3.8
Good

Summary of 8,699 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
1346 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Excellent parking and car access. Sufficient access to airport.

Pool

4.4/5
191 reviews

"Clean pool area."

Breakfast

3.4/5
437 reviews

"Breakfast is decent but expensive."

WiFi

2.6/5
113 reviews

"WiFi is good value. Wifi quality could be improved."

Service

2.6/5
1306 reviews

"Unprofessional, low rated restaurant service." Complaints about the reception staff, but the service is somewhat friendly. Management is alright, but housekeeping is not great. Room service could have been improved. Booking process should be better organized. Recreation staff is nice. Concierge service is average. Hotel security can be an issue. Good laundry service. Shuttle service can be an issue.

Room

2.5/5
1670 reviews

"Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C." Rooms could use some maintenance and updating with subpar furniture and beds. Small rooms and poorly cleaned bathrooms. Decent views and room sizes. Shower can be a problem.

Cleanliness

2.1/5
541 reviews

"Rooms and bathrooms are untidy, but pool area is clean." Hotel facilities could use a good clean.

Rated 3.3/5 based on reviews from families.

"Great shopping. Good restaurants & bars in the area."

Location

4.7/5
44 reviews

"Great location near lots of shopping."

Pool

4.5/5
5 reviews

"Great pool."

Breakfast

3.4/5
16 reviews

"Breakfast is average."

Service

2.5/5
44 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Cleanliness

2.0/5
25 reviews

"Rooms could be cleaner."

Room

2.0/5
64 reviews

"Poorly cleaned, old rooms and bathrooms." Rooms are outdated and have beds described by guests as uncomfortable. Shower can be a problem.

Rated 3.4/5 based on reviews from solo travelers.

"Wonderful sightseeing. Train station is close."

Location

4.3/5
31 reviews

"Great location."

Breakfast

3.4/5
13 reviews

"Breakfast is average."

Value

3.1/5
11 reviews

"Fairly good value for money."

Room

2.6/5
40 reviews

"Average sized rooms." Poorly cleaned and maintained rooms with poor beds and bathrooms.

Cleanliness

2.1/5
10 reviews

"Rooms could be cleaner."

Service

1.9/5
42 reviews

"Complaints about reception service. Service is relatively friendly."

WiFi

1.5/5
5 reviews

"Wifi quality could be improved."

Rated 3.2/5 based on reviews from couples.

"Terrific location. Excellent pool."

Location

4.6/5
29 reviews

"Great location, near nice bars and restaurants."

Pool

4.5/5
9 reviews

"Great pool."

Breakfast

3.0/5
7 reviews

"Breakfast is average."

Service

2.6/5
33 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

1.8/5
33 reviews

"Rooms are moderately-sized but uncomfortable with poor beds and air conditioning."

Cleanliness

1.8/5
20 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Room

1.6/5
50 reviews

"Bad bathrooms with deficient A/C and inadequately clean rooms." Rooms are outdated and have beds described by guests as uncomfortable.

Rated 3.4/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
17 reviews

"Great location."

Breakfast

3.1/5
7 reviews

"Breakfast is average."

Service

2.1/5
19 reviews

"Generally poor but acceptably friendly service." Complaints about housekeeping and reception.

Comfort

1.9/5
10 reviews

"Not very comfortable, with poor beds."

Room

1.7/5
29 reviews

"Poorly-maintained rooms, and low rated bathrooms and beds, but great views."

Rated 3.1/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
11 reviews

"Great location."

Pool

4.4/5
7 reviews

"Great pool."

Breakfast

3.3/5
7 reviews

"Breakfast is average."

Service

2.8/5
14 reviews

"Service is relatively friendly."

Comfort

1.8/5
12 reviews

"Noisy room lacking in comfort."

Room

1.8/5
20 reviews

"Outdated rooms and bathrooms not up to standard."

Vibe

1.8/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
1085 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Excellent parking and car access.

Pool

4.5/5
144 reviews

"Clean pool area."

Breakfast

3.3/5
364 reviews

"Breakfast is decent but expensive."

WiFi

2.6/5
94 reviews

"WiFi is good value. Wifi quality could be improved."

Service

2.6/5
1102 reviews

"Unprofessional, low rated restaurant service." Complaints about the reception staff, but the service is somewhat friendly. Management is alright, but housekeeping is not great. Room service could have been improved. Recreation staff is nice. Booking process should be better organized. Concierge service is average. Hotel security can be an issue.

Room

2.5/5
1332 reviews

"Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C." Rooms could use some maintenance and updating with subpar furniture and beds. Small rooms and poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

Cleanliness

2.1/5
450 reviews

"Rooms and bathrooms are untidy, but pool area is clean." Hotel facilities could use a good clean.

Rated 3.1/5 based on reviews from families.

"Great shopping."

Location

4.7/5
35 reviews

"Great location."

