4.0
Good

Summary of 5,638 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.6/5
1684 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car. Close to business sites.

Pool

4.1/5
158 reviews

"Great but poorly cleaned pool."

Wellness

3.9/5
126 reviews

"Great wellness and sauna facilities. Average fitness area."

Service

3.8/5
907 reviews

"Friendly service, especially good laundry service." Average reception and service professionalism is typical. Housekeeping and management are lacking. Room service could have been improved. Booking process is sufficient. Concierge service is average. Recreation staff is nice. Shuttle service can be an issue.

Room

3.1/5
2062 reviews

"Average rooms, with okay balconies." Poorly cleaned and maintained outdated rooms with subpar TV's. Small rooms and poorly cleaned bathrooms. Comfortable beds. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Average view. Shower can be a problem.

Food

2.8/5
85 reviews

"Poor dining experience with untidy dining area."

WiFi

2.8/5
102 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.6/5
669 reviews

"Amenities and facilities adequate but in need of updating." Poorly reviewed entrance area and poor handicap accessibility. Unspectacular architecture. Elevator in need of updating. Good meeting & event facilities.

Vibe

2.1/5
449 reviews

"Atmosphere not particularly friendly, giving poor vibes." Accommodation could use some updating. Accommodation is relatively stylish. Entrance area is not particularly attractive.

Cleanliness

2.0/5
538 reviews

"Unclean rooms and pool area." Accommodation facilities could use a good clean. The bathrooms and dining area need some cleaning.

Breakfast

2.0/5
32 reviews

"Breakfast can be improved."

Rated 3.9/5 based on reviews from families.

"Terrific location. Pool is good."

Location

4.5/5
180 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

Pool

4.1/5
16 reviews

"Great pool."

Wellness

3.9/5
9 reviews

"Great wellness & sports facilities."

Service

3.6/5
98 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Comfort

3.0/5
79 reviews

"Fairly comfortable, yet noisy rooms with poor A/C."

Room

2.9/5
181 reviews

"Average rooms with kitchenettes." Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Average view. Shower can be a problem.

Food

2.6/5
9 reviews

"Dining experience could be nicer."

Amenities

2.2/5
55 reviews

"Older facilities and unpleasant entrance area." Unspectacular architecture. Elevator in need of updating.

Cleanliness

1.9/5
41 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Vibe

1.8/5
39 reviews

"Atmosphere not particularly friendly, giving poor vibes." Accommodation could use some updating. Accommodation is relatively stylish. Entrance area is not particularly attractive.

Rated 4.0/5 based on reviews from couples.

"Terrific location. Good pool."

Location

4.6/5
141 reviews

"Good location, close to public transport." Excellent sightseeing, restaurants and bars nearby. Decent, but pricey, parking.

Pool

4.0/5
14 reviews

"Great pool."

Service

3.9/5
70 reviews

"Friendly service, and reception was okay."

Wellness

3.7/5
14 reviews

"Great wellness and sauna facilities. Average fitness area."

Comfort

3.1/5
92 reviews

"Relatively comfortable, with good beds." Deficient A/C and too noisy rooms.

Room

3.0/5
160 reviews

"Great beds in okay rooms." Poorly cleaned and maintained rooms with subpar TVs and bathrooms. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Average view. Shower can be a problem.

Amenities

2.7/5
62 reviews

"Ordinary amenities. Entrance area is not particularly attractive."

Food

2.5/5
6 reviews

"Food is all right."

Cleanliness

2.4/5
36 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

Breakfast

2.0/5
5 reviews

"Breakfast can be improved."

Vibe

1.8/5
32 reviews

"Atmosphere not particularly friendly, giving poor vibes." Accommodation could use some updating. Entrance area is not particularly attractive. Accommodation is relatively stylish.

Rated 3.9/5 based on reviews from business travelers.

"Good restaurants & bars in the area."

Location

4.9/5
80 reviews

"Good location, close to public transport." Great sightseeing, restaurants and shopping nearby.

Service

3.7/5
33 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

2.8/5
78 reviews

"Run-down, dingy, but decent rooms with poor bathrooms." Comfortable beds in spacious rooms. Old rooms with poor TV's and furniture but OK kitchenettes.

