3.3
Poor

Summary of 9,646 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.3/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

3.9/5
1687 reviews

"Good location, close to public transport." Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.

Service

3.1/5
1763 reviews

"Average professionalism from poor housekeeping staff and mediocre reception." Pool, beach and restaurant service is efficient and friendly. Shuttle service can be an issue. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized. Concierge service could be more helpful.

WiFi

2.5/5
103 reviews

"WiFi is good value. Wifi quality could be improved."

Value

2.4/5
907 reviews

"Value for money could be better. Pricey breakfast and dining." Free internet. Beverages could be cheaper.

Breakfast

2.2/5
268 reviews

"Some complaints about quality and price of breakfast."

Beach

2.2/5
7 reviews

"Beach is not so nice."

Amenities

1.9/5
1420 reviews

"Outdated facilities, not accessible for those with handicaps." Entrance area is ok. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities. Nice kids facilities.

Room

1.8/5
3523 reviews

"Lovely view, although rooms are small, old and poorly cleaned." Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem. Acceptable minibar.

Cleanliness

1.1/5
1942 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

Rated 3.1/5 based on reviews from families.

"Good location."

Location

3.8/5
400 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great.

Service

2.6/5
409 reviews

"The service was acceptably friendly and professional, with decent reception staff." Housekeeping can be a problem. Shuttle service can be an issue. Good restaurant service. Hotel security can be an issue. Booking process should be better organized.

Value

2.2/5
268 reviews

"Value for money could be better. Pricey breakfast and dining."

Breakfast

2.0/5
70 reviews

"Some complaints about quality and price of breakfast."

Amenities

1.9/5
400 reviews

"Good kids facilities but outdated. Entrance area is ok." Elevator in need of updating.

Comfort

1.6/5
322 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

WiFi

1.6/5
27 reviews

"Wifi quality could be improved."

Room

1.4/5
895 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Great views from small rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem. Acceptable minibar.

Cleanliness

0.8/5
552 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 3.4/5 based on reviews from couples.

"Good restaurants & bars in the area."

Bar

3.8/5
23 reviews

"Bar is awesome. Good bar service."

Location

3.8/5
141 reviews

"Great location. Pricey, inconvenient parking." Great sightseeing, restaurants and shopping nearby.

Service

3.2/5
126 reviews

"Average professionalism from poor housekeeping staff and mediocre reception." Service and bar service are friendly. Shuttle service can be an issue. Room service could have been improved.

Breakfast

2.5/5
29 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.1/5
86 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Room

2.1/5
276 reviews

"Untidy, outdated rooms with bad TV's and A/C." Room maintenance is lacking, as are beds, kitchenettes and furnishings. Small rooms and poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

Value

1.8/5
95 reviews

"Value for money could be better. Pricey breakfast and dining."

Cleanliness

1.1/5
126 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Rated 3.4/5 based on reviews from solo travelers.

"Good location."

Location

3.8/5
33 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.1/5
29 reviews

"Service is average, but very friendly."

Room

2.3/5
49 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Beds are OK, as is the room size, but A/C and furnishings are lacking.

Value

2.2/5
21 reviews

"Value for money could be better."

Amenities

1.9/5
19 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

Cleanliness

0.9/5
20 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.2/5 based on reviews from business travelers.

"Good location."

Location

3.8/5
11 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.0/5
21 reviews

"Friendly service and acceptable reception."

Value

2.1/5
10 reviews

"Value for money could be better."

Amenities

1.8/5
15 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Room

1.4/5
47 reviews

"Older, poorly cleaned and maintained rooms with especially untidy bathrooms."

Cleanliness

0.8/5
33 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.4/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

4.0/5
28 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Service

3.0/5
21 reviews

"Service is average, but very friendly. Shuttle service can be an issue."

Comfort

2.5/5
25 reviews

"Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking."

Value

2.4/5
19 reviews

"Value for money could be better. High priced breakfast."

Breakfast

2.1/5
9 reviews

"Some complaints about quality and price of breakfast."

