2.6
Poor

Summary of 663 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 2.6/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.6/5
123 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

3.6/5
157 reviews

"Service and reception relatively professional and friendly but housekeeping is not great."

WiFi

3.2/5
21 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

1.6/5
119 reviews

"Rooms could be cleaner. Clean bathroom." Hotel facilities could use a good clean.

Room

1.6/5
311 reviews

"Small, outdated rooms in need of better maintenance." Badly cleaned rooms and uncomfortable beds and furniture. Small but clean bathrooms. Shower can be a problem. Substandard bathrooms, televisions, and air conditioning.

Breakfast

1.4/5
74 reviews

"Breakfast can be improved."

Food

0.9/5
20 reviews

"Dining experience could be nicer."

Comfort

0.8/5
207 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Amenities

0.7/5
58 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Architecture not so nice.

Rated 2.4/5 based on reviews from families.

"Terrific location."

Location

4.7/5
23 reviews

"Good location, close to public transport."

Service

3.5/5
28 reviews

"Service is average, but very friendly."

Cleanliness

1.4/5
21 reviews

"Rooms could be cleaner. Clean bathroom."

Room

1.3/5
55 reviews

"Small, poorly-maintained rooms with inadequate A/C." Badly cleaned rooms and uncomfortable beds and furniture. Clean but generally poor bathrooms. Shower can be a problem.

Breakfast

1.2/5
16 reviews

"Breakfast can be improved."

Food

1.1/5
8 reviews

"Food could be better."

Comfort

0.8/5
40 reviews

"Small rooms, lacking comfort, with subpar beds and A/C."

Amenities

0.6/5
11 reviews

"Hotel buildings could use some improvement."

Rated 2.5/5 based on reviews from couples.

"Clean bathroom."

Location

4.7/5
25 reviews

"Good location, close to public transport."

Service

3.6/5
24 reviews

"Friendly service."

Cleanliness

1.6/5
23 reviews

"Rooms could be cleaner. Clean bathroom."

Breakfast

1.6/5
16 reviews

"Breakfast can be improved."

Room

1.4/5
53 reviews

"Poorly maintained and cleaned rooms." Cramped rooms with bad beds and substandard A/C. Clean but generally poor bathrooms. Shower can be a problem.

Comfort

0.8/5
42 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Amenities

0.6/5
5 reviews

"Hotel buildings could use some improvement."

Rated 2.7/5 based on reviews from solo travelers.

"Great reception."

Location

4.5/5
16 reviews

"Good location, close to public transport."

Service

3.8/5
23 reviews

"Great service, especially at reception."

Vibe

1.8/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.8/5
47 reviews

"Rooms are small and poorly cleaned and maintained with uncomfortable beds." Clean but generally poor bathrooms. Shower can be a problem.

Cleanliness

1.6/5
19 reviews

"Rooms could be cleaner. Clean bathroom."

Breakfast

1.4/5
9 reviews

"Breakfast can be improved."

Comfort

0.9/5
25 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

0.8/5
15 reviews

"Hotel buildings could use some improvement."

Rated 2.3/5 based on reviews from business travelers.

"Friendly service. Fantastic service."

Location

4.6/5
5 reviews

"Great location."

Service

3.4/5
8 reviews

"Service is average, but very friendly."

Cleanliness

1.7/5
6 reviews

"Rooms could be cleaner."

Room

1.4/5
16 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Comfort

0.8/5
10 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 2.5/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.7/5
10 reviews

"Good location, close to public transport."

Service

3.7/5
9 reviews

"Fantastic service."

Cleanliness

1.4/5
11 reviews

"Rooms could be cleaner."

Breakfast

1.4/5
8 reviews

"Breakfast can be improved."

Room

1.1/5
30 reviews

"Small rooms with below average bathrooms and poor maintenance." Badly cleaned rooms and uncomfortable beds and furniture. Shower can be a problem.

Comfort

0.7/5
20 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 2.5/5 based on reviews from families.

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Cleanliness

1.4/5
5 reviews

"Could use a good cleaning."

Room

1.2/5
9 reviews

"Small rooms with low rated bathrooms."

Comfort

0.8/5
6 reviews

"Small and uncomfortable rooms."

Rated 2.5/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.5/5
58 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.7/5
105 reviews

"Adequately professional and very friendly service with good reception."

WiFi

3.2/5
15 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

1.9/5
70 reviews

"Rooms could be cleaner. Clean bathroom." Hotel facilities could use a good clean.

Room

1.8/5
177 reviews

"Poorly maintained, little room with inadequate air conditioners and televisions." Furnishings leave something to be desired, as does the cleanliness of the rooms. Clean but generally poor bathrooms. Shower can be a problem.

