4.4
Excellent

Summary of 2,579 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."

Service

4.2/5
871 reviews

"Friendly and professional service with excellent housekeeping and nice entertainment." Recreation staff is nice. Decent reception but complaints about management. Room service could have been improved. Good service at bar and pool. Concierge service could be more helpful. Booking process should be better organized. Hotel security can be an issue. Good shuttle service.

Location

4.0/5
240 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby. City centre is hard to reach.

Food

3.8/5
733 reviews

"Great food, especially the beef." Menu is okay and dining room is clean enough. Fish & seafood is acceptable. Snacks and side dishes are tasty. Typically priced food with lovely desserts and fruits.

Room

3.7/5
499 reviews

"Great balconies and views in large, updated rooms." Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. The beds, A/C, TV, and minibar are all disappointing. Shower was ok.

Cleanliness

2.9/5
245 reviews

"Dining area is relatively clean. Bathrooms and rooms are untidy." Clean hotel facilities.

Breakfast

2.5/5
30 reviews

"Breakfast is average."

WiFi

2.5/5
11 reviews

"Wifi quality could be improved."

Beach

2.3/5
323 reviews

"Beach needs a clean. Average beach sports."

Rated 4.1/5 based on reviews from couples.

"Friendly atmosphere. Affordable beverage prices."

Location

4.1/5
16 reviews

"Great location."

Service

4.0/5
35 reviews

"Service is professional and friendly. Recreation staff is nice."

Bar

3.8/5
8 reviews

"Nice bar with tasty alcoholic drinks."

Room

3.6/5
22 reviews

"Rooms are large but untidy, with badly rated bathrooms."

Food

3.5/5
27 reviews

"Delicious food."

Cleanliness

2.8/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Beach

2.2/5
16 reviews

"Beach is not so nice."

Rated 4.3/5 based on reviews from families.

"Wonderful housekeeping. Nice building."

Service

4.2/5
30 reviews

"Service is professional and friendly. Recreation staff is nice."

Amenities

4.1/5
17 reviews

"Nice building."

Location

3.9/5
6 reviews

"Great location."

Food

3.5/5
31 reviews

"Decent food and menu."

Room

3.5/5
16 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

2.8/5
10 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Beach

2.5/5
11 reviews

"Beach is not so nice."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."

Location

4.2/5
12 reviews

"Great location."

Service

4.0/5
17 reviews

"Friendly service."

Food

3.8/5
12 reviews

"Uninspiring menu, but good food nonetheless."

Room

3.3/5
8 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."

Service

4.3/5
20 reviews

"Friendly service. Recreation staff is nice."

Food

4.0/5
18 reviews

"Delicious food."

Location

4.0/5
9 reviews

"Great location."

Room

3.9/5
16 reviews

"Large, relatively tidy rooms but bathrooms are not great."

Cleanliness

3.2/5
13 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Beach

2.1/5
10 reviews

"Beach is not so nice."

Rated 4.5/5 based on reviews from couples.

"Great room. Delicious food."

Service

4.3/5
7 reviews

"Friendly service."

Location

3.9/5
5 reviews

"Great location."

Room

3.6/5
7 reviews

"Great room."

Cleanliness

3.1/5
5 reviews

"Quite clean."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."

Service

4.2/5
690 reviews

"Friendly, professional service and good entertainment options." Recreation staff is nice. Reception and housekeeping are average, but management is not great. Great service at restaurant and pool, and excellent bar tenders. Room service could have been improved. Concierge service could be more helpful. Hotel security can be an issue. Booking process should be better organized. Good shuttle service.

Location

4.0/5
179 reviews

"Great location." Close to the beach, with great shopping and sightseeing nearby. City centre is hard to reach.

Room

3.7/5
422 reviews

"Great balconies and views in large, updated rooms." Poor beds in rooms needing some cleaning. Rooms are poorly-maintained with complaints about minibars and A/C. Bathrooms are large but with substandard cleaning. Shower was ok.

Food

3.7/5
626 reviews

"Good food, especially side dishes." Dining was alright with moderate prices and adequate menu. Fish & seafood is acceptable. Mostly clean dining area, and good desserts, fruits, and snacks. Delicious beef dishes & steak.

Cleanliness

2.7/5
205 reviews

"Dining area is relatively clean. Bathrooms and rooms are untidy." Clean hotel facilities.

WiFi

2.6/5
9 reviews

"Regular internet service. Wifi quality could be improved."

Beach

2.5/5
273 reviews

"Beach needs a clean. Average beach sports."

Breakfast

2.5/5
23 reviews

"Breakfast can be improved."

Rated 4.2/5 based on reviews from families.

"Very quiet. Professional service."

Service

4.2/5
26 reviews

"Service is professional and friendly. Recreation staff is nice."

Amenities

4.0/5
15 reviews

"Nice building."

Location

3.9/5
6 reviews

"Great location."

Room

3.5/5
13 reviews

"Great room. Rooms could be cleaner."

Food

3.5/5
29 reviews

"Decent food and menu."

Cleanliness

2.8/5
9 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Beach

2.5/5
10 reviews

"Beach is not so nice."

Rated 3.7/5 based on reviews from couples.

"Good alcoholic drinks. Friendly atmosphere."

Location

4.2/5
8 reviews

"Great location."

Service

4.1/5
18 reviews

"Friendly service. Recreation staff is nice."

Value

3.8/5
5 reviews

"Best value for money."

Food

3.5/5
14 reviews

"Food is all right."

Room

3.4/5
11 reviews

"Room is all right."

Beach

2.6/5
9 reviews

"Reasonable beach."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."

Service

4.3/5
126 reviews

"Friendly and professional housekeepers. Recreation staff is nice."

Location

4.0/5
32 reviews

"Great location."

Vibe

4.0/5
47 reviews

"Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel." Luxurious Hotel.

Room

3.4/5
44 reviews

"Well-sized, typical rooms with mediocre beds." Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

2.9/5
23 reviews

"Buildings are reasonably clean, but less well kept up rooms." Clean hotel facilities.

Beach

2.1/5
31 reviews

"Beach needs a clean."

Rated 4.5/5 based on reviews from couples.

"Fantastic service. Great location."

Service

4.0/5
6 reviews

"Fantastic service."

Rated 4.7/5 based on reviews from all travelers.

"Excellent luxury hotel. Great location."