3.9
Good

Summary of 11,513 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
1530 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Convenient car access and well-priced parking.

WiFi

4.5/5
35 reviews

"Good wifi quality."

Room

3.3/5
1762 reviews

"Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C." Large rooms with great views and nice kitchenettes. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Value

3.3/5
410 reviews

"Fairly good value for money. Fair breakfast prices." Normally priced food.

Service

3.2/5
2079 reviews

"Service professional and warm with good management and housekeeping." Bad service from reception and mediocre waitstaff. Room service is average. Great concierge service. Booking process is sufficient. Shuttle service can be an issue. Good laundry service. Hotel security can be an issue. Tour guide could be nicer.

Vibe

2.9/5
495 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel. Great for a wellness holiday. Awesome for families. Good for business people.

Breakfast

2.8/5
700 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

2.5/5
574 reviews

"Rooms and pool are acceptably clean." Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

Bar

2.4/5
41 reviews

"Poor bar with subpar drinks."

Amenities

2.2/5
540 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Elevator in need of updating. Adequate meeting & event facilities. Unspectacular architecture. Smoking area is ok.

Rated 3.8/5 based on reviews from families.

"Good accessibility by car. Yummy vegetarian & vegan dishes."

Location

4.8/5
204 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car accessibility, and close to public transport.

Room

3.2/5
340 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

Service

3.1/5
409 reviews

"Service is relatively friendly." Guests complain about reception staff and management. Service acceptably professional, with acceptable housekeeping and decent restaurant service. Concierge service is average. Room service is average. Booking process is sufficient. Shuttle service can be an issue.

Breakfast

2.7/5
140 reviews

"Affordable, fairly tasty breakfasts."

Vibe

2.6/5
75 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

2.5/5
110 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Amenities

2.1/5
105 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 3.8/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.7/5
95 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great.

Value

3.4/5
25 reviews

"Fairly good value for money."

Room

3.2/5
159 reviews

"Big rooms with great beds and views, acceptably clean." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Service

3.2/5
199 reviews

"So-so management, housekeeping, and service professionalism." Service is welcoming but the reception is subpar.

Food

3.0/5
37 reviews

"Decent food and menu. Bad desserts & fruits."

Vibe

2.8/5
48 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel.

Cleanliness

2.4/5
52 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Breakfast

2.4/5
61 reviews

"Breakfast can be improved."

Bar

2.2/5
8 reviews

"Bar could improve."

Amenities

1.8/5
41 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Unspectacular architecture. Adequate meeting & event facilities.

Rated 3.6/5 based on reviews from business travelers.

"Good wifi quality. Good internet service."

Location

4.8/5
75 reviews

"Great location near shopping and public transport."

Service

3.2/5
199 reviews

"Friendly, somewhat professional service and OK housekeeping." Guests complain about reception staff and management. Great concierge service.

Food

3.1/5
41 reviews

"Dining experience could be nicer."

Room

2.6/5
178 reviews

"Well-sized, typical rooms with mediocre beds." Guests complain about cleanliness, maintenance, and A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Cleanliness

2.4/5
65 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

2.4/5
73 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Rooms are spacious with standard beds.

Vibe

2.3/5
46 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

2.1/5
74 reviews

"Breakfast can be improved."

Bar

2.1/5
5 reviews

"Bar could improve."

Amenities

1.9/5
52 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 3.7/5 based on reviews from solo travelers.

"Great shopping."

Location

4.8/5
28 reviews

"Great location near shopping and public transport."

Service

3.4/5
55 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

3.4/5
46 reviews

"Rooms spacious and relatively clean, but bathrooms are below average."

Food

3.1/5
17 reviews

"Food is all right."

Value

2.9/5
9 reviews

"Fairly good value for money."

Breakfast

2.8/5
13 reviews

"Breakfast is average."

Vibe

2.5/5
15 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

2.4/5
20 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Amenities

2.2/5
16 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 3.7/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
1379 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Convenient car access and well-priced parking.

WiFi

4.4/5
34 reviews

"Good wifi quality."

Room

3.3/5
1611 reviews

"Acceptably clean rooms, but needing maintenance with bad furniture." Large rooms with good kitchenettes, great views, and comfortable beds. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Value

3.2/5
363 reviews

"Fairly good value for money. Fair breakfast prices." Normally priced food.

Service

3.2/5
1979 reviews

"Service acceptably professional, with acceptable housekeeping and decent restaurant service." Friendly service, but poor management and reception. Room service is average. Great concierge service. Booking process is sufficient. Shuttle service can be an issue. Hotel security can be an issue. Good laundry service. Tour guide could be nicer.

Breakfast

2.8/5
640 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

2.5/5
530 reviews

"The bathrooms and dining area need some cleaning." Rooms and pool are acceptably clean. Hotel facilities could use a good clean.

Bar

2.3/5
38 reviews

"Poor bar with subpar drinks."

Amenities

2.2/5
499 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Elevator in need of updating. Adequate meeting & event facilities. Unspectacular architecture. Smoking area is ok.

Rated 3.6/5 based on reviews from families.

"Wonderful sightseeing. Good accessibility by car."

Location

4.8/5
186 reviews

"Great location with good access by car." Shopping, restaurants and bars in the area are great. Close to public transport.