Breakfast

1.4/5
33 reviews

"Breakfast can be improved."

Comfort

0.9/5
110 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Food

0.8/5
6 reviews

"Food could be better."

Amenities

0.8/5
41 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Architecture not so nice.

Rated 2.2/5 based on reviews from families.

"Terrific location."

Location

4.7/5
13 reviews

"Great location."

Service

3.5/5
20 reviews

"Service is average, but very friendly."

Cleanliness

1.6/5
12 reviews

"Rooms could be cleaner. Clean bathroom."

Room

1.2/5
32 reviews

"Rooms are small and poorly cleaned and maintained with uncomfortable beds." Clean but generally poor bathrooms. Shower can be a problem.

Breakfast

1.2/5
7 reviews

"Breakfast can be improved."

Comfort

0.8/5
24 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

0.6/5
10 reviews

"Hotel buildings could use some improvement."

Rated 2.8/5 based on reviews from solo travelers.

"Great reception."

Location

4.5/5
6 reviews

"Great location."

Service

3.7/5
16 reviews

"Friendly service and great reception."

Vibe

1.8/5
5 reviews

"Vibe is not too good."

Room

1.8/5
31 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Cleanliness

1.6/5
12 reviews

"Rooms could be cleaner."

Comfort

0.9/5
15 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

0.8/5
9 reviews

"Hotel buildings could use some improvement."

Rated 2.5/5 based on reviews from couples.

"Clean bathroom. Great reception."

Location

4.7/5
9 reviews

"Great location."

Service

3.6/5
15 reviews

"Friendly service."

Breakfast

1.7/5
6 reviews

"Breakfast can be improved."

Cleanliness

1.6/5
12 reviews

"Rooms could be cleaner. Clean bathroom."

Room

1.4/5
26 reviews

"Rooms are small and poorly cleaned and maintained with uncomfortable beds." Clean but generally poor bathrooms.

Comfort

0.8/5
18 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 2.2/5 based on reviews from business travelers.

"Friendly service."

Service

3.4/5
8 reviews

"Service is average, but very friendly."

Cleanliness

1.8/5
5 reviews

"Rooms could be cleaner."

Room

1.4/5
14 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Comfort

0.8/5
10 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 2.4/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Room

1.1/5
7 reviews

"Room needs to be improved."

Comfort

0.9/5
5 reviews

"More comfort would be nice."

Rated 2.0/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.6/5
13 reviews

"Good location, close to public transport."

Service

3.8/5
8 reviews

"Fantastic service."

Vibe

1.8/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Breakfast

1.6/5
6 reviews

"Breakfast can be improved."

Cleanliness

1.4/5
9 reviews

"Rooms could be cleaner."

Room

1.1/5
22 reviews

"Poorly maintained and cleaned rooms." Small rooms with complaints about beds and bathrooms.

Comfort

0.7/5
19 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 2.3/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.7/5
20 reviews

"Good location, close to public transport."

Service

3.3/5
18 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Cleanliness

1.6/5
16 reviews

"Rooms could be cleaner. Clean bathroom."

Room

1.5/5
36 reviews

"Poorly maintained and cleaned rooms." Small rooms with substandard furnishing. Clean but generally poor bathrooms.

Breakfast

1.2/5
14 reviews

"Breakfast can be improved."

Comfort

0.8/5
27 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 2.4/5 based on reviews from couples.

"Great location."

Location

4.5/5
7 reviews

"Great location."

Service

3.5/5
7 reviews

"Fantastic service."

Cleanliness

1.6/5
5 reviews

"Rooms could be cleaner."

Room

1.3/5
10 reviews

"Poor beds in rooms needing some cleaning."

Breakfast

1.3/5
5 reviews

"Breakfast can be improved."

Comfort

0.9/5
8 reviews

"Not very comfortable, with poor beds."

Rated 2.5/5 based on reviews from all travelers.

"Close to Central London. Close to restaurants, bars and public transportation. Room needs to be improved."

Location

4.6/5
11 reviews

"Good location, close to public transport."

Service

3.5/5
6 reviews

"Fantastic service."

Cleanliness

1.6/5
6 reviews

"Could use a good cleaning."

Breakfast

1.3/5
6 reviews

"Breakfast can be improved."

Room

1.2/5
22 reviews

"Small rooms with complaints about beds and bathrooms."

Comfort

0.8/5
16 reviews

"Uncomfortable, cramped rooms, with poor beds."

Amenities

0.6/5
6 reviews

"Hotel buildings could use some improvement."

Rated 2.5/5 based on reviews from couples.

"Great location."

Room

1.1/5
10 reviews

"Rooms could be larger."

Comfort

0.8/5
9 reviews

"Small and uncomfortable rooms."