Location
"Great location near the airport." Near to the city centre with good shopping options nearby. So-so car access and parking. Affordable parking.
Comfort
"Comfortable, spacious rooms, especially the bathrooms, with lovely beds." A/C and noise levels are satisfactory.
WiFi
"Good internet service."
Service
"Great reception with professional, welcoming service." Room service could have been improved. Booking process should be better organized. Great concierge service.
Room
"Rooms are mediocre, as are the beds and A/C." Big rooms with lovely views, but poorly-maintained with poor furniture. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Bathrooms are large but with substandard cleaning. Poorly reviewed kitchenettes and balconies. Shower can be a problem.
Breakfast
"Decent and moderately priced breakfast."
Cleanliness
"Quite clean." Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.
Amenities
"Hotel building and grounds are alright." Entrance area is not particularly attractive.
Food
"Food could be better. Menu is adequate."
Wellness Area
"Poorly reviewed fitness area."