Score distribution

401
163
60
21
6
4/5

"satisfied"

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Quest hotel is very clean and very satisfied to sleep and to take a bath...and specialy the safery of the costumer, and sppecialy i have abdominal pain the nurse is very good for me because she gave right medicine its a big help for me...thank you nurse incharge that time

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Dear Ms. l., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We have taken note of your concerns and these will be shared with our team. We look forward to seein…

Dear Ms. l., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We have taken note of your concerns and these will be shared with our team. We look forward to seeing you again soon. We wish you to be well and safe. Sincerely, Ross Simbulan Duty Manager

4/5
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Dear Ms. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, …

Dear Ms. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, Ross Simbulan Duty Manager

5/5

"Enjoyable"

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Nice and suitable

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Dear Ms. s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, …

Dear Ms. s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, Ross Simbulan Duty Manager

5/5

"Our quarantine stay was excellent and the staff was very approachable."

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Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, …

Dear Ms. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. In the meantime, we wish you to be well and safe. Sincerely, Ross Simbulan Duty Manager

3/5

"Good hotel but terrible food"

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Overall nice place with very good staff but let down by the standard of the food. I was there for quarantine on my own account. I had full board but the food was dreadful. THey also do not allow outside deliveries claiming this is a BOQ rule. Well I have quarantined in other hotels where outside deliveries were allowed. So I guess this is just a scam to force you to buy their overpriced low standard food.

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Dear Ms. T., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a…

Dear Ms. T., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ross Simbulan Duty Manager