Amenities

2.4/5
31 reviews

"Facilities in need of refurbishment."

Cleanliness

2.0/5
23 reviews

"Rooms could be cleaner."

Vibe

1.8/5
21 reviews

"Vibe is not too good. Accommodation could use some updating." Stylish accommodation.

Rated 4.0/5 based on reviews from solo travelers.

"Close to business sites. Near city centre."

Location

4.2/5
49 reviews

"Great location with excellent sightseeing."

Service

3.9/5
30 reviews

"Friendly service."

Pool

3.8/5
6 reviews

"Great pool."

Value

3.8/5
16 reviews

"Best value for money."

Wellness

3.8/5
6 reviews

"Great wellness & sports facilities."

Amenities

3.0/5
24 reviews

"Ordinary amenities."

Room

3.0/5
61 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Poorly cleaned, old rooms and bathrooms. Comfortable beds in spacious rooms. Shower can be a problem.

Cleanliness

2.0/5
21 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

Vibe

1.9/5
18 reviews

"Vibe is not too good. Accommodation could use some updating." Accommodation is relatively stylish.

Rated 3.7/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.5/5
18 reviews

"Great location."

Service

3.5/5
12 reviews

"Fantastic service."

Comfort

3.1/5
18 reviews

"Spacious, moderately comfortable rooms with excellent beds, but noise problems."

Room

2.8/5
26 reviews

"Poorly maintained, so-so rooms. Comfortable beds in spacious rooms."

Food

2.5/5
5 reviews

"Food is all right."

Rated 3.9/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.6/5
1563 reviews

"Good location, close to public transport." Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to business sites.

Pool

4.2/5
151 reviews

"Great but poorly cleaned pool."

Wellness

4.0/5
119 reviews

"Great fitness area, sauna and wellness."

Service

3.9/5
833 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." Average reception and service professionalism is typical. Room service could have been improved. Smooth booking process. Concierge service is average. Recreation staff is ok.

Room

3.0/5
1929 reviews

"Average rooms, with okay balconies." Poorly cleaned and maintained outdated rooms with subpar TV's. Small rooms and poorly cleaned bathrooms. Comfortable beds. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Average view. Shower can be a problem.

WiFi

2.7/5
88 reviews

"WiFi is good value. Wifi quality could be improved."

Food

2.6/5
68 reviews

"Poor dining experience with untidy dining area."

Amenities

2.5/5
632 reviews

"Amenities and facilities adequate but in need of updating." Poorly reviewed entrance area and poor handicap accessibility. Unspectacular architecture. Elevator in need of updating. Good meeting & event facilities.

Breakfast

2.1/5
29 reviews

"Breakfast can be improved."

Vibe

2.1/5
410 reviews

"Atmosphere not particularly friendly, giving poor vibes." Accommodation could use some updating. Accommodation is relatively stylish. Entrance area is not particularly attractive.

Cleanliness

2.0/5
517 reviews

"Unclean rooms and pool area." Accommodation facilities could use a good clean. The bathrooms and dining area need some cleaning.

Rated 3.9/5 based on reviews from families.

"Terrific location. Pool is good."

Location

4.6/5
166 reviews

"Good location, close to public transport." Good shopping and sightseeing. Good car access, but so-so parking.

Pool

4.1/5
16 reviews

"Great pool."

Wellness

3.9/5
9 reviews

"Great wellness & sports facilities."

Service

3.8/5
91 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Room

2.9/5
172 reviews

"Average rooms with kitchenettes." Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Average view. Shower can be a problem.

Food

2.6/5
9 reviews

"Dining experience could be nicer."

Amenities

2.3/5
54 reviews

"Older facilities and unpleasant entrance area." Unspectacular architecture. Elevator in need of updating.

Cleanliness

1.9/5
41 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Vibe

1.8/5
36 reviews

"Vibe is not too good. Accommodation could use some updating." Accommodation is relatively stylish. Entrance area is not particularly attractive.

Rated 3.9/5 based on reviews from couples.

"Terrific location. Good pool."

Location

4.5/5
131 reviews

"Good location, close to public transport." Excellent sightseeing, restaurants and bars nearby. Decent, but pricey, parking.

