Score distribution

51
28
19
9
1
4/5

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3/5

"Good place and complete facilities and nice very accommodated."

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This review received a response on

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mabel L. Roman, Executive Assistant Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mabel L. Roman, Executive Assistant Manager

2/5

"short stay"

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I'd been a patron since mimosa days then holiday inn and lately quest hotel. Nothing has change food has not improve and facility has gone old. Air conditioning, toilet, carpet is poorly maintained & out dated & food was so so. I always like staying at your place. Try to upgrade it even a little. Mimosa has history, don't let other hotels steal your place. Although staff were nice.

This review received a response on

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an …

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your concerns have already been relayed to the concerned departments and rest assured this will be given attention and action. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mabel L. Roman, Executive Assistant Manager

5/5

"Excellent Hotel"

We found the Quest Plus Hotel a excellent hotel. Friendly employees, good location (close to Clark International Airport). Breakfast and dining is fantastic. Good rooms and beds. AC was a little noisy (loose component or roster?).

This review received a response on

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mabel L. Roman, Executive Assistant Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mabel L. Roman, Executive Assistant Manager

3/5

"Mr"

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No videt

This review received a response on

Dear Ms. April, Thank you for taking time to share with us your recent experience at the hotel. We would like to know what problem or concern you have encountered during your stay. This would be helpf…

Dear Ms. April, Thank you for taking time to share with us your recent experience at the hotel. We would like to know what problem or concern you have encountered during your stay. This would be helpful for the team so we can rectify if needed. Please email us if you would like to share and raise your concern. We look forward to your feedback and of course, having you back at the hotel as our valued guest. Sincerely Mabel L. Roman, Executive Assistant Manager