Breakfast

3.2/5
12 reviews

"Breakfast is average."

Service

2.5/5
40 reviews

"Complaints about reception service. Service is relatively friendly."

Cleanliness

2.0/5
20 reviews

"Rooms could be cleaner."

Comfort

2.0/5
16 reviews

"Room sizes are okay, but below average comfort and beds."

Room

1.7/5
52 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms." Average sized rooms. Shower can be a problem.

Rated 3.3/5 based on reviews from solo travelers.

"Terrific location."

Location

4.8/5
22 reviews

"Great location."

Breakfast

3.2/5
8 reviews

"Breakfast is average."

Value

3.1/5
10 reviews

"Fairly good value for money."

Room

2.5/5
31 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms." Average sized rooms.

Cleanliness

2.1/5
8 reviews

"Rooms could be cleaner."

Service

1.9/5
30 reviews

"Generally poor but acceptably friendly service."

WiFi

1.5/5
5 reviews

"Wifi quality could be improved."

Rated 3.1/5 based on reviews from couples.

"Pleasant entrance area."

Location

4.7/5
19 reviews

"Great location."

Breakfast

2.9/5
5 reviews

"Breakfast is average."

Service

2.6/5
20 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

1.9/5
22 reviews

"Not very comfortable, with poor beds."

Cleanliness

1.8/5
15 reviews

"Rooms could be cleaner."

Room

1.7/5
34 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Rated 3.1/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
11 reviews

"Great location."

Breakfast

3.1/5
5 reviews

"Breakfast is average."

Service

2.4/5
17 reviews

"Complaints about reception service. Service is relatively friendly."

Vibe

1.9/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.9/5
18 reviews

"Rooms need regular maintenance. Great view."

Rated 3.2/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
5 reviews

"Great location."

Pool

4.4/5
5 reviews

"Great pool."

Breakfast

3.3/5
8 reviews

"Breakfast is average."

Service

2.6/5
6 reviews

"Service is adequate."

Room

2.0/5
13 reviews

"Guests complain about the rooms and subpar beds."

Comfort

2.0/5
11 reviews

"Not very comfortable, with poor beds."

Rated 3.5/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
18 reviews

"Great location."

Breakfast

3.5/5
11 reviews

"Tasty breakfast."

Service

2.6/5
15 reviews

"Service is relatively friendly."

Room

2.1/5
23 reviews

"Poorly maintained and cleaned, moderate-sized rooms with low rated bathrooms."

Vibe

1.9/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.1/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
15 reviews

"Great location."

Value

3.8/5
9 reviews

"Best value for money."

Service

2.9/5
9 reviews

"Service is relatively friendly."

Room

2.2/5
17 reviews

"Room needs to be improved."

Comfort

2.2/5
8 reviews

"More comfort would be nice."

Vibe

1.9/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.4/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
6 reviews

"Great location."

Value

3.5/5
5 reviews

"Best value for money."

Service

2.4/5
7 reviews

"Service could be improved."

Room

1.9/5
9 reviews

"Room needs to be improved."

Rated 3.3/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
12 reviews

"Great location."

Cleanliness

2.2/5
6 reviews

"Rooms could be cleaner."

Room

2.0/5
12 reviews

"Rooms could be cleaner."

Comfort

2.0/5
6 reviews

"More comfort would be nice."

Vibe

1.9/5
6 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.5/5
39 reviews

"Good location, close to public transport. Accessible parking."

Food

3.7/5
25 reviews

"Delicious food."

Breakfast

3.4/5
7 reviews

"Breakfast is average."

Service

2.6/5
35 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Vibe

2.5/5
30 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Luxurious Hotel.

Room

2.5/5
50 reviews

"Untidy rooms, with poor A/C, beds and bathrooms. Average sized rooms."

Cleanliness

2.4/5
21 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Comfort

1.8/5
30 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.4/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.8/5
19 reviews

"Great location."

Service

2.6/5
12 reviews

"Service is adequate."

Cleanliness

2.0/5
9 reviews

"Rooms could be cleaner."

Vibe

2.0/5
12 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.9/5
27 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Rated 3.2/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Great pool. Great location."

Location

4.5/5
105 reviews

"Great location. Close to public transport and the train." Near to the city centre with good shopping options nearby.

Wellness

4.3/5
7 reviews

"Great wellness & sports facilities."

Pool

4.3/5
10 reviews

"Great pool."

Breakfast

3.5/5
16 reviews

"Tasty breakfast."

Service

2.4/5
79 reviews

"Unprofessional service, with poor housekeeping and reception." Service is relatively friendly.

Vibe

2.3/5
57 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Pleasant entrance area.

Room

2.1/5
124 reviews

"Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C." Shower can be a problem. Decent views and room sizes.

Cleanliness

2.1/5
17 reviews

"Rooms could be cleaner."