Room

2.1/5
48 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Reasonably-sized, old rooms with poor furniture but ok beds.

Amenities

1.9/5
10 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.2/5
21 reviews

"Bathrooms and rooms are untidy."

Rated 3.3/5 based on reviews from families.

"Great location."

Location

3.8/5
5 reviews

"Great location."

Value

2.5/5
5 reviews

"Value for money could be better."

Room

1.2/5
9 reviews

"Room needs to be improved."

Cleanliness

1.1/5
5 reviews

"Could use a good cleaning."

Rated 3.0/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

3.9/5
1403 reviews

"Good location, close to public transport." Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

Service

3.2/5
1472 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Shuttle service can be an issue. Great service at restaurant and pool, and excellent bar tenders. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized.

Value

2.4/5
748 reviews

"Value for money could be better. Acceptable breakfast prices." Food and beverages are pricey. Free internet.

WiFi

2.4/5
81 reviews

"Wifi quality could be improved. Free internet."

Breakfast

2.2/5
191 reviews

"Breakfast is reasonably priced, but not exceptional."

Comfort

2.0/5
1151 reviews

"Rooms with complaints about size, comfort, and A/C." A bit too noisy and some complaints about the size of the bathrooms.

Amenities

1.9/5
1255 reviews

"Facilities in need of refurbishment." Poorly reviewed entrance area and poor handicap accessibility. Elevator in need of updating. Nice grounds with great facilities for kids. Architecture not so nice. Adequate meeting & event facilities.

Beach

1.9/5
5 reviews

"Beach is not so nice."

Room

1.8/5
2996 reviews

"Poorly cleaned, old, tiny rooms with inadequate A/C." Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.

Cleanliness

1.1/5
1708 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

Rated 2.9/5 based on reviews from families.

"Good accessibility by car. Stylish hotel."

Location

3.7/5
337 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great.

Service

2.7/5
358 reviews

"Relatively friendly and professional service." Complaints about housekeeping and reception. Shuttle service can be an issue. Good restaurant service. Hotel security can be an issue. Booking process should be better organized.

Value

2.2/5
225 reviews

"Value for money could be better. Pricey breakfast and dining."

Amenities

1.9/5
363 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Nice kids facilities.

Breakfast

1.9/5
52 reviews

"Some complaints about quality and price of breakfast."

WiFi

1.6/5
21 reviews

"Wifi quality could be improved."

Comfort

1.5/5
284 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

1.3/5
777 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Great views from small rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

0.8/5
491 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 3.2/5 based on reviews from couples.

"Good bar service."

Bar

3.9/5
22 reviews

"Bar is awesome. Good bar service."

Location

3.8/5
119 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Pricey, inconvenient parking.

Service

3.5/5
106 reviews

"Reception and service are alright." Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Room service could have been improved. Shuttle service can be an issue.

Breakfast

2.4/5
21 reviews

"Some complaints about quality and price of breakfast."

Amenities

2.2/5
74 reviews

"Outdated facilities with a decent entrance area." Elevator in need of updating.

Room

2.0/5
235 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Okay-sized rooms with good views. Shower can be a problem.

Value

1.9/5
74 reviews

"Value for money could be better. High priced breakfast."

Cleanliness

1.3/5
109 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Rated 3.4/5 based on reviews from solo travelers.

"Good location."

Location

3.8/5
30 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.1/5
27 reviews

"Service is average, but very friendly."

Value

2.2/5
21 reviews

"Value for money could be better."

Room

2.2/5
45 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Beds are OK, as is the room size, but A/C and furnishings are lacking.

Amenities

1.9/5
18 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

Cleanliness

0.9/5
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 2.9/5 based on reviews from business travelers.

"Good location."

Location

3.8/5
9 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.0/5
18 reviews

"Friendly service and acceptable reception."

Value

2.1/5
9 reviews

"Value for money could be better."

Amenities

1.8/5
14 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Room

1.4/5
43 reviews

"Older, poorly cleaned and maintained rooms with especially untidy bathrooms."