Pool

4.0/5
14 reviews

"Great pool."

Service

4.0/5
64 reviews

"Friendly service, and reception was okay."

Wellness

3.8/5
13 reviews

"Great wellness and sauna facilities. Average fitness area."

Comfort

3.0/5
84 reviews

"Relatively comfortable, with good beds." Deficient A/C and too noisy rooms.

Room

3.0/5
150 reviews

"Great beds in okay rooms." Poorly cleaned and maintained rooms with subpar TVs and bathrooms. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Average view. Shower can be a problem.

Amenities

2.6/5
61 reviews

"Ordinary amenities. Entrance area is not particularly attractive."

Cleanliness

2.4/5
35 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

Breakfast

2.0/5
5 reviews

"Breakfast can be improved."

Vibe

1.8/5
31 reviews

"Atmosphere not particularly friendly, giving poor vibes." Accommodation could use some updating. Entrance area is not particularly attractive. Accommodation is relatively stylish.

Rated 3.8/5 based on reviews from business travelers.

"Good restaurants & bars in the area."

Location

4.8/5
73 reviews

"Great location. Great sightseeing, restaurants and shopping nearby."

Service

3.6/5
30 reviews

"Friendly, more-or-less professional service, and so-so reception."

Comfort

3.0/5
29 reviews

"Spacious, moderately comfortable rooms with excellent beds, but noise problems."

Room

2.7/5
73 reviews

"Run-down, dingy, but decent rooms with poor bathrooms." Old rooms with poor TV's and furniture but OK kitchenettes. Comfortable beds in spacious rooms.

Amenities

2.2/5
30 reviews

"Facilities in need of refurbishment."

Cleanliness

1.9/5
22 reviews

"Rooms could be cleaner."

Vibe

1.7/5
19 reviews

"Vibe is not too good. Accommodation could use some updating." Stylish accommodation.

Rated 3.8/5 based on reviews from solo travelers.

"Close to business sites. Near city centre."

Location

4.2/5
44 reviews

"Great location with excellent sightseeing."

Service

3.9/5
28 reviews

"Friendly service."

Pool

3.8/5
6 reviews

"Great pool."

Value

3.8/5
14 reviews

"Best value for money."

Wellness

3.8/5
6 reviews

"Great wellness & sports facilities."

Room

3.1/5
55 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Inadequately cleaned and maintained rooms and bathrooms. Shower can be a problem. Kitchenette is acceptable.

Amenities

3.0/5
22 reviews

"Ordinary amenities."

Cleanliness

2.0/5
18 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

Vibe

1.9/5
16 reviews

"Vibe is not too good. Accommodation could use some updating." Accommodation is relatively stylish.

Rated 4.1/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.5/5
43 reviews

"Great location with excellent sightseeing."

Service

3.8/5
29 reviews

"Friendly service, especially good laundry service." Service is somewhat professional, but housekeeping is subpar.

Room

3.5/5
53 reviews

"Average rooms with kitchenettes. Spacious rooms." Dated, poorly cleaned rooms.

Comfort

3.4/5
33 reviews

"Rooms are big and moderately comfortable."

Amenities

2.9/5
15 reviews

"Ordinary amenities."

Cleanliness

2.1/5
6 reviews

"Rooms could be cleaner."

Vibe

2.0/5
18 reviews

"Vibe is not too good. Accommodation could use some updating."

Rated 4.3/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.5/5
10 reviews

"Great location."

Rated 3.9/5 based on reviews from all travelers.

"Good accommodation. Close to Darling Harbour. Good for sightseeing with nearby parking areas. Fantastic service. Great pool."

Location

4.5/5
19 reviews

"Great location near lots of shopping."

Service

4.0/5
11 reviews

"Fantastic service. Good laundry service."

Value

3.9/5
5 reviews

"Best value for money."

Comfort

3.0/5
11 reviews

"Rooms are big and moderately comfortable."

Room

3.0/5
16 reviews

"Average rooms with kitchenettes. Spacious rooms."

Amenities

2.7/5
10 reviews

"Ordinary amenities."

Vibe

2.0/5
6 reviews

"Vibe is not too good."