3.8
Good

Summary of 1,325 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

Fair hotel for solo travelers. Close to West Edmonton Mall. Located near shopping areas with easy access to parking.

Value

4.4/5
107 reviews

Best value for money.

Location

4.4/5
181 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Service

3.6/5
190 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping.

WiFi

3.4/5
10 reviews

Regular internet service.

Room

2.6/5
314 reviews

Decently clean rooms with okay minibars. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. Rooms are neither new nor spacious, with complaints about furniture. Substandard bathrooms, televisions, and air conditioning. Shower was ok.

Comfort

2.5/5
161 reviews

Small rooms, lacking comfort, with subpar beds and A/C. Noise level is acceptable.

Cleanliness

2.4/5
173 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Breakfast

2.4/5
18 reviews

Breakfast can be improved.

Vibe

1.6/5
36 reviews

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Entrance area is not particularly attractive. Suitable for solo travelers. Fine for a budget trip. Good choice for a city trip.

Amenities

1.4/5
82 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Adequate terrace.

Rated 3.5/5 based on reviews from families.

Terrific location.

Location

4.7/5
47 reviews

Great location for shopping and parking was alright.

Service

3.4/5
40 reviews

So-so, but friendly, service, but low rated reception.

Comfort

2.4/5
39 reviews

Small rooms with subpar beds, lacking comfort but not too loud.

Room

2.3/5
79 reviews

Small, poorly maintained rooms with bathroom cleanliness issues. Badly cleaned rooms and uncomfortable beds and furniture.

Cleanliness

2.0/5
55 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.2/5
13 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.1/5
22 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.6/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

4.5/5
38 reviews

Good location with shopping nearby but poor access to parking.

Value

4.4/5
23 reviews

Best value for money.

Service

3.6/5
23 reviews

Friendly service.

Comfort

2.6/5
39 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

Breakfast

2.5/5
5 reviews

Breakfast is average.

Cleanliness

2.4/5
25 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

Room

2.2/5
56 reviews

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

Amenities

1.6/5
13 reviews

Hotel buildings could use some improvement.

Rated 3.6/5 based on reviews from solo travelers.

Friendly service. Great location.

Value

4.5/5
13 reviews

Best value for money.

Location

4.2/5
27 reviews

Great location near lots of shopping.

Service

3.6/5
20 reviews

Friendly service.

Room

2.8/5
33 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

Cleanliness

2.5/5
15 reviews

Room cleanliness is acceptable.

Amenities

1.2/5
9 reviews

Hotel buildings could use some improvement.

Rated 3.5/5 based on reviews from business travelers.

Best value for money.

Service

3.6/5
6 reviews

Fantastic service.

Comfort

2.6/5
7 reviews

Comfortable.

Room

2.5/5
13 reviews

Rooms could be cleaner.

Cleanliness

2.3/5
6 reviews

Rooms could be cleaner.

Rated 3.4/5 based on reviews from all travelers.

Fair hotel for solo travelers. Close to West Edmonton Mall. Located near shopping areas with easy access to parking.

Location

4.5/5
178 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Value

4.3/5
106 reviews

Best value for money.

Service

3.6/5
188 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping.

WiFi

3.4/5
10 reviews

Regular internet service.

Room

2.6/5
309 reviews

Decently clean rooms with okay minibars. Guests complained about the beds, room size, and cleaning and maintenance. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower was ok.

Comfort

2.5/5
157 reviews

Comfortable enough with an average noise level. Small rooms, complaints about the beds.

Cleanliness

2.4/5
170 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Breakfast

2.4/5
18 reviews

Breakfast can be improved.

Vibe

1.6/5
35 reviews

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

1.2/5
79 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Adequate terrace.

Rated 3.3/5 based on reviews from families.

Terrific location.

Location

4.7/5
46 reviews

Great location for shopping and parking was alright.

Service

3.4/5
39 reviews

So-so, but friendly, service, but low rated reception.

Comfort

2.5/5
36 reviews

Comfortable enough with an average noise level. Small rooms, complaints about the beds.

Room

2.4/5
76 reviews

Small, poorly maintained rooms with bathroom cleanliness issues. Badly cleaned rooms and uncomfortable beds and furniture.

Cleanliness

2.1/5
53 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.2/5
13 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

1.1/5
22 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Rated 3.5/5 based on reviews from couples.

Good restaurants & bars in the area.

Location

4.5/5
38 reviews

Good location with shopping nearby but poor access to parking.

Value

4.4/5
23 reviews

Best value for money.

Service

3.6/5
23 reviews

Friendly service.

Breakfast

2.5/5
5 reviews

Breakfast is average.

Comfort

2.5/5
38 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

Cleanliness

2.4/5
25 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

Room

2.1/5
55 reviews

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

Amenities

1.6/5
12 reviews

Hotel buildings could use some improvement.

Rated 3.5/5 based on reviews from solo travelers.

Friendly service. Great location.

Value

4.5/5
13 reviews

Best value for money.

Location

4.2/5
27 reviews

Great location near lots of shopping.

Service

3.6/5
20 reviews

Friendly service.

Room

2.8/5
33 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

Cleanliness

2.5/5
15 reviews

Room cleanliness is acceptable.

Amenities

1.2/5
9 reviews

Hotel buildings could use some improvement.

Rated 2.9/5 based on reviews from business travelers.

Fantastic service.

Service

3.5/5
5 reviews

Service is adequate.

Comfort

2.6/5
7 reviews

Comfortable.

Room

2.5/5
13 reviews

Rooms could be cleaner.

Cleanliness

2.3/5
6 reviews

Rooms could be cleaner.