3.7
Good

Summary of 2,127 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
435 reviews

Great location somewhat accessible by car. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping.

Service

4.0/5
634 reviews

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Room service could have been improved. Booking process is sufficient.

Breakfast

3.1/5
247 reviews

Breakfast is decent but expensive.

Cleanliness

2.8/5
298 reviews

Cleanliness is lacking in rooms and bathrooms.

Room

2.4/5
882 reviews

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

Value

2.3/5
112 reviews

Value for money could be better. High priced breakfast.

Vibe

2.1/5
133 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Luxury hotel. Suitable for solo travelers. Nice for romantic trips.

Comfort

2.1/5
506 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

WiFi

1.6/5
22 reviews

Wifi quality could be improved.

Amenities

1.4/5
131 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities can be a problem.

Food

0.8/5
97 reviews

Poor dining experience with uninteresting menus and bad side dishes. Guests disliked the pork dishes, desserts, and fruits. Snacks are ok.

Bar

0.6/5
55 reviews

Bar could improve.

Rated 3.5/5 based on reviews from couples.

Great shopping. Train station is close.

Location

4.8/5
117 reviews

Great location somewhat accessible by car. Close to public transport and the train. Good shopping and sightseeing.

Service

4.0/5
169 reviews

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great.

Breakfast

3.0/5
66 reviews

Breakfast is average.

Cleanliness

2.8/5
65 reviews

Cleanliness is lacking in rooms and bathrooms.

Value

2.4/5
24 reviews

Value for money could be better.

Room

2.3/5
233 reviews

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

Comfort

2.2/5
136 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Vibe

2.0/5
38 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

Amenities

1.4/5
33 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Food

1.1/5
30 reviews

Food could be better.

Bar

0.6/5
19 reviews

Bar could improve.

Rated 3.4/5 based on reviews from business travelers.

Terrific location. Great service.

Location

4.7/5
65 reviews

Great location.

Service

4.0/5
121 reviews

Friendly service with great reception but subpar housekeeping.

Breakfast

3.5/5
36 reviews

Tasty breakfast.

Cleanliness

2.8/5
62 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

2.3/5
172 reviews

Badly maintained rooms with poor air conditioning, televisions, and furniture. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

2.1/5
14 reviews

Value for money could be better.

Vibe

2.1/5
25 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain.

Comfort

1.6/5
86 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Amenities

1.4/5
29 reviews

Facilities in need of refurbishment. Architecture not so nice.

WiFi

0.9/5
5 reviews

Complaints about WiFi.

Food

0.8/5
13 reviews

Food could be better.

Bar

0.4/5
8 reviews

Bar could improve.

Rated 3.7/5 based on reviews from families.

Good restaurants & bars in the area.

Location

4.9/5
53 reviews

Good location, close to public transport.

Service

4.2/5
102 reviews

Efficient, friendly service with a nice reception.

Breakfast

3.4/5
33 reviews

Breakfast is average.

Cleanliness

2.8/5
30 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

Value

2.1/5
12 reviews

Value for money could be better.

Comfort

2.1/5
56 reviews

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

Room

2.0/5
110 reviews

Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Vibe

1.6/5
16 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.2/5
16 reviews

Hotel buildings could use some improvement.

Food

0.8/5
13 reviews

Food could be better.

Bar

0.5/5
6 reviews

Bar could improve.

Rated 3.7/5 based on reviews from solo travelers.

Train station is close. Great shopping.

Location

4.8/5
42 reviews

Good location, close to public transport.

Service

4.0/5
64 reviews

Friendly service and great reception.

Room

3.1/5
104 reviews

Acceptably clean, but old and small, rooms, and poor A/C. Rooms are run down with bad furniture and TVs and filthy bathrooms. Shower can be a problem.

Cleanliness

2.9/5
48 reviews

Cleanliness is lacking in rooms and bathrooms.

Breakfast

2.8/5
29 reviews

Breakfast is average.