Room

3.3/5
321 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

Service

3.1/5
397 reviews

"Service is relatively friendly." Guests complain about reception staff and management. Service acceptably professional, with acceptable housekeeping and decent restaurant service. Concierge service is average. Room service is average. Booking process is sufficient. Shuttle service can be an issue.

Breakfast

2.8/5
136 reviews

"Affordable, fairly tasty breakfasts."

Vibe

2.7/5
71 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

2.5/5
104 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Wellness

2.5/5
12 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Amenities

2.1/5
102 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 3.6/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.8/5
86 reviews

"Good location, close to public transport." Shopping, restaurants and bars in the area are great.

Value

3.4/5
24 reviews

"Fairly good value for money."

Room

3.2/5
154 reviews

"Big rooms with great beds and views, acceptably clean." Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

Service

3.1/5
193 reviews

"So-so management, housekeeping, and service professionalism." Service is welcoming but the reception is subpar.

Food

3.0/5
36 reviews

"Decent food and menu. Bad desserts & fruits."

Vibe

2.8/5
46 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel.

Breakfast

2.5/5
58 reviews

"Breakfast can be improved."

Cleanliness

2.4/5
50 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Bar

2.2/5
8 reviews

"Bar could improve."

Amenities

1.8/5
39 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Unspectacular architecture. Adequate meeting & event facilities.

Rated 3.4/5 based on reviews from business travelers.

"Good wifi quality. Good internet service."

Location

4.8/5
67 reviews

"Great location near shopping and public transport."

Service

3.3/5
192 reviews

"Service professionalism and housekeeping are average." Service is welcoming but the reception is subpar. Great concierge service.

Room

2.6/5
170 reviews

"Well-sized, typical rooms with mediocre beds." Guests complain about cleanliness, maintenance, and A/C. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

Comfort

2.5/5
68 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Rooms are spacious with standard beds.

Wellness

2.5/5
11 reviews

"Wellness & sports facilities could be improved. Average fitness area."

Cleanliness

2.4/5
64 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

2.2/5
44 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

2.1/5
72 reviews

"Breakfast can be improved."

Bar

2.1/5
5 reviews

"Bar could improve."

Amenities

1.9/5
50 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 3.5/5 based on reviews from solo travelers.

"Friendly service."

Location

4.8/5
23 reviews

"Great location."

Service

3.4/5
51 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

3.3/5
41 reviews

"Rooms spacious and relatively clean, but bathrooms are below average."

Food

3.0/5
15 reviews

"Food is all right."

Value

3.0/5
8 reviews

"Fairly good value for money."

Breakfast

2.8/5
11 reviews

"Breakfast is average."

Vibe

2.5/5
12 reviews

"Decent vibe."

Cleanliness

2.4/5
19 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Amenities

2.2/5
14 reviews

"Hotel buildings could use some improvement."

Rated 3.7/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Location

4.8/5
19 reviews

"Great location near lots of shopping."

Service

3.5/5
7 reviews

"Service is adequate."

Value

3.3/5
6 reviews

"Fairly good value for money."

Room

3.1/5
20 reviews

"Large, relatively tidy rooms but bathrooms are not great."

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Pool

3.0/5
6 reviews

"Ordinary pool."

Cleanliness

2.8/5
7 reviews

"Room cleanliness is acceptable."

Vibe

2.2/5
5 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Service

3.5/5
5 reviews

"Service is adequate."

Comfort

3.2/5
6 reviews

"Rooms are big and moderately comfortable."

Room

3.1/5
10 reviews

"Big, decent rooms."

Amenities

2.2/5
6 reviews

"Amenities are not the best."

Rated 4.2/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Location

4.4/5
48 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Food

3.5/5
19 reviews

"Delicious food."

Service

3.4/5
38 reviews

"Friendly, acceptably professional service."

Room

2.9/5
36 reviews

"Large, relatively tidy rooms but bathrooms are not great."

Breakfast

2.9/5
15 reviews

"Breakfast is average."

Vibe

2.5/5
16 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating."

Cleanliness

2.5/5
14 reviews

"Room cleanliness is acceptable."

Amenities

2.5/5
12 reviews

"Hotel buildings could use some improvement."

Rated 4.1/5 based on reviews from families.

"Great location."

Location

4.7/5
11 reviews

"Great location."

Service

3.1/5
7 reviews

"Service is adequate."

Comfort

3.0/5
5 reviews

"Comfortable."

Room

2.6/5
10 reviews

"Room is all right."

Rated 3.9/5 based on reviews from business travelers.

"Delicious food. Great location."

Location

4.7/5
5 reviews

"Great location."

Food

3.2/5
6 reviews

"Food is all right."

Room

2.9/5
6 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good wellness hotel. Close to MRT. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
50 reviews

"Great location, close to the train station." Good shopping and sightseeing.

Service

3.4/5
31 reviews

"Staff are kind and fairly professional, but reception was lacking."

Room

3.2/5
43 reviews

"Rooms spacious and relatively clean, but bathrooms are below average." Shower can be a problem.

Breakfast

3.0/5
13 reviews

"Breakfast is average."

Cleanliness

2.5/5
6 reviews

"Room cleanliness is acceptable."

Amenities

2.2/5
12 reviews

"Facilities in need of refurbishment."

Vibe

2.1/5
13 reviews

"Vibe is not too good. Hotel could use some updating."