Cleanliness

0.8/5
31 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.3/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

4.0/5
30 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.0/5
47 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Room

2.3/5
89 reviews

"Poorly cleaned, old rooms and bathrooms, and insufficient A/C." Poorly maintained but reasonably sized rooms with okay beds and subpar furniture. Shower can be a problem.

Breakfast

2.0/5
9 reviews

"Breakfast can be improved."

Amenities

1.9/5
23 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Vibe

1.6/5
34 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

WiFi

1.5/5
5 reviews

"Wifi quality could be improved."

Cleanliness

1.1/5
30 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.1/5 based on reviews from families.

"Great location. Friendly service."

Location

4.0/5
7 reviews

"Great location."

Service

2.9/5
8 reviews

"Service is adequate."

Comfort

1.9/5
10 reviews

"Uncomfortable, cramped rooms, with poor beds."

Room

1.5/5
19 reviews

"Rooms described as small and outdated, with poorly reviewed beds."

Cleanliness

1.0/5
6 reviews

"Rooms could be cleaner."

Rated 3.5/5 based on reviews from couples.

""

Room

1.6/5
9 reviews

"Room needs to be improved."

Rated 3.1/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

4.2/5
26 reviews

"Good location with shopping nearby but poor access to parking."

Service

3.1/5
19 reviews

"Service is average, but very friendly."

Amenities

2.1/5
12 reviews

"Amenities are not the best. Pleasant hotel grounds."

Room

1.9/5
44 reviews

"Older, poorly cleaned and maintained rooms with especially untidy bathrooms." Average-sized rooms with alright beds.

Cleanliness

0.9/5
22 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 2.8/5 based on reviews from couples.

""

Room

1.3/5
7 reviews

"Room needs to be improved."

Cleanliness

0.8/5
5 reviews

"Could use a good cleaning."

Rated 3.3/5 based on reviews from families.

"Great location."

Location

4.0/5
5 reviews

"Great location."

Room

1.9/5
11 reviews

"Rooms in need of an update."

Vibe

1.7/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

1.1/5
5 reviews

"Could use a good cleaning."

Rated 3.4/5 based on reviews from all travelers.

"Close to Starbucks. Beach is not so nice. Great location."

Location

4.0/5
171 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great.

Service

2.6/5
170 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Room service could have been improved.

Value

2.1/5
89 reviews

"Value for money could be better. High priced breakfast."

Breakfast

2.0/5
41 reviews

"Some complaints about quality and price of breakfast."

Room

1.9/5
280 reviews

"Old, poorly cleaned rooms and bathrooms, with bad TV's." Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Shower can be a problem.

Amenities

1.8/5
102 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

WiFi

1.6/5
9 reviews

"Wifi quality could be improved."

Vibe

1.4/5
86 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

0.9/5
134 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.3/5 based on reviews from families.

"Great shopping."

Location

3.9/5
40 reviews

"Great location. Pricey, inconvenient parking."

Service

2.8/5
34 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Breakfast

2.2/5
8 reviews

"Some complaints about quality and price of breakfast."

Value

2.1/5
29 reviews

"Value for money could be better. High priced breakfast."

Comfort

2.0/5
21 reviews

"Fair sized rooms, though noisy and uncomfortable."

Amenities

1.9/5
27 reviews

"Outdated facilities with a decent entrance area."

Vibe

1.4/5
21 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is ok.

Room

1.3/5
66 reviews

"Acceptably sized but poorly cleaned rooms and bathrooms." Old, inadequately maintained rooms with subpar TV's.

Cleanliness

1.0/5
40 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.6/5 based on reviews from couples.

"Friendly service."

Location

3.6/5
12 reviews

"Great location. Pricey, inconvenient parking."

Service

2.8/5
8 reviews

"Service is adequate."

Value

2.0/5
11 reviews

"Value for money could be better."

Amenities

1.8/5
6 reviews

"Hotel buildings could use some improvement."

Room

1.7/5
13 reviews

"Room needs to be improved."