3.8
Good

Summary of 907 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

Fair wellness hotel. Close to West Edmonton Mall. Located near shopping areas with easy access to parking.

Location

4.6/5
112 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

Service

3.7/5
169 reviews

Friendly service and great reception. Housekeeping and management are lacking.

Room

2.5/5
256 reviews

Room is acceptably new, and beds are so-so. Poor TV's and furniture, and inadequate room cleanliness. Small rooms and poorly cleaned bathrooms. Poorly maintained kitchenettes and rooms, with subpar A/C. Shower can be a problem.

WiFi

2.2/5
8 reviews

Wifi quality could be improved.

Cleanliness

2.1/5
147 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.8/5
16 reviews

Breakfast can be improved.

Amenities

1.4/5
68 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Wellness Area

0.8/5
13 reviews

Wellness & sports facilities could be improved.

Rated 3.4/5 based on reviews from families.

Good accessibility by car. Great reception.

Location

4.5/5
48 reviews

Great location near lots of shopping.

Value

4.5/5
24 reviews

Best value for money.

Service

3.7/5
60 reviews

Service is welcoming, but housekeeping is not great.

Room

2.0/5
100 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Average-sized rooms with alright beds. Complaints about furnishing, kitchenettes, and A/C.

Cleanliness

1.6/5
57 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.6/5
6 reviews

Breakfast can be improved.

Amenities

1.6/5
33 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 3.7/5 based on reviews from couples.

Great shopping. Great reception.

Location

4.5/5
11 reviews

Great location.

Service

3.9/5
12 reviews

Fantastic service.

Room

2.5/5
22 reviews

Average rooms with standard beds. Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

2.2/5
14 reviews

Rooms could be cleaner.

Amenities

1.2/5
5 reviews

Amenities are not the best.

Rated 3.6/5 based on reviews from solo travelers.

Great location.

Service

3.8/5
5 reviews

Fantastic service.

Comfort

3.2/5
8 reviews

Comfortable.

Room

2.4/5
14 reviews

Rooms could be cleaner.

Cleanliness

2.2/5
14 reviews

Rooms could be cleaner.

Rated 3.6/5 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

3.6/5
8 reviews

Friendly service.

Cleanliness

2.4/5
5 reviews

Rooms could be cleaner.

Room

2.4/5
10 reviews

Rooms could be cleaner.

Rated 3.5/5 based on reviews from all travelers.

Fair wellness hotel. Close to West Edmonton Mall. Located near shopping areas with easy access to parking.

Location

4.6/5
111 reviews

Great location with good access by car. Shopping, restaurants and bars in the area are great.

Service

3.7/5
169 reviews

Friendly service and great reception. Housekeeping and management are lacking.

Room

2.5/5
254 reviews

Room is acceptably new, and beds are so-so. Poor TV's and furniture, and inadequate room cleanliness. Small rooms and poorly cleaned bathrooms. Poorly maintained kitchenettes and rooms, with subpar A/C. Shower can be a problem.

WiFi

2.2/5
8 reviews

Wifi quality could be improved.

Cleanliness

2.1/5
147 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.8/5
16 reviews

Breakfast can be improved.

Amenities

1.4/5
68 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Wellness Area

0.8/5
13 reviews

Wellness & sports facilities could be improved.

Rated 3.3/5 based on reviews from families.

Good accessibility by car.

Location

4.5/5
48 reviews

Great location near lots of shopping.

Value

4.5/5
24 reviews

Best value for money.

Service

3.7/5
60 reviews

Service is welcoming, but housekeeping is not great.

Room

2.0/5
100 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Average-sized rooms with alright beds. Complaints about furnishing, kitchenettes, and A/C.

Cleanliness

1.6/5
57 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

1.6/5
6 reviews

Breakfast can be improved.

Amenities

1.6/5
33 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 3.7/5 based on reviews from couples.

Great shopping. Great reception.

Location

4.5/5
11 reviews

Great location.

Service

3.9/5
12 reviews

Fantastic service.

Room

2.5/5
21 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

2.2/5
14 reviews

Rooms could be cleaner.

Amenities

1.2/5
5 reviews

Amenities are not the best.

Rated 3.7/5 based on reviews from solo travelers.

Great location.

Service

3.8/5
5 reviews

Fantastic service.

Comfort

3.2/5
8 reviews

Comfortable.

Room

2.4/5
14 reviews

Rooms could be cleaner.

Cleanliness

2.2/5
14 reviews

Rooms could be cleaner.

Rated 3.5/5 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

3.6/5
8 reviews

Friendly service.

Cleanliness

2.4/5
5 reviews

Rooms could be cleaner.

Room

2.4/5
10 reviews

Rooms could be cleaner.