Value

2.5/5
15 reviews

Value for money could be better.

Vibe

1.9/5
17 reviews

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

Amenities

1.4/5
15 reviews

Hotel buildings could use some improvement. Architecture not so nice.

Food

0.9/5
10 reviews

Food could be better.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
32 reviews

Great location with excellent sightseeing. Close to public transport.

Service

4.2/5
52 reviews

Professional service and good reception.

Breakfast

3.0/5
24 reviews

Breakfast is average.

Cleanliness

2.5/5
24 reviews

Buildings are reasonably clean, but less well kept up rooms.

Comfort

2.3/5
44 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

Value

2.2/5
6 reviews

Value for money could be better.

Room

2.0/5
76 reviews

Inadequately cleaned and maintained rooms and bathrooms. Small, old rooms with average beds and substandard furniture. Shower can be a problem.

Vibe

1.7/5
18 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.4/5
10 reviews

Hotel buildings could use some improvement.

Food

0.6/5
10 reviews

Food could be better. Bad side dishes.

Rated 3.5/5 based on reviews from couples.

Wonderful sightseeing.

Location

4.8/5
8 reviews

Great location.

Service

4.2/5
15 reviews

Efficient, friendly service with a nice reception.

Breakfast

3.1/5
8 reviews

Breakfast is average.

Cleanliness

2.7/5
5 reviews

Quite clean.

Comfort

2.4/5
11 reviews

Okay beds but not comfortable overall.

Room

2.4/5
20 reviews

Rooms are subpar, but beds are decent.

Vibe

1.8/5
7 reviews

Vibe is not too good.

Rated 3.4/5 based on reviews from families.

Terrific location. Great service.

Location

4.8/5
6 reviews

Great location.

Service

4.2/5
9 reviews

Friendly service.

Comfort

2.1/5
12 reviews

Uncomfortable, small rooms, with decent beds.

Room

1.9/5
16 reviews

Poorly-maintained, small rooms with mediocre bathrooms and beds.

Rated 3.4/5 based on reviews from business travelers.

Professional service. Great reception.

Location

4.8/5
5 reviews

Great location.

Service

4.2/5
6 reviews

Fantastic service.

Room

2.4/5
10 reviews

Room needs to be improved.

Comfort

2.0/5
5 reviews

More comfort would be nice.

Rated 3.6/5 based on reviews from solo travelers.

Fantastic service.

Service

4.1/5
6 reviews

Fantastic service.

Cleanliness

3.0/5
5 reviews

Quite clean.

Room

2.4/5
7 reviews

Room needs to be improved.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
359 reviews

Great location somewhat accessible by car. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping.

Service

4.0/5
546 reviews

Reception and restaurant service are professional and friendly. Housekeeping and management are lacking.

Breakfast

3.2/5
195 reviews

Breakfast is decent but expensive.

Cleanliness

3.0/5
257 reviews

Cleanliness is lacking in rooms and bathrooms.

Room

2.5/5
754 reviews

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

Value

2.4/5
93 reviews

Value for money could be better. High priced breakfast.

Vibe

2.2/5
104 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain.

Comfort

2.1/5
427 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Amenities

1.4/5
106 reviews

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating. Handicap accessible facilities can be a problem.

Food

1.1/5
81 reviews

Poor dining experience with uninteresting menus and bad side dishes. Bad desserts & fruits. Snacks are ok.

WiFi

0.8/5
16 reviews

Wifi quality could be improved.

Bar

0.4/5
52 reviews

Bar could improve.

Rated 3.4/5 based on reviews from couples.

Terrific location. Good service.

Location

4.8/5
103 reviews

Great location with excellent sightseeing. Close to public transport and the train. Reasonably accessible by car.

Service

4.0/5
148 reviews

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great.

Breakfast

3.0/5
56 reviews

Breakfast is average.

Cleanliness

2.9/5
58 reviews

Room cleanliness is acceptable.

