor menu and high prices.

Value

1.8/5
37 reviews

Value for money could be better. Food is a bit overpriced.

Rated 3.4/5 based on reviews from business travelers.

Location is great. Good breakfast.

Location

4.1/5
32 reviews

Great location near the airport.

Breakfast

3.9/5
13 reviews

Tasty breakfast.

Service

3.2/5
58 reviews

Great service, but bad reception. Service is professional and friendly.

Cleanliness

3.0/5
15 reviews

Room cleanliness is acceptable.

Comfort

2.6/5
40 reviews

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

Vibe

2.4/5
14 reviews

Vibe is not too good. Hotel is relatively stylish. Hotel could use some updating.

Room

2.4/5
68 reviews

Rooms are small and with poor maintenance and A/C. Rooms and beds are adequate. Shower can be a problem.

Value

2.3/5
20 reviews

Value for money could be better.

Food

2.1/5
19 reviews

Food could be better.

Rated 3.5/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Location

4.1/5
8 reviews

Great location.

Breakfast

4.0/5
6 reviews

Tasty breakfast.

Service

3.5/5
12 reviews

Service is average, but very friendly.

Comfort

3.2/5
6 reviews

Comfortable.

Room

3.0/5
11 reviews

Room is all right.

Rated 3.5/5 based on reviews from families.

Great location. Friendly service.

Comfort

3.3/5
5 reviews

Comfortable.

Room

3.0/5
5 reviews

Room is all right.

Rated 3.7/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Rated 3.7/5 based on reviews from all travelers.

Good romantic hotel. Close to Heathrow Airport. Great location.

Location

4.2/5
6 reviews

Great location near the airport.

Service

3.0/5
10 reviews

Service is adequate.

Room

2.6/5
7 reviews

Room is all right.

Food

2.6/5
8 reviews

Food is all right.