Value

2.4/5
22 reviews

Value for money could be better.

Room

2.2/5
206 reviews

Old rooms could use maintenance, with small bathrooms. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

Vibe

2.0/5
29 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Comfort

2.0/5
121 reviews

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

Amenities

1.3/5
28 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Food

1.1/5
25 reviews

Food could be better.

Bar

0.5/5
17 reviews

Bar could improve.

Rated 3.2/5 based on reviews from business travelers.

Terrific location. Good service.

Location

4.7/5
54 reviews

Great location.

Service

4.0/5
108 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

3.5/5
32 reviews

Breakfast is average.

Cleanliness

2.7/5
57 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

2.2/5
153 reviews

Badly maintained rooms with poor air conditioning, televisions, and furniture. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

2.1/5
13 reviews

Value for money could be better.

Vibe

2.0/5
21 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Comfort

1.7/5
73 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Amenities

1.3/5
22 reviews

Hotel buildings could use some improvement.

WiFi

0.9/5
5 reviews

Complaints about WiFi.

Food

0.8/5
11 reviews

Food could be better.

Bar

0.4/5
8 reviews

Bar could improve.

Rated 3.5/5 based on reviews from families.

Good restaurants & bars in the area. Great reception.

Location

4.8/5
41 reviews

Good location, close to public transport.

Service

4.3/5
86 reviews

Efficient, friendly service with a nice reception.

Breakfast

3.3/5
27 reviews

Breakfast is average.

Cleanliness

3.0/5
26 reviews

Room cleanliness is acceptable.

Room

2.2/5
88 reviews

Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Value

2.1/5
11 reviews

Value for money could be better.

Comfort

2.1/5
44 reviews

Guests complained about room size, comfort, beds, and A/C.

Vibe

1.7/5
12 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.4/5
12 reviews

Hotel buildings could use some improvement.

Food

0.9/5
12 reviews

Food could be better.

Bar

0.5/5
5 reviews

Bar could improve.

Rated 3.5/5 based on reviews from solo travelers.

Great shopping. Train station is close.

Location

4.8/5
38 reviews

Good location, close to public transport.

Service

4.0/5
57 reviews

Friendly service and great reception.

Room

3.0/5
93 reviews

Rooms are moderately clean, but a bit small and poorly-maintained. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem.

Breakfast

2.9/5
28 reviews

Breakfast is average.

Cleanliness

2.8/5
40 reviews

Cleanliness is lacking in rooms and bathrooms.

Value

2.5/5
10 reviews

Fairly good value for money.

Vibe

1.7/5
16 reviews

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

Amenities

1.4/5
15 reviews

Hotel buildings could use some improvement. Architecture not so nice.

Food

1.0/5
9 reviews

Food could be better.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
9 reviews

Great location.

Breakfast

3.3/5
5 reviews

Breakfast is average.

Cleanliness

2.5/5
6 reviews

Room cleanliness is acceptable.

Room

1.9/5
13 reviews

Rooms and bathrooms are clean enough, but still lacking.

Comfort

1.9/5
5 reviews

More comfort would be nice.

Rated 3.8/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
9 reviews

Great location.

Service

4.0/5
10 reviews

Friendly service.

Breakfast

3.1/5
8 reviews

Breakfast is average.

Comfort

2.4/5
5 reviews

More comfort would be nice.

Room

2.0/5
7 reviews

Room needs to be improved.

Rated 3.8/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
5 reviews

Great location.

Rated 3.5/5 based on reviews from all travelers.

Fair luxury hotel. Close to Holborn. Good for sightseeing with access to public transportation.

Location

4.8/5
9 reviews

Great location.

Service

4.0/5
8 reviews

Fantastic service.

Breakfast

3.2/5
5 reviews

Breakfast is average.

Comfort

1.9/5
11 reviews

Okay beds but not comfortable overall.

Room

1.8/5
12 reviews

Rooms are subpar, but